Towards User Centric Transport In Europe 3

This book gathers contributions to the EU-funded Horizon 2020 project INDIMO (Inclusive Digital Mobility Solutions), its sister projects DIGNITY (Digital Transport in and for Society) and TRIPS (Transport Innovation for Persons with Disabilities Needs Satisfaction), which have been focusing on making transport systems inclusive and accessible for all. Digitalization has enabled the emergence and proliferation of novel, ‘disruptive’ transport and delivery services. These services are often exclusively only available through digital channels such as a smartphone app or website. Yet a substantial segment of the population is at risk of being excluded from these services for a variety of reasons. Therefore, it is strongly necessary to integrate inclusivity and accessibility into the design and operation of mobility services. This book aims at discussing cases of and reasons for digital exclusion in transport. It also investigates the role of participatory and user-centric planning and design methods in making digital mobility more inclusive and accessible. Further, it discusses tools and technologies that could help policy makers to develop digital mobility as a more inclusive and accessible service. This is an open access book.

This book gathers contributions from researchers and practitioners that foster user-centric, cross-modal and sustainable transport systems in Europe. It reports on cutting-edge approaches discussed within the project MOBILITY4EU, a Coordination and Support Action funded by the European Commission, and presented at the second conference “Towards User Centric Transport in Europe” that took place in Brussels in Fall 2018. The respective papers describe innovative approaches to improving urban mobility and accessibility, achieving zero-emission mobility, and guaranteeing, seamless operations. Co-creation approaches are also discussed. Highlighting technological, socio-economic and political strategies alike, the book provides researches and stakeholders with a comprehensive, timely snapshot of current measures and challenges for the mobility of tomorrow.

In order to build a sustainable transport system for people and goods that meets the needs of all users, a truly integrated and seamless approach is needed, and the full potential of transformative technologies has to be exploited. This can only be achieved if user-centeredness, cross-modality and technology transfer become the paradigm of shaping future transport. Mobility4EU is a project funded by the European Commission that focusses on these topics and is working on delivering an action plan towards a user-centric and cross-modal European transport system in 2030. The authors of this contributed volume are dedicated scholars and practitioners connected to Mobility4EU either as partners or external contributors. Their contributions focus on understanding user needs and report on technologies and approaches that support the tailoring of a user-centered cross-modal transport system for passengers and freight on long distances and in the urban context.

European cities increasingly face problems caused by transport and traffic. For many people transport provision is unsatisfactory and current arrangements are leading to a deteriorating environment. A fundamental problem is that our currently fragmented approach makes it difficult to understand fully the circumstances and needs of transport users. In any overall approach public transport is a crucial component. Designing Mobility and Transport Services shows how these issues can be addressed and resolved. The development of an inclusive, validated passenger experience measurement instrument is the first step in understanding the situation and thus tackling it. It is needed if we are to create high quality, user centred, integrated, accessible public transport services, which are capable of attracting and retaining public transport users whilst meeting sustainability targets. The METPEX research project was devised to tackle these issues. Coordinated by Coventry University, the METPEX consortium brought together 16 European partners from 12 countries. The project’s underlying rationale was the proposition that if transport operators and authorities were provided with a robust, reliable and tailorable means of measuring the whole multimodal passenger journey, they could improve service provision. The book describes how such an improvement can be achieved, to attract travellers out of their private vehicles, thereby reducing congestion and pollution and increasing health and well-being. It provides a template for a creative approach and a meta-design narrative in designing for transport systems to enhance mobility choices by improving the door to door journey and thus underpin sustainable transport initiatives.

Measuring Transport Equity provides a methodology with the potential to shape the transportation decision-making processes, thus allowing for the adoption of more equitable transport solutions. Focusing on numerous applied methodological approaches to transport equity assessment, the book formalizes the disciplinary practice, definitions and methodologies for transport equity. In addition, it recognizes the different types of equity and acknowledges that each requires their own assessment methodologies. Bringing together the most up-to-date perspectives and practical approaches for assessing transportation accessibility, environmental impacts, health and wellbeing, the book sets standards for researchers, policymakers and practitioners for conducting social impact analyses. Written by a collection of top researchers in the transport field Shows how to apply transport equity measurement ideas in the real-world through case study examples Covers emerging transport topics, including the use of the Gini index for measuring inequality Includes learning aids, such as methodology, application, policy relevance and further reading

Design for Transport shows how designers can take a user-centred and socially responsible approach to tackling a range of types of transport, from systems to products and from bicycles to automobiles. The approaches they employ and the methods they use in producing a rich array of solutions are demonstrated through case studies. This is timely and relevant as we face unprecedented economic and climate change issues, which call for radically new approaches from transport designers. This book is essential reading for anyone interested in the future of transport design.'Seymour Roworth-Stokes, Pro Vice-Chancellor Research and Development, University for the Creative Arts, and Chair, Design Research Society'Of all the imperatives concerning humanity's ability to devise systems for sustainable living "transport" is perhaps one of our most important priorities. The story of transport not only provides an illustration of our evolution into urban and sub-urban inhabitants but our predictions for future transport epitomise our human capacity for creativity and innovation. Of course, not all visions have recognised the social and environmental implications of their creation but new approaches to the user-centred design of transport products and systems offer both liberation and sustainability. This book expertly charts recent and relevant milestones on the journey towards truly sustainable transport.'Steve Garner, The Open University, UK'A key reference for designers and students because of its comprehensive approach - from bicycles to buses, from supercars to sustainability, from maps to modal interchanges - and its focus on how design can create not just new vehicles and transport systems but new futures for travellers.'Nigel Cross, Emeritus Professor of Design Studies, The Open University, UK.