Practical Cisco Unified Communications Security

Master the foundations of modern Cisco Unified Communications (UC) system security This guide helps you build foundational knowledge for securing modern Cisco Unified Communications environments that support voice, video, messaging, and meetings, and support different types of real-time collaboration capabilities based on mobile/remote access and mobile devices based on bring-your-own-device (BYOD) initiatives. Writing for administrators and managers, two Cisco collaboration experts bring together methods and insights to illuminate both the “why” and the “how” of effective collaboration security. Using the proven “Explain, Demonstrate, and Verify” methodology, they explain each threat, demonstrate remediation, and show how to confirm correct implementation. You'll walk through securing each attack surface in a logical progression, across each Cisco UC application domain. The authors address key updates to Cisco collaboration architecture, including Expressway, Cisco Meeting Server, encryption enhancements, and advanced business-to-business collaboration. You'll find quick-reference checklists in each chapter, and links to more detail wherever needed. Begin by protecting your workforce through basic physical security and life/safety techniques Understand how attackers seek to compromise your UC system's network environment—and your best countermeasures Maintain security across all UC deployment types n Protect core UC applications by locking down and hardening the core operating system Use encryption to protect media and signaling, and enforce secure authentication Secure Cisco Unified Communications Manager, Cisco Unity Connection, and Cisco Meeting Server Deploy Session Border Controllers to provide security controls for VoIP and video traffic Provide additional protection at the edge of the network Safeguard cloud-based and hybrid-cloud services Enable organizations to seamlessly and securely connect to cloud UC services Allow remote teleworker users to connect safely to local UC resources

CCIE Collaboration Quick Reference provides you with detailed information, highlighting the key topics on the latest CCIE Collaboration v1.0 exam. This fact-filled Quick Reference allows you to get all-important information at a glance, helping you to focus your study on areas of weakness and to enhance memory retention of important concepts. With this book as your guide, you will review and reinforce your knowledge of and experience with collaboration solutions integration and operation, configuration, and troubleshooting in complex networks. You will also review the challenges of video, mobility, and presence as the foundation for workplace collaboration solutions. Topics covered include Cisco collaboration infrastructure, telephony standards and protocols, Cisco Unified Communications Manager (CUCM), Cisco IOS UC applications and features, Quality of Service and Security in Cisco collaboration solutions, Cisco Unity Connection, Cisco Unified Contact Center Express, and Cisco Unified IM and Presence. This book provides a comprehensive final review for candidates taking the CCIE Collaboration v1.0 exam. It steps through exam objectives one-by-one, providing concise and accurate review for all topics. Using this book, exam candidates will be able to easily and effectively review test objectives without having to wade through numerous books and documents for relevant content for final review.

The real-world guide to securing Cisco-based IP telephony applications, devices, and networks Cisco IP telephony leverages converged networks to dramatically reduce TCO and improve ROI. However, its critical importance to business communications and deep integration with enterprise IP networks make it susceptible to attacks that legacy telecom systems did not face. Now, there’s a comprehensive guide to securing the IP telephony components that ride atop data network infrastructures–and thereby providing IP telephony services that are safer, more resilient, more stable, and more scalable. Securing Cisco IP Telephony Networks provides comprehensive, up-to-date details for securing Cisco IP telephony equipment, underlying infrastructure, and telephony applications. Drawing on ten years of experience, senior network consultant Akhil Behl offers a complete security framework for use in any Cisco IP telephony environment. You’ll find best practices and detailed configuration examples for securing Cisco Unified Communications Manager (CUCM), Cisco Unity/Unity Connection, Cisco Unified Presence, Cisco Voice Gateways, Cisco IP Telephony Endpoints, and many other Cisco IP Telephony applications. The book showcases easy-to-follow Cisco IP Telephony applications and network security-centric examples in every chapter. This guide is invaluable to every technical professional and IT decision-maker concerned with securing Cisco IP telephony networks, including network engineers, administrators, architects, managers, security analysts, IT directors, and consultants. Recognize vulnerabilities caused by IP network integration, as well as VoIP’s unique security requirements Discover how hackers target IP telephony networks and proactively protect against each facet of their attacks Implement a flexible, proven methodology for end-to-end Cisco IP Telephony security Use a layered (defense-in-depth) approach that builds on underlying network security design Secure CUCM, Cisco Unity/Unity Connection, CUPS, CUCM Express, and Cisco Unity Express platforms against internal and external threats Establish physical security, Layer 2 and Layer 3 security, and Cisco ASA-based perimeter security Complete coverage of Cisco IP Telephony encryption and authentication fundamentals Configure Cisco IOS Voice Gateways to help prevent toll fraud and deter attacks Secure Cisco Voice Gatekeepers and Cisco Unified Border Element (CUBE) against rogue endpoints and other attack vectors Secure Cisco IP telephony endpoints–Cisco Unified IP Phones (wired, wireless, and soft phone) from malicious insiders and external threats This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity.

Authorized Self-Study Guide Implementing Cisco Unified Communications Manager Part 2 (CIPT2) Foundation learning for CIPT2 exam 642-456 Chris Olsen Implementing Cisco Unified Communications Manager, Part 2 (CIPT2), is a Cisco®-authorized, self-paced learning tool for CCVP® foundation learning. This book provides you with the knowledge needed to install and configure a Cisco Unified Communications Manager solution in a multisite environment. By reading this book, you will gain a thorough understanding of how to apply a dial plan for a multisite environment, configure survivability for remote sites during WAN failure, implement solutions to reduce bandwidth requirements in the IP WAN, enable Call Admission Control (CAC) and automated alternate routing (AAR), and implement device mobility, extension mobility, Cisco Unified Mobility, and voice security. This book focuses on Cisco Unified CallManager Release 6.0, the call routing and signaling component for the Cisco Unified Communications solution. It also includes H.323 and Media Gateway Control Protocol (MGCP) gateway implementation, the use of a Cisco Unified Border Element, and configuration of Survivable Remote Site Telephony (SRST), different mobility features, and voice security. Whether you are preparing for CCVP certification or simply want to gain a better understanding of deploying Cisco Unified Communications Manager in a multisite environment, you will benefit from the foundation information presented in this book. Implementing Cisco Unified Communications Manager, Part 2 (CIPT2), is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining. Chris Olsen is the president and founder of System Architects, Inc., a training and consulting firm specializing in Cisco, Microsoft, and Novell networking; IP telephony; and information technologies. Chris has been teaching and consulting in the networking arena for more than 15 years. He currently holds his CCNA®, CCDA®, CCNP®, and CCVP certifications, as well as various Microsoft certifications. Identify multisite issues and deployment solutions Implement multisite connections Apply dial plans for multisite deployments Examine remote site redundancy options Deploy Cisco Unified Communications Manager Expressin SRST mode Implement bandwidth management, call admission control (CAC), and call applications on Cisco IOS® gateways Configure device, extension mobility, and Cisco unified mobility Understand cryptographic fundamentals and PKI Implement security in Cisco Unified Communications Manager This volume is in the Certification Self-Study Series offered by Cisco Press®. Books in this series provide officially developed self-study solutions to help networking professionals understand technology implementations and prepare for the Cisco Career Certifications examinations. Category: Cisco Unified Communications Manager 6.0 Covers: CIPT2 Exam 642-456

Now fully updated for the new Cisco CAPPS 300-085 exam, Implementing Cisco Collaboration Applications (CAPPS) Foundation Learning Guide is your Cisco® authorized learning tool for CCNP® Collaboration preparation. Part of the Cisco Press Foundation Learning Series, it teaches advanced skills for designing, deploying, configuring, and troubleshooting Cisco Collaboration and Unified Communications applications, devices, and networks. Author Chris Olsen shows how to effectively use Cisco Unity Connection, Cisco Unity Express, Cisco Instant Message and Presence, Cisco TelePresence Video Communication Server, and Cisco TelePresence Management Suite in production environments. He begins by introducing the server platforms and overlays that are the basis for all Cisco Unity Connection design and integration. Next, he presents in-depth coverage of a wide range of essential tasks–from user configuration to voicemail redundancy, configuring Cisco Jabber Mobile, to provisioning Cisco Prime Collaboration. Each chapter opens with a list of topics that clearly identifies its focus. Each chapter ends with a summary of key concepts for quick study, as well as review questions to assess and reinforce your understanding. Throughout, configuration examples and sample verification outputs illustrate critical issues in network operation and troubleshooting. Whether you are preparing for the CCNP Collaboration certification exams or you are just interested in learning about how to deploy and operate Cisco collaboration applications, you will find this book to be an invaluable resource. Shows how to integrate Cisco Unity Connection with Cisco Unified Communications Manager or other PBXs Covers configuring Cisco Unity Connection users, templates, service classes, distribution lists, security, LDAP, dial plans, and call management Walks through Unified Messaging single Inbox configuration Shows how to design, integrate, and configure feature-rich branch office messaging solutions with Cisco Unity Express Explains Cisco Unified IM and Presence components, design, integration, deployment, and feature configuration Covers Cisco Jabber and Cisco Jabber Mobile configuration Guides you through deploying Cisco Collaboration Systems Applications with Cisco Prime Collaboration Introduces Cisco TelePresence Management Suite (Cisco TMS) capabilities and scheduling options This book is in the Foundation Learning Guide Series. These guides are developed together with Cisco® as the only authorized, self-paced learning tools that help networking professionals build their understanding of networking concepts and prepare for Cisco certification exams.

Automating and Programming Cisco Collaboration Solutions (CLAUTO 300-835) is associated with the CCNP Collaboration Certification and DevNet Professional Certification. It is especially useful for those leading or participating in projects. This exam tests your knowledge of implementing applications that automate and extend Cisco Collaboration platforms, including: -Programming concepts -APIs and automation protocols -Python programming Preparing for Automating and Programming Cisco Collaboration Solutions (CLAUTO 300-835)? Here we have brought Best Exam Questions for you so that you can prepare well for this Exam of Automating and Programming Cisco Collaboration Solutions (CLAUTO 300-835). Unlike other online simulation practice tests, you get a ebook version that is easy to read & remember these questions. You can simply rely on these questions for successfully certifying this exam.

Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. The latest techniques for averting UC disaster “This book is a must-read for any security professional responsible for VoIP or UC infrastructure. This new edition is a powerful resource that will help you keep your communications systems secure.” —Dan York, Producer and Co-Host, Blue Box: The VoIP Security Podcast “The original edition, Hacking Exposed: Voice over IP Secrets & Solutions, provided a valuable resource for security professionals. But since then, criminals abusing VoIP and UC have become more sophisticated and prolific, with some high-profile cases ringing up huge losses. This book is a welcome update that covers these new threats with practical examples, showing the exact tools in use by the real attackers.” —Sandro Gauci, Penetration Tester and Security Researcher, Author of SIPVicious “Powerful UC hacking secrets revealed within. An outstanding and informative book. Hacking Exposed: Unified Communications & VoIP Security Secrets & Solutions walks the reader through powerful yet practical offensive security techniques and tools for UC hacking, which then informs defense for threat mitigation. The authors do an excellent job of weaving case studies and real-world attack scenarios with useful references. This book is essential for not only IT managers deploying UC, but also for security practitioners responsible for UC security.” —Jason Ostrom, UC Security Researcher, Stora SANS Institute, co-author, SEC540 class “After reading Hacking Exposed: Unified Communications & VoIP Security Secrets & Solutions, I was saddened to not have had this book published years ago. The amount of time and money I could have saved myself, and my clients, would have been enormous. Being a professional in an ITSP/MSP, I know firsthand the complexities and challenges involved with auditing, assessing, and securing VoIP-based networks. From the carrier level, right down to the managed PBX level, and everything in between, Hacking Exposed: Unified Communications & VoIP Security Secrets & Solutions is a de facto must-have book. For those learning VoIP security to those heavily involved in any VoIP-related capacity, this book is worth its weight in gold.” —J. Oquendo, Lead Security Engineer, E–Fensive Security Strategies “Hacking Exposed: Unified Communications & VoIP Security Secrets & Solutions, includes more sophisticated attack vectors focused on UC and NGN. The authors describe in depth many new tools and techniques such as TDoS and UC interception. Using these techniques, you will learn how you can identify the security problems of VoIP/UC. This book is a masterpiece.” —Fatih Ozavci, Senior Security Consultant at Sense of Security, Author of viproy “This book provides you with the knowledge you need to understand VoIP threats in reality. No doom and gloom, overhyped, never to happen in the real-world scenarios. You will understand the vulnerabilities, the risks, and how to protect against them.” —Shane Green, Senior Voice Security Analyst Establish a holistic security stance by learning to view your unified communications infrastructure through the eyes of the nefarious cyber-criminal. Hacking Exposed Unified Communications & VoIP, Second Edition offers thoroughly expanded coverage of today’s rampant threats alongside ready-to-deploy countermeasures. Find out how to block TDoS, toll fraud, voice SPAM, voice social engineering and phishing, eavesdropping, and man-in-the-middle exploits. This comprehensive guide features all-new

Discover what Unified Communications can do for your business In our increasingly mobile world, communication must be effective, global, and available through multiple technologies seamlessly. Unified Communications logically blends and combines previously separate services and features, making communication possible by any means, with anyone, using any of your devices. This complex topic is perfect for a book dedicated to making everything easier! Unified Communications For Dummies introduces you to the many advantages this technology offers your business and shows you how to develop a strategy for bringing it about. Unified Communications is a new paradigm for working and communicating efficiently and collaboratively This book explains the features available with Unified Communications and how they can create new capabilities to drive customer satisfaction Shows how Unified Communications encompasses office and mobile phones, voicemail, instant messaging, fax, Internet phone calls, texting, and even Web conferencing Provides a step-by-step approach for creating a Unified Communications strategy Offers tips for improving the implementation process Shares real-world examples of how Unified Communications is being used today Unified Communications For Dummies shows you how to meet business needs with this emerging, cutting-edge solution.

This book is written in an easy-to-read style, with a strong emphasis on real-world, practical examples. Step-by-step explanations are provided for performing important administration tasks. If you are Cisco Unified Communications administrators or engineers looking forward for advanced recipes to perform important administration tasks, then this is the best guide for you. This book assumes familiarity with the basics of Cisco's Unified Communications Manager architecture.