Us Public Utilities Information Sources

"An annotated guide to literature and bodies concerned with rates, economics, accounting, regulation, history, and statistics of electric, gas, telephone, and water companies."--T.p.

Professor McNabb has produced an excellent overview of the management challenges facing public utilities in the 21st century. His description of the evolution, changes, and challenges of different types of utilities is insightful. What makes this book uniquely valuable is his addressing the variety of utility management responsibilities including human resources, information services, and strategic planning in a single volume. I recommend it highly. Jeffrey Showman, Washington Utilities and Transportation Commission, US An introduction to the current issues and challenges facing managers and administrators in the investor and publicly owned utility industry, this engaging volume addresses management concerns in three sectors of the utility industry: electric power, natural gas, and water and wastewater systems. Beginning with a brief overview of the historical development of the industry, the author looks at policy issues and discusses management ethics. He then examines a number of the major challenges in these organizational functions: management and leadership, planning, marketing, accounting and finance, information technology, governance, and human resources. In the final section of the volume he looks at issues specific to each of the three industry sectors. Accessible and comprehensive, this thoughtful exploration of the various issues facing managers in public utilities in the new century will prove a useful overview for students of business and economics, utility staff, and directors of local utility governing boards.

In this introduction to the literature of the public utilities, Roess covers publications that deal with public utilities in general, and the more specific publications that deal with the unique features of each utility industry: electric power, natural gas, water, and telephone. Bibliographic guides, glossaries and dictionaries, abstracting and indexing services, databases, regulatory reporting services, texts and monographs, periodicals, and other publications are listed, such as conference proceedings and standards. This literature guide is directed to those interested in the public utility industries, whether they are general readers or researchers. It shows the vastness of the literature and points the user to the more important information sources, as well as to organizations to contact for further information.

Public Utilities and The Poor examines an often-neglected aspect of utility policy: the development of new policy directions for utility assistance to the low-income and the elderly. It focuses on the shift in utility assistance policy-making from the federal to the state, local, and neighborhood levels and on the resulting opportunity among private utilities for leadership in developing local programs. In addition, the authors propose that steps be taken to open up the policy-making process to make sure that all groups with a stake in the outcome are included.

A thoroughly updated introduction to the current issues and challenges facing managers and administrators in the investor and publicly owned utility industry, this engaging volume addresses management concerns in five sectors of the utility industry: electric power, natural gas, water, wastewater systems and public transit.