Research Handbook On Public Management And Artificial Intelligence

This pioneering Research Handbook on Public Management and Artificial Intelligence provides a comprehensive overview of the potentials, challenges, and governance principles of AI in a public management context. Multidisciplinary in approach, it draws on a variety of jurisdictional perspectives and expertly analyses key topics relating to this socio-technical phenomenon.

This timely Handbook explores the relationship between public policy and artificial intelligence (AI) technologies across a broad range of geographical, technical, political and policy contexts. It contributes to critical AI studies, focusing on the intersection of the norms, discourses, policies, practices, and regulation that shape AI in the public sector. Expert authors in the field discuss the creation and use of AI technologies and how public authorities respond to their development, by bringing together emerging scholarly debates about AI technologies with longer-standing insights on public administration, policy, regulation and governance. Contributions in the Handbook mobilise diverse perspectives to critically examine techno-solutionist approaches to public policy and AI, dissect the politico-economic interests underlying AI promotion, and analyse implications for sustainable development, fairness, and equality. Ultimately, this Handbook questions whether regulatory concepts such as ethical, trustworthy, or accountable AI safeguard a democratic future or contribute to a problematic de-politicisation of the public sector. The Handbook on Public Policy and Artificial Intelligence is a crucial resource for students and scholars of public policy and administration, political economy, political science, sociology, law, regulation and governance, computer science and technology studies. It is also beneficial to policy practitioners, civil society actors, and regulators working with AI technologies.

In today’s global culture where the internet has established itself as a main tool of communication, the global system of economy and regulations, as well as data and decisions based on data analysis, have become essential for public actors and institutions. Governments need to be updated and use the latest technologies to understand what society’s demands are, and user behavioral data, which can be pulled by intelligent applications, can offer tremendous insights into this. The Handbook of Research on Artificial Intelligence in Government Practices and Processes identifies definitional perspectives of behavioral data science and what its use by governments means for automation, predictability, and risks to privacy and free decision making in society. Many governments can train their algorithms to work with machine learning, leading to the capacity to interfere in the behavior of society and potentially achieve a change in societal behavior without society itself even being aware of it. As such, the use of artificial intelligence by governments has raised concerns about privacy and personal security issues. Covering topics such as digital democracy, data extraction techniques, and political communications, this book is an essential resource for data analysts, politicians, journalists, public figures, executives, researchers, data specialists, communication specialists, digital marketers, and academicians.

This Handbook comprehensively explores research methods in public administration, management and policy. Exploring the richness of both traditional and contemporary methods and strategies for making progress in the field, it provides an advanced toolkit for understanding the science of public administration and management in the 21st century.

The field of artificial intelligence (AI) has made tremendous advances in the last two decades, but as smart as AI is now, it is getting smarter and becoming more autonomous. This raises a host of challenges to current legal doctrine, including whether AI/algorithms should count as ‘speech’, whether AI should be regulated under antitrust and criminal law statutes, and whether AI should be considered as an agent under agency law or be held responsible for injuries under tort law. This book contains chapters from US and international law scholars on the role of law in an age of increasingly smart AI, addressing these and other issues that are critical to the evolution of the field.

Following the extensive global impact of COVID-19, this forward-looking Research Handbook examines the pandemic from a public management perspective, exploring the roles and responses of public managers and considering how public organisations will be reshaped in the future.

This thoroughly updated Research Handbook examines the recent exponential growth of data use in society and its implications for legal research and practice. It explores contemporary research in the field of data science, as well as the operationalization of data for use in healthcare, urban governance and smart household devices, among others.

This cutting-edge Handbook offers a comprehensive introduction to the emerging research field of artificial intelligence (AI) in human resource management (HRM). Broadly mapping AI fields relevant for HR, it not only considers the more well-known areas of machine learning and natural language processing, but also lesser-known fields such as affective computing and robotic process automation.

Artificial intelligence (AI) and robotics have boomed in the 21st century. These emerging and disruptive technologies are immersed in our lives, from apps in mobile devices, the purchases we make on the internet streaming platforms, and even court decisions and predictive policing. Together with science and certain needs, relevant implementations of AI and robotics arise, related to its transparency, resulting in biases, the kinds of applications that can be implemented, and the degree of workforce replacement in decision-making assistance. It is essential to analyze the widely used AI techniques, the application of these technologies in different sectors, the implications of AI and robotics on society and welfare, and more. The Handbook of Research on Applied Artificial Intelligence and Robotics for Government Processes presents state-of-the-art research on AI and robotics in different fields of knowledge, its benefits, applications, and implications. It features chapters containing theoretical and practical research that analyzes the transparency and expandability of AI in different fields, as well as the analysis of unexpected results, biases, and cases of discrimination. Covering topics such as criminal intelligence, artificial intelligence-based chatbots, and gender violence, this major reference work is an excellent resource for government officials, practitioners in the public sector, business administrators and managers, IT professionals, law enforcement, federal agencies, students and faculty of higher education, researchers, and academicians.

Adopting an integrated approach, this Handbook examines the design, organization, implementation and evaluation of public service delivery. Emphasizing the complex and dynamic nature of public services, it draws on cutting-edge research to identify responses to the unique challenges of the field.