Policy For Administrative And Operational Telecommunication Programs

This paper examines developments at 26 universities to identify patterns and models of telecommunications information planning and decision-making. The study was designed to determine how telecommunications information (TI) policy questions are resolved on university campuses, and by whom. An important aspect of the study was to determine the role of the library and university computing facilities in the formation of TI policy. To gather data for analysis, researchers surveyed 36 universities with local area networks (LANs), whether operational or planned, as listed in the 1985 Automation Inventory of Research Libraries; 26 responded. Seeking to identify the centers of decision-making and to determine spheres of authority, the survey covered wiring, telephone systems, TI policy in general, and the relationship of the library to computing facilities. Data analysis led to the creation of four models of TI policy formation: (1) Academic Affairs Sphere Model; (2) Administrative Services Sphere Model; (3) Computing/Information Systems Sphere Model; and (4) Decentralized Model, which includes a committee-based model. Appendices include detailed survey results on the status of campus wiring and on wiring decisions, university organization charts, and a copy of the survey form. (THC)