Fleet Services
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Author | : Tim C King |
Publisher | : SAE International |
Total Pages | : 240 |
Release | : 2015-09-10 |
Genre | : Business & Economics |
ISBN | : 0768081734 |
Download Fleet Services Book in PDF, Epub and Kindle
A keen focus on operations, cost management, leadership, and customer service is presented in this book for fleets to thrive in today’s competitive business environment. Basic concepts and customer service fundamentals, along with integrated best practices, and business tools are fully described. This model can be applied by service groups of any size to achieve quality performance benefits for both the customer and the fleet-provider. Fleet Services: Redefining Success presents: • A back-to-basics approach that begins by redefining a fleet's customers to fully identify and provide customer-driven services. • A hierarchy for success that includes development of management goals and strategies to exceed customer expectations. • Best practices and associated business tool requirements that assure exceptional service and win-win results. • An innovative business model that maximizes opportunities and positive outcomes for fleet service providers. It is the only single-source book of its kind that brings together the interests of fleet managers and their customers to achieve a higher level of business performance.
Author | : John Dolce |
Publisher | : |
Total Pages | : 550 |
Release | : 1998-01 |
Genre | : Transportation |
ISBN | : 9781560919971 |
Download Analytical Fleet Maintenance Management Book in PDF, Epub and Kindle
A guide for supervisors and managers responsible for the vehicle maintenance management of a fleet, integrating relevant technological developments since the 1994 edition. Describes practical and cost-effective principles for daily operations. Among the features are trend reporting, problem resoluti
Author | : Tim C King |
Publisher | : SAE International |
Total Pages | : 240 |
Release | : 2015-09-10 |
Genre | : Technology & Engineering |
ISBN | : 076808220X |
Download Fleet Services Book in PDF, Epub and Kindle
A keen focus on operations, cost management, leadership, and customer service is presented in this book for fleets to thrive in today’s competitive business environment. Basic concepts and customer service fundamentals, along with integrated best practices, and business tools are fully described. This model can be applied by service groups of any size to achieve quality performance benefits for both the customer and the fleet-provider. Fleet Services: Redefining Success presents: • A back-to-basics approach that begins by redefining a fleet's customers to fully identify and provide customer-driven services. • A hierarchy for success that includes development of management goals and strategies to exceed customer expectations. • Best practices and associated business tool requirements that assure exceptional service and win-win results. • An innovative business model that maximizes opportunities and positive outcomes for fleet service providers. It is the only single-source book of its kind that brings together the interests of fleet managers and their customers to achieve a higher level of business performance.
Author | : Teodor G. Crainic |
Publisher | : Springer Science & Business Media |
Total Pages | : 257 |
Release | : 2012-12-06 |
Genre | : Business & Economics |
ISBN | : 1461557550 |
Download Fleet Management and Logistics Book in PDF, Epub and Kindle
TEODOR GABRIEL CRAINIC, DIRECTOR The Centre for Research on Transportation (C.R.T.) was founded in 1971 by the Universite de Montreal. From 1988 on, it is jointly managed by the Universite de Montreal and its affiliated schools, the Ecole des Hautes Etudes Commerciales and Ecole Poly technique. Professors, students and researchers from many institutions in the Montreal area join forces at the C.R.T. to analyze transportation, logistics and telecommunication systems from a multidisciplinary perspective. The C.R.T. pursues three major, complementary objectives: training of high-level specialists; the advancement of knowledge and technology; the transfer of technology towards industry and the public sector. Its main field of expertise is the develop ment of quantitative and computer-based models and methods for the analysis of urban, regional and intercity transportation networks, as well as telecommunication systems. This applies to the study of passenger and commodity flows, as well as to the socioeconomic aspects of transportation: policy, regulation, economics. The twenty-fifth anniversary of the C.R.T. offered the opportunity to evaluate past accomplishments and to identify future trends and challenges. Five colloquia were thus organized on major research and application themes that also reflected our main research areas. They gathered together internationally renowned researchers who linked recent scientific and technological advances to modeling and methodological challenges waiting to be tackled, particularly concerning new problems and applica tions, and the increasingly widespread use of new technologies.
Author | : |
Publisher | : |
Total Pages | : 40 |
Release | : 1994 |
Genre | : |
ISBN | : |
Download Federal Motor Vehicles: Private and State Practices Can Improve Fleet Management Book in PDF, Epub and Kindle
Author | : Mark Lester |
Publisher | : Lulu.com |
Total Pages | : 104 |
Release | : 2012-12-26 |
Genre | : Business & Economics |
ISBN | : 130066410X |
Download Blue Collar Fleet Management Book in PDF, Epub and Kindle
Fleet management made simple, written around management of public fleet assets. Easy to read, simple easy to use formulas and concepts developed by author after a lifetime spent in equipment maintenance and fleet management. A must read for those seeking success in public sector fleet management.
Author | : United States. General Services Administration. Transportation and Communications Service |
Publisher | : |
Total Pages | : 72 |
Release | : 1967 |
Genre | : Government vehicles |
ISBN | : |
Download Guide for Government Motor Vehicle Fleet Management Book in PDF, Epub and Kindle
Author | : United States. General Services Administration. Transportation and Public Utilities Service |
Publisher | : |
Total Pages | : 426 |
Release | : |
Genre | : Government vehicles |
ISBN | : |
Download Federal Motor Vehicle Fleet Report Book in PDF, Epub and Kindle
Author | : David H. Fluharty |
Publisher | : Transportation Research Board |
Total Pages | : 44 |
Release | : 2000 |
Genre | : Technology & Engineering |
ISBN | : 9780309068666 |
Download Fleet Management and Selection Systems for Highway Maintenance Equipment Book in PDF, Epub and Kindle
This synthesis report will be of interest to Department of Transportation (DOT) administrators, supervisors, equipment, and Management Information System (MIS)/Information Technology (IT) managers and staff, as well as to the engineering and MIS/IT consultants that work for them. It reviews that state of the practice, updating an earlier effort, NCHRP Synthesis 52: Maintenance and Selection Systems for Highway Maintenance Equipment. The synthesis addresses highway fleet maintenance issues in management, equipment, staffing, and technology. It describes the trend toward more sophisticated and complex MISs and reports on DOT efforts to develop more systematic approaches to measure equipment effectiveness and to incorporate this quantitative technology, successfully, into daily operations. This TRB report profiles specific state agency experience in hiring and retaining mechanics, staffing levels, management system complexity, and technologies. Sample shop work load and productivity reports from the Montana DOT are included.
Author | : John Wiegmann |
Publisher | : Transportation Research Board |
Total Pages | : 69 |
Release | : 2011 |
Genre | : Business & Economics |
ISBN | : 0309213274 |
Download Decision Making for Outsourcing and Privatization of Vehicle and Equipment Fleet Maintenance Book in PDF, Epub and Kindle
TRB’s National Cooperative Highway Research Program (NCHRP) Report 692: Decision Making for Outsourcing and Privatization of Vehicle and Equipment Fleet Maintenance presents a framework for conducting systematic analysis and making decisions on outsourcing and privatization of vehicle and equipment fleet maintenance.