Recruiting And Maintaining Volunteer Fire Fighters A Study Of Oregon Fire Departments

Do incentives/wages/benefits assist in retaining members? 9. Do demographics influence a fire agency's ability to recruit and/or retain new members?

Recruiting, Training, And Maintaining Volunteer Fire Fighters, Third Edition Looks At The Many Challenges Facing Today’S Volunteer Fire Fighter. Providing The History And Background Of Volunteer Fire Fighting, An Overview Of Why Individuals Volunteer, And Planning For The Future, This Is A Must-Have Resource. The Third Edition Also Provides An Extensive Review Of The Importance Of Customer Service And Detailed Coverage Of Fire Department Evaluations And Model Programs.

This must have resource examines the challenges of providing volunteer fire protection in modern day America. Readers are guided through a process of self-assessment and planning using case studies and activity worksheets. Skills and strategies are developed, yielding practical assistance to those charged with leading a volunteer fire department.

The number of active volunteer firefighters has been steadily dropping in the state of Connecticut for several years. At the same time, the number of public service calls for fire departments has been on the rise. This problem impacts fire protection and municipalities that rely on volunteer fire departments. The purpose of this narrative study was to explore why volunteer firefighter numbers have been declining, the extent to which recruitment and retention programs are used in volunteer fire departments, and how these programs contribute to a fire department's ability to recruit members. Perry's public service motivation model provided the theoretical framework for the study. Research questions focused on improving recruitment and retention programs. Data were collected from interviews with 5 current chief officers and 5 former firefighters in Connecticut and from organizational documents in local fire departments. Open, axial, and selective coding were used to identify 5 themes: lack of awareness of state policy on recruitment and retention, lack of recruitment, public service motivation, retention, and time. A key theme emerging from this study were that participating fire departments have limited effective recruitment and retention programs. The positive social change implications stemming from this study include recommendations to fire department leadership to consider a unified recruitment and retention strategy. This determination provides a foundation for volunteer fire departments to make informed decisions on how to increase recruitment and retention in their respective communities.

The sharp decline in recruitment and retention of volunteer firefighters by fire departments in southeastern Pennsylvania has resulted in the shortage of volunteers to respond adequately to emergencies. This deterioration has culminated into the delivery of inadequate services to most municipalities. The purpose of this qualitative phenomenological research was to explore and identify factors that influence recruitment and retention from the perspective of volunteer firefighters in southeastern Pennsylvania who agreed to participate. Additionally, a comprehensive review of scholarly journals as well as volunteer management literature was examined during the conduct of this study. Furthermore, data collection activities was carried out through a one-on-one, face-to-face interview methodology with 25 active volunteer firefighters in the region to answer the interview questions which helped the researcher adequately answer the primary and secondary research questions using Hertzberg's two-factor theory. A major findings from the study indicated that the scarcity of volunteer firefighters to respond to community emergencies was due in large part to the lack of motivational incentives to boost recruitment and retention. It was, therefore, the recommendation that chiefs and policy makers of volunteer fire departments in southeastern Pennsylvania make every effort to provide the motivational needs of potential as well as experienced volunteer firefighters to entice them to enlist and remain with fire departments.

Volunteer fire departments across the country have been feeling the effects of declining membership. Less and less people are joining volunteer fire departments and many experienced members are leaving. This trend is also being experienced by a number of volunteer fire departments located in Erie County, New York, based on a recent survey conducted by the Erie County Volunteer Firemen's Association. The purpose of this paper was to determine what could be done to recruit new volunteers and what could be done to retain current volunteers. An action research method was selected in order to gather sufficient information regarding the volunteer firefighter recruitment and retention programs from across the country. These programs were analyzed to decide which, if any, would be applicable in Erie County. In researching numerous articles and reports, it became apparent that the problem of diminishing volunteers was widespread. A number of fire departments have realized that in order to remain in existence, they must aggressively recruit new members and become more aware of members' needs to retain those members. A number of creative recruitment and retention programs in use across the country were evaluated. From those programs, a number were selected to be implemented in the Erie County Fire Service, some with only minor modifications. Essentially, Erie County's recruitment and retention programs must become very aggressive in order to provide quality fire protection and emergency medical services to the county residents, or face the consequences of having to drastically increase taxes to subsidize a career fire department.