Surviving Dreaded Conversations

The essential guide for managers and professionals dealing with difficult workplace conversations Surviving Dreaded Conversations gives managers all they need to get through those difficult, face-to-face conversations we all encounter in our office. Whether it’s firing an employee, asking for a raise or delivering bad financial news to a client or staff, expert author Donna Flagg shows readers how to stop putting off these uncomfortable conversations and start successfully facing them head-on. Filled with tips, strategies, exercises, and easy-to-memorize scripts for effective preparation, Surviving Dreaded Conversations is packed with practical advice to help professionals get through the rough spots in the workplace.

The essential guide for managers and professionals dealing with difficult workplace conversations "Surviving Dreaded Conversations" gives managers all they need to get through those difficult, face-to-face conversations we all encounter in our office. Whether it's firing an employee, asking for a raise or delivering bad financial news to a client or staff, expert author Donna Flagg shows readers how to stop putting off these uncomfortable conversations and start successfully facing them head-on. Filled with tips, strategies, exercises, and easy-to-memorize scripts for effective preparation, "Surviving Dreaded Conversations" is packed with practical advice to help professionals get through the rough spots in the workplace.

Do you ever wish you could take a pill to get through conversations that you know are going to be just awful? Something that would just help you get out all the right words at the right time? Unfortunately, that pill doesn't exist, but Marianne Perez de Fransius, Founder of Peace is Sexy, has come up with the next best thing: a step-by-step methodology to help you get ready for a conversation, carry you through and then review it. She's put it all in her new workbook “Participate in Dreaded Conversations with Ease.” It basically boils down to preparing for a dreaded conversation the way you would prepare for an interview:- Learn from past conversations- Figure out your goals and strategies- Know your triggers- Set your opening move and exit strategyThe “Participate in Dreaded Conversations with Ease” workbook is practical, thorough and well-written. Marianne gives you case studies from personal and professional examples and worksheets that you can fill out directly in the workbook and use over and over again for all your dreaded conversations.

Not Getting the Results You Want? Probably Because You're Doing It Wrong! You brush your teeth twice a day. You serve red wine at room temperature. You treat stains on whites with bleach. You're doing everything by the book, so it must be fine, right? Wrong! From drinking coffee and tipping at restaurants to riding your bike and treating your hangovers, years of bad advice and common misconceptions have led to a lifetime of erroneous doings. Even the simplest, most common tasks are done incorrectly every day by almost everyone, and chances are - whatever you're doing - you're doing it wrong too. But it's okay. You're Doing It Wrong! will teach you how to do it all right.

A FUTURE FOR THE TAKING… As the last Bloodnamed Warrior left in the former Jade Falcon Occupation Zone, newly-elected Khan Jiyi Chistu has ’Mechs, but no MechWarriors—making it impossible to rebuild his Clan after the disaster on Terra. Meanwhile, despite being riven by the Dominion-wide vote on whether to join the new Star League or not, Star Colonel Emilio Hall’s Ghost Bears have a planet full of talented sibkos ready to graduate. When word of these sibkos reaches Khan Chistu, he hatches a bold plan to take them, eager to rebuild the Jade Falcons. But with Star Colonel Emilio caught up in the politics of the Ghost Bear vote, will he even see Jiyi coming? Or will he lose the sibkos that represent the very future of his Clan? For both men and the Clans they hold dear, these dilemmas become nothing less than a question of survival…

In pursuit of life and happiness, scientific experiments go terribly wrong. And the innocent are paying the price... When the trail of Danyael Sabre’s stolen blood exposes illegal scientific research at a Chinese laboratory, it unleashes a designer drug with terrifying side effects and imperils the decades-long peace between China and America. NSA analyst Mu Xin, the clone of a Shang-dynasty queen, steps into the fray to stem the chaos, but in a land where ancestral worship and beliefs in incarnation exist alongside cutting-edge genetic engineering, will Xin find herself trapped or liberated by her past? She will risk her life; Danyael his sanity and his life. And even then, their sacrifice may not be enough to hold back the tide of chaos and death that will consume China, and then the world... This award-winning standalone futuristic thriller is perfect for X-Men, Heroes, and Alphas fans. Grab your copy and join the Genetic Revolution today! Read the full series consisting of: 1. Miriya 2. Zara 3. Silence Ends 4. Carnival Tricks 5. Sicarius Soul 6. Xin

Be the Leader Who Is Cool, Calm, and in Control--Even in the Worst of Situations "This book is a great guide for helping you thrive on pressure and use it to your advantage." -- Bill Vit, President and COO, Aon Affinity Insurance Services "Thrive on Pressure focuses not only on theoretical aspirations, but also on practical measures to manage and utilize the pressures that are an inevitable part of the job." -- Edward Dolman, Christie's International PLC When the going gets tough, you get going! Author Graham Jones, Ph.D., whose work has been featured in the Harvard Business Review, shows you how to excel when the chips are down and use pressure to your advantage. With his successful program, you'll learn how to: • Manage stress • Develop strong self-belief • Improve mental outlook • Channel motivation into tangible goals • Refine your focus If you have the guts to make a real difference in your organization, you're ready to Thrive on Pressure and produce positive results for you and your team!

The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization.