Service Quality Of Cloud Based Applications

This book explains why applications running on cloud might not deliver the same service reliability, availability, latency and overall quality to end users as they do when the applications are running on traditional (non-virtualized, non-cloud) configurations, and explains what can be done to mitigate that risk.

Many enterprises are moving their applications and IT services to the cloud. Better risk management results in fewer operational surprises and failures, greater stakeholder confidence and reduced regulatory concerns; proactive risk management maximizes the likelihood that an enterprise’s objectives will be achieved, thereby enabling organizational success. This work methodically considers the risks and opportunities that an enterprise taking their applications or services onto the cloud must consider to obtain the cost reductions and service velocity improvements they desire without suffering the consequences of unacceptable user service quality.

Software applications once held on local computers and servers are beginning to shift to the public Internet sphere, and private health information is no exception. The likelihood of placing once restricted and private health records “in the cloud” is increasing. Cloud Computing Applications for Quality Health Care Delivery focuses on cloud technologies that could affect quality in the healthcare field. Leading experts in this area offer their knowledge and contribute to the demystification of healthcare in the Cloud. This publication will prove to be a useful tool for undergraduate and graduate students of healthcare quality and management, healthcare managers, and industry professionals.

A holistic approach to service reliability and availability of cloud computing Reliability and Availability of Cloud Computing provides IS/IT system and solution architects, developers, and engineers with the knowledge needed to assess the impact of virtualization and cloud computing on service reliability and availability. It reveals how to select the most appropriate design for reliability diligence to assure that user expectations are met. Organized in three parts (basics, risk analysis, and recommendations), this resource is accessible to readers of diverse backgrounds and experience levels. Numerous examples and more than 100 figures throughout the book help readers visualize problems to better understand the topic—and the authors present risks and options in bulleted lists that can be applied directly to specific applications/problems. Special features of this book include: Rigorous analysis of the reliability and availability risks that are inherent in cloud computing Simple formulas that explain the quantitative aspects of reliability and availability Enlightening discussions of the ways in which virtualized applications and cloud deployments differ from traditional system implementations and deployments Specific recommendations for developing reliable virtualized applications and cloud-based solutions Reliability and Availability of Cloud Computing is the guide for IS/IT staff in business, government, academia, and non-governmental organizations who are moving their applications to the cloud. It is also an important reference for professionals in technical sales, product management, and quality management, as well as software and quality engineers looking to broaden their expertise.

Cloud service benchmarking can provide important, sometimes surprising insights into the quality of services and leads to a more quality-driven design and engineering of complex software architectures that use such services. Starting with a broad introduction to the field, this book guides readers step-by-step through the process of designing, implementing and executing a cloud service benchmark, as well as understanding and dealing with its results. It covers all aspects of cloud service benchmarking, i.e., both benchmarking the cloud and benchmarking in the cloud, at a basic level. The book is divided into five parts: Part I discusses what cloud benchmarking is, provides an overview of cloud services and their key properties, and describes the notion of a cloud system and cloud-service quality. It also addresses the benchmarking lifecycle and the motivations behind running benchmarks in particular phases of an application lifecycle. Part II then focuses on benchmark design by discussing key objectives (e.g., repeatability, fairness, or understandability) and defining metrics and measurement methods, and by giving advice on developing own measurement methods and metrics. Next, Part III explores benchmark execution and implementation challenges and objectives as well as aspects like runtime monitoring and result collection. Subsequently, Part IV addresses benchmark results, covering topics such as an abstract process for turning data into insights, data preprocessing, and basic data analysis methods. Lastly, Part V concludes the book with a summary, suggestions for further reading and pointers to benchmarking tools available on the Web. The book is intended for researchers and graduate students of computer science and related subjects looking for an introduction to benchmarking cloud services, but also for industry practitioners who are interested in evaluating the quality of cloud services or who want to assess key qualities of their own implementations through cloud-based experiments.

Cloud computing continues to emerge as a subject of substantial industrial and academic interest. Although the meaning and scope of “cloud computing” continues to be debated, the current notion of clouds blurs the distinctions between grid services, web services, and data centers, among other areas. Clouds also bring considerations of lowering the cost for relatively bursty applications to the fore. Cloud Computing: Principles, Systems and Applications is an essential reference/guide that provides thorough and timely examination of the services, interfaces and types of applications that can be executed on cloud-based systems. The book identifies and highlights state-of-the-art techniques and methods for designing cloud systems, presents mechanisms and schemes for linking clouds to economic activities, and offers balanced coverage of all related technologies that collectively contribute towards the realization of cloud computing. With an emphasis on the conceptual and systemic links between cloud computing and other distributed computing approaches, this text also addresses the practical importance of efficiency, scalability, robustness and security as the four cornerstones of quality of service. Topics and features: explores the relationship of cloud computing to other distributed computing paradigms, namely peer-to-peer, grids, high performance computing and web services; presents the principles, techniques, protocols and algorithms that can be adapted from other distributed computing paradigms to the development of successful clouds; includes a Foreword by Professor Mark Baker of the University of Reading, UK; examines current cloud-practical applications and highlights early deployment experiences; elaborates the economic schemes needed for clouds to become viable business models. This book will serve as a comprehensive reference for researchers and students engaged in cloud computing. Professional system architects, technical managers, and IT consultants will also find this unique text a practical guide to the application and delivery of commercial cloud services. Prof. Nick Antonopoulos is Head of the School of Computing, University of Derby, UK. Dr. Lee Gillam is a Lecturer in the Department of Computing at the University of Surrey, UK.

The emergence of the Internet of Things (IoT), combined with greater heterogeneity not only online in cloud computing architectures but across the cloud-to-edge continuum, is introducing new challenges for managing applications and infrastructure across this continuum. The scale and complexity is simply so complex that it is no longer realistic for IT teams to manually foresee the potential issues and manage the dynamism and dependencies across an increasing inter-dependent chain of service provision. This Open Access Pivot explores these challenges and offers a solution for the intelligent and reliable management of physical infrastructure and the optimal placement of applications for the provision of services on distributed clouds. This book provides a conceptual reference model for reliable capacity provisioning for distributed clouds and discusses how data analytics and machine learning, application and infrastructure optimization, and simulation can deliver quality of service requirements cost-efficiently in this complex feature space. These are illustrated through a series of case studies in cloud computing, telecommunications, big data analytics, and smart cities.

This practically-focused reference presents a comprehensive overview of the state of the art in Cloud Computing, and examines the potential for future Cloud and Cloud-related technologies to address specific industrial and research challenges. This new edition explores both established and emergent principles, techniques, protocols and algorithms involved with the design, development, and management of Cloud-based systems. The text reviews a range of applications and methods for linking Clouds, undertaking data management and scientific data analysis, and addressing requirements both of data analysis and of management of large scale and complex systems. This new edition also extends into the emergent next generation of mobile telecommunications, relating network function virtualization and mobile edge Cloud Computing, as supports Smart Grids and Smart Cities. As with the first edition, emphasis is placed on the four quality-of-service cornerstones of efficiency, scalability, robustness, and security.

This book documents the scientific results of the projects related to the Trusted Cloud Program, covering fundamental aspects of trust, security, and quality of service for cloud-based services and applications. These results aim to allow trustworthy IT applications in the cloud by providing a reliable and secure technical and legal framework. In this domain, business models, legislative circumstances, technical possibilities, and realizable security are closely interwoven and thus are addressed jointly. The book is organized in four parts on “Security and Privacy”, “Software Engineering and Software Quality”, “Platforms, Middleware and Integration”, and “Social Aspects, Business Models and Standards”. It thus provides a holistic view on technological, societal, and legal aspects, which are indispensable not only to ensure the security of cloud services and the data they process, but also to gain the trust of society, business, industry, and science in these services. The ultimate goal of the book, as well as of the Trusted Cloud Program in general, is to distribute these results to a broader audience in both academia and industry, and thus to help with the proliferation of "Industry 4.0" services.

Modern society requires a specialized, persistent approach to IT service delivery. Cloud computing offers the most logical answer through a highly dynamic and virtualized resource made available by an increasing number of service providers. Advanced Research on Cloud Computing Design and Applications shares the latest high quality research results on cloud computing and explores the broad applicability and scope of these trends on an international scale, venturing into the hot-button issue of IT services evolution and what we need to do to be prepared for future developments in cloud computing. This book is an essential reference source for researchers and practitioners in the field of cloud computing, as well as a guide for students, academics, or anyone seeking to learn more about advancement in IT services. This publication features chapters covering a broad range of relevant topics, including cloud computing for e-government, cloud computing in the public sector, security in the cloud, hybrid clouds and outsourced data, IT service personalization, and supply chain in the cloud.