Mail Delivery Service Nationwide

Distributed to some depository libraries in microfiche.

Distributed to some depository libraries in microfiche.

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Excerpt from Mail Delivery Service Nationwide: Hearing Before the Subcommittee on Postal Operations and Services of the Committee on Post Office and Civil Service, House of Representatives, One Hundred Third Congress, Second Session, August 4, 1994 As chair of the Subcommittee on Postal Operations and Services, I am sensitive to the fact that mail volume is increasing. The Post al Service processed 171 billion pieces of mail in fiscal year 1993, representing a overall increase of percent over the previous year. However, the Postal Service must be sensitive to the fact that in an attempt to meet the challenge of volume increases, postal work ers should not have to hide nor destroy mail in order to meet proc essing quotas set by management, especially in View of the recent reduction In the experienced postal work force. About the Publisher Forgotten Books publishes hundreds of thousands of rare and classic books. Find more at www.forgottenbooks.com This book is a reproduction of an important historical work. Forgotten Books uses state-of-the-art technology to digitally reconstruct the work, preserving the original format whilst repairing imperfections present in the aged copy. In rare cases, an imperfection in the original, such as a blemish or missing page, may be replicated in our edition. We do, however, repair the vast majority of imperfections successfully; any imperfections that remain are intentionally left to preserve the state of such historical works.

When Postmaster General Creswell penned his concern about the impact 2 of electronic diversion on his postal organization, the year was 1872. General Creswell, it turned out, fretted unnecessarily. Facsimile did not achieve commercial viability until roughly a century after his tenure as Postmaster General and today that technology is fading rapidly from the communication scene. Moreover, it never appears to have significantly affected physical letter volumes. However, if General Creswell were leading a major postal organization today, he likely would feel threatened by the potential of Internet communication to cause electronic diversion of physical mail. Should recent technology developments cause the oft-predicted (but so far incorrect) inflection point that would mark the beginning of declining mail volumes. the implications from a management standpoint will be profound. The relatively fixed nature of postal costs suggest that volume declines must be offset though improved productivity, reduced cost of inputs, revenue from new products that share common costs, or reduced level of universal service.