Manners That Sell

Invaluable etiquette guidelines for today's business professionals. Now that technology is changing the way people do business, proper manners and etiquette have become more important than ever. In this comprehensive guide to mastering everything from professional relationships and correspondence to business attire and luncheons, the author demonstrates that interpersonal skills are as crucial to success as are innovative products and services. Covering topics including business handshakes, telephone courtesy, electronic etiquette, office manners, gift-giving in the office, and international business, the author offers hundreds of useful, practical suggestions for the veteran business professional and novice alike.

Invaluable etiquette guidelines for today's business professionals. Now that technology is changing the way people do business, proper manners and etiquette have become more important than ever. In this comprehensive guide to mastering everything from professional relationships and correspondence to business attire and luncheons, the author demonstrates that interpersonal skills are as crucial to success as are innovative products and services. Covering topics including business handshakes, telephone courtesy, electronic etiquette, office manners, gift-giving in the office, and international business, the author offers hundreds of useful, practical suggestions for the veteran business professional and novice alike.

ABCs of Selling with Etiquette distills the complex behavior of selling into twenty-six easy-to-understand basic concepts. The concepts build upon each other until, by the end, the reader has a complete understanding of how selling works, why customers buy, and how to be more persuasive. As an added bonus, the book presents business etiquette.

Reprint of the original, first published in 1840.

It is now more than one hundred years since Lane gave to the world his admirable work on the Egyptians. It has become a classic, and no writer has given us such unsurpassed descriptions of the manners and customs of the people. Lane went to Egypt in 1825, and adopting the native customs, and with a good knowledge of Arabic, he mingled with the people, living at one time in a tomb, with bones, rags, and mummies for his companions. He associated, almost exclusively, with Moslems, of various ranks in society, lived as they lived, conforming with their general habits and their religious ceremonies, and abstaining from the use of the knife and fork at meals. He ascended the Nile to the Second Cataract, and everywhere recording his exact impressions, making plans and careful drawings, and taking the trouble to secure accurate knowledge. A second trip to Egypt, remaining two years, enabled him to still more completely enter into the life of the Egyptians. Upon his return to England he published this book. Its success was immediate, and many editions have been called for since. This is volume one out of two and comes with a wealth of illustrations.