Police Conflict Management Volume I

This book, as part of a two volume set, provides a broad overview of the current state of research on conflict management in law enforcement contexts globally, with a focus on contemporary challenges and opportunities in policing globally and ethical considerations. They cover a wide range of interactions between police and the public. This volume (I) focusses on the challenges and opportunities, examining topics such as police legitimacy, police culture, violence, mental health, community relations and crisis situations. Volume II focusses on police training and education and the learning settings needed for police to professionally tackle contemporary challenges. These books bring together leading research that is determining the state of the art in communication, de-escalation, use of force, and other contemporary issues in policing, with practical Key Takeaways in each chapter. They broaden the field by focussing on research which goes beyond the US, including in Scandinavia, Switzerland, the Netherlands, Germany, the Republic of South Africa and Russia.

This book, as part of a two volume set, provides a broad overview of the current state of research on conflict management in law enforcement contexts globally, with a focus on training and education. They cover a wide range of interactions between police and the public. This volume (II) focusses on training and education and the learning settings that play a prominent role in providing police officers with the knowledge structures, competencies, attitutes, and values that they need to professionally tackle contemporary challenges. Volume I focusses on the contemporary challenges and opportunities in policing and ethical considerations. These books bring together leading research that is determining the state of the art in communication, de-escalation, use of force, and other contemporary issues in policing, with practical Key Takeaways in each chapter. They broaden the field by focussing on research which goes beyond the US, including in Scandinavia, Switzerland, the Netherlands, Germany, the Republic of South Africa and Russia.

"Written for students working toward a profession in policing, the text exposes students to relevant situations that they will encounter in their future policing career, and provides examples of safe procedures to follow to enhance the likelihood of successful interventions."--

This book is written by a veteran police officer for current and future police officers as well as anyone who is seeking a deeper understanding of the role of the police in our American society. Comprehensive learning outcomes include: * The ability to discuss what is meant by, and the need for, the rule of law. * Knowledge of how and why the police have developed over time and the critical need for maintaining police-community relations in a democratic society. * Discuss what is really meant by community-oriented policing and its relevancy with regard to police community relations. * Identify the common sources of conflict that the police need to understand and cope with. * Define what is meant by Emotional Intelligence and how it can be developed and enhanced. * Describe what is meant by Humanistic Policing, a concept that takes the police beyond the limits of community-oriented policing. * Identify the tactics of conflict management that can be employed by the police. * Discuss the perspectives of the African American community and what the police can do to build better relationships with people of color. Abundant instructor resources will accompany the book including specific chapter learning outcomes, key terms, questions for discussion, power point presentations, and chapter tests.

Designed for courses in Intro to Policing, Police and Society, Police Training, Social Issues in Criminal Justice, Intro to Law Enforcement, Multicultural Law Enforcement, Police Community Relations, and Special Topics in Policing. Conflict Management Skills for Law Enforcement is a team effort between an experienced police officer and a professor and writer who teaches psychology and interpersonal dynamics. This text will provide students with the basic strategies and skills of conflict management that are necessary for their chosen career in law enforcement.

Law Enforcement Interpersonal Communication and Conflict Management: The IMPACT Model provides law enforcement professionals with a comprehensive, easy-to-follow model designed specifically to improve communications with victims, witnesses, subjects, and other members of the public. Harnessing 30 years of front line law enforcement experience, author Brian D. Fitch outlines practical strategies in a six-step model, IMPACT, which asks professionals to: Identify and master emotions Master the story Promote positive behavior Achieve Rapport Control your response Take perspective When used correctly, this model will help readers communicate and connect more effectively with people in virtually any law enforcement environment.

Policing remains one of the most controversial areas of criminal justice. Recent years have seen major changes in every aspect of policing: new constructions of the police mission, new ways of delivering police services and new arrangements for police accountability. The police have had to respond to international terrorism, international organized crime, the new faces of migration and asylum, globalization and the reconstitution of societies in the post-Communist and Islamic world. This completely revised second edition argues that through these changes enduring and fundamental divisions can be traced. The book is relevant to those studying criminology, police studies, sociology, social policy and law, wherever their interests touch on the police.

Law Enforcement Interpersonal Communication and Conflict Management: The IMPACT Model provides law enforcement professionals with a comprehensive, easy-to-follow model designed specifically to improve communications with victims, witnesses, subjects, and other members of the public. Harnessing 30 years of front line law enforcement experience, author Brian D. Fitch outlines practical strategies in a six-step model, IMPACT, which asks professionals to: Identify and master emotions Master the story Promote positive behavior Achieve Rapport Control your response Take perspective When used correctly, this model will help readers communicate and connect more effectively with people in virtually any law enforcement environment.

Interactions between law enforcement officers and citizens in a democratic society inevitably involve conflict. The wise law enforcement officer understands this and approaches his or her duty with an eye toward mitigating citizen resentment while still upholding the rule of law. Police officers who understand the nature of conflict and the importance of developing great relationships are the key to improving policing. The goal of this updated volume is to explore the complex nature of the police community relationship, including: Understanding how and why the police have developed over time, the importance of the rule of law, and the critical need for maintaining police-community relations in a democratic society. Understanding the nature of community-oriented policing and its relevancy to police community relations. Identifying the common sources of conflict that the police need to understand and cope with. Understanding the limits of police authority under the law. Defining what is meant by Emotional Intelligence and how it can be developed and enhanced. Understanding a new concept called "Humanistic Policing." Identifying the tactics of conflict management that can be employed by the police. The ability to discuss the perspectives of the African American community and what the police can do to build better relationships with people of color. The ability to discuss the perspectives of the police and why behavior, not racism, drives law enforcement intervention. Patrick J. Solar is a retired police officer who began his career in Sycamore, Illinois in 1981 rising to the rank of lieutenant. He was appointed police chief in Genoa, Illinois in 2003 where he served until 2010. Solar earned a bachelor's degree from Northern Illinois University, a master's degree in Public Administration and a Doctorate in Political Philosophy while employed in policing. He is a 1997 graduate of the FBI National Academy and is currently engaged at the University of Wisconsin-Platteville as an Associate Professor of Criminal Justice.