The Service Economy
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Author | : Su Mi Dahlgaard-Park |
Publisher | : SAGE Publications |
Total Pages | : 1996 |
Release | : 2015-05-29 |
Genre | : Business & Economics |
ISBN | : 1506315054 |
Download The SAGE Encyclopedia of Quality and the Service Economy Book in PDF, Epub and Kindle
Society, globally, has entered into what might be called the "service economy." Services now constitute the largest share of GDP in most countries and provide the major source of employment in both developed and developing countries. Services permeate all aspects of peoples’ lives and are becoming inseparable from most aspects of economic activity. "Quality management" has been a dominating managerial practice since World War II. With quality management initially associated with manufacturing industries, one might assume the relevance of quality management might decrease with the emergence of the service economy. To the contrary, the emergence of the service economy strengthened the importance of quality issues, which no longer are associated only with manufacturing industries but are increasingly applied in all service sectors, as well. Today, we talk not only about product or service quality but have even expanded the framework of quality to quality of life and quality of environment. Thus, quality and services have emerged in parallel as closely interrelated fields. The Encyclopedia of Quality and the Service Economy explores such relevant questions as: What are the characteristics, nature, and definitions of quality and services? How do we define quality of products, quality of services, or quality of life? How are services distinguished from goods? How do we measure various aspects of quality and services? How can products and service quality be managed most effectively and efficiently? What is the role of customers in creation of values? These questions and more are explored within the pages of this two-volume, A-to-Z reference work.
Author | : Victor R. Fuchs |
Publisher | : |
Total Pages | : 320 |
Release | : 1968 |
Genre | : Business & Economics |
ISBN | : |
Download The Service Economy Book in PDF, Epub and Kindle
Report on economic research on the growth of service sectors in the USA - covers hours of work in such industries, wages, input output, labour productivity, economic implications, employment, cyclical unemployment, etc., and includes case studies. References and statistical tables.
Author | : Fishman-Davidson Center for the Study of the Service Sector |
Publisher | : Cambridge University Press |
Total Pages | : 356 |
Release | : 1985 |
Genre | : Business & Economics |
ISBN | : 9780521378581 |
Download Managing the Service Economy: Prospects and Problems Book in PDF, Epub and Kindle
These essays discuss the service sector and causes, problems and prospects of replacing the manufacturing business.
Author | : Gaurav Nayyar |
Publisher | : World Bank Publications |
Total Pages | : 364 |
Release | : 2021-10-18 |
Genre | : Business & Economics |
ISBN | : 1464817103 |
Download At Your Service? Book in PDF, Epub and Kindle
Manufacturing-led development has provided the traditional model for creating jobs and prosperity. But in the past three decades the conventional pattern of structural transformation has changed, with the services sector growing faster than the manufacturing sector. This raises critical questions about the ability of developing economies to close productivity gaps with advanced economies and to create good jobs for more people. At Your Service? The Promise of Services-Led Development (www.worldbank.org/services-led-development) assesses the scope of a services-driven development model and policy directions that can maximize the model’s potential.
Author | : Gur Ofer |
Publisher | : Harvard University Press |
Total Pages | : 228 |
Release | : 1973 |
Genre | : Business & Economics |
ISBN | : 9780674801806 |
Download The Service Sector in Soviet Economic Growth Book in PDF, Epub and Kindle
Comparison of the service sector in the USSR and abroad - maintains that the small share of the service sector in the soviet economy is due chiefly to the socialist economic system and to its economic growth strategy, covers theoretical aspects, industrial aspects, the industrial structure, service labour force, the service gap in commerce, etc., and relies primarily on data for the period up to 1968. Bibliography, references and statistical tables.
Author | : Birgitte Andersen |
Publisher | : Edward Elgar Publishing |
Total Pages | : 348 |
Release | : 2000-11-27 |
Genre | : Business & Economics |
ISBN | : 9781781959930 |
Download Knowledge and Innovation in the New Service Economy Book in PDF, Epub and Kindle
'Knowledge and Innovation in the New Service Economy is an interesting book that provides a good overview of recent trends in the service sector. . . . This book is recommended for libraries supporting upper division and graduate programs in international business and e-commerce, or for those who want a thorough overview of the knowledge-based service economy.' - Steven W. Staninger, Business Information Alert Knowledge and innovation are key factors contributing to growth and prosperity in the new service economy. This book presents original, empirical and theoretical contributions to address the economic dimensions of knowledge and the organisation of knowledge intensive activity through specialised services. Specific analyses include: * macro statistics to highlight the contribution of services to economic activity * firm level survey data to identify and consider client relations * case studies of four innovation-oriented business services.
Author | : Mark Boden |
Publisher | : Routledge |
Total Pages | : 304 |
Release | : 2019-07-23 |
Genre | : Business & Economics |
ISBN | : 131795405X |
Download Services and the Knowledge-Based Economy Book in PDF, Epub and Kindle
First published in 2000. Over the past two decades, the service sector have increased dramatically and now occupy the largest share of the economy of advanced industrial societies. Certain business services are regularly cited as evidence for the emergence of a "knowledge economy". In this pioneering book, leading researchers in the fields of service industries and innovation studies investigate the reasons for the growth of the service sectors and this emergent knowledge economy. Drawing on material as diverse as macroeconomic statistics and firm-level case studies, the contributors demonstrate that services are often important innovators in their own right, as well as contributing to innovation and economic performance in their user industries. The question of how far services are special cases, and what specific processes and trajectories characterize their innovative activity is treated systematically. Additionally, a variety of original analyses and information resources are presented. This book should be of value to the student of the modern industrial society, to those seeking to forge policies appropriate to the new context of economic development, and to researchers who are confronting the challenges of the knowledge economy.
Author | : B. Joseph Pine |
Publisher | : Harvard Business Press |
Total Pages | : 276 |
Release | : 1999 |
Genre | : Business & Economics |
ISBN | : 9780875848198 |
Download The Experience Economy Book in PDF, Epub and Kindle
This text seeks to raise the curtain on competitive pricing strategies and asserts that businesses often miss their best opportunity for providing consumers with what they want - an experience. It presents a strategy for companies to script and stage the experiences provided by their products.
Author | : OECD |
Publisher | : OECD Publishing |
Total Pages | : 266 |
Release | : 2005-06-08 |
Genre | : |
ISBN | : 9264010300 |
Download Enhancing the Performance of the Services Sector Book in PDF, Epub and Kindle
The services sector now accounts for over 70% of employment and value added in OECD economies. It also accounts for almost all employment growth in the OECD area. But despite its growing weight in OECD economies, productivity growth and employment ...
Author | : Jonathan Gershuny |
Publisher | : Greenwood |
Total Pages | : 308 |
Release | : 1983 |
Genre | : Business & Economics |
ISBN | : |
Download The New Service Economy Book in PDF, Epub and Kindle