The National Builder

America’s rise from revolutionary colonies to a world power is often treated as inevitable. But Charles N. Edel’s provocative biography of John Q. Adams argues that he served as the central architect of a grand strategy whose ideas and policies made him a critical link between the founding generation and the Civil War–era nation of Lincoln.

his resource is the latest in NAHB's long commitment to home buyer preferences research. It provides the most current and accurate information on buyer preferences so that you can deliver the home (and community) that today's buyers want and are willing to pay for. In this latest study, the analysis shows not only what the typical, average buyer wants in terms of features, layout, technology or community amenities, but also how those preferences differ based on demographic factors, such as age, race/ethnicity, geographic location, income or price point.

This resource is the latest in NAHB's long commitment to home buyer preferences research. It provides the most current and accurate information on buyer preferences so that you can deliver the home (and community) that today's buyers want and are willing to pay for. In this latest study, the analysis shows not only what the typical, average buyer wants in terms of features, layout, technology or community amenities, but also how those preferences differ based on demographic factors, such as age, race/ethnicity, geographic location, income or price point.

A powerful memoir of personal and intellectual awakening.

Have you ever wanted to know what it's like being a male student of African descent, who never encountered any educators that were male role models? Have you always wanted to understand why males are virtually obsolete in schools throughout America? Then, journey through these pages to discover the passionate, first-hand account of a current educator and former student who wants the world to know how important males are needed as educators in communities throughout America. Consider the premises made for meeting this historic demand of recruiting and retaining males as educators. Males, who may look just like you or just might be yourself!

The story of Amy Henderson's raw and vulnerable quest to understand modern parenthood, Tending brings her into intimate conversations with hundreds of parents, scientists, employee activists, business leaders, and other innovators who are all working to build a better future for working parents.

Meant for home builders to help them streamline their work, save time, and avoid costly mistakes. Including checklists, code information and technical data, this title is aimed at those involved in the home building industry.

"Act as if you like your customer," says customer service expert Carol Smith. She shows builders and their management staffs how to make their home buyers' experience a positive one from initial contact through warranty service. Satisfied customers aren't born that way. They're created. A successful customer service program is one of the key elements in closing sales and getting referrals. You can increase sales by developing stronger customer service goals and organizing the activities necessary to reach them. Customer Service for Home Builders explores the fundamental customer service challenges that every service-oriented company faces: - staff - quality - documentation - internal communication - policies and procedures Carol Smith examines the sequence of a builder's relationship with home buyers and shows builders how to initiate service and successfully manage customers' experiences instead of just reacting to issues customers raise. In "Daily Operations: Working with Customers," she focuses on-- - expectations - preliminaries - customers and construction - new home delivery - warranty service The book --with its forms, checklists, documents, and resources guide- provides what you need to give your customer service program new life. It includes what you need to easily institute a comprehensive customer service program. Create satisfied customers every time with Carol Smith's industry-tested guidelines.