Library Patron Privacy

Privacy is a growing concern in the United States and around the world. The spread of the Internet and the seemingly boundaryless options for collecting, saving, sharing, and comparing information trigger consumer worries. Online practices of business and government agencies may present new ways to compromise privacy, and e-commerce and technologies that make a wide range of personal information available to anyone with a Web browser only begin to hint at the possibilities for inappropriate or unwarranted intrusion into our personal lives. Engaging Privacy and Information Technology in a Digital Age presents a comprehensive and multidisciplinary examination of privacy in the information age. It explores such important concepts as how the threats to privacy evolving, how can privacy be protected and how society can balance the interests of individuals, businesses and government in ways that promote privacy reasonably and effectively? This book seeks to raise awareness of the web of connectedness among the actions one takes and the privacy policies that are enacted, and provides a variety of tools and concepts with which debates over privacy can be more fruitfully engaged. Engaging Privacy and Information Technology in a Digital Age focuses on three major components affecting notions, perceptions, and expectations of privacy: technological change, societal shifts, and circumstantial discontinuities. This book will be of special interest to anyone interested in understanding why privacy issues are often so intractable.

A Guide to Using the Anonymous Web in Libraries and Information Organizations provides practical guidance to those who are interested in integrating the anonymous web into their services. It will be particularly useful to those seeking to promote enhanced privacy for their patrons. The book begins by explaining, in simple terms, what the anonymous web is, how it works, and its benefits for users. Lund and Beckstrom also explain why they believe access to the anonymous web should be provided in library and information organizations around the world. They describe how to provide access, as well as educate library users on how to utilize the anonymous web and navigate any challenges that might arise during implementation. The authors also encourage the development of library policies that guide appropriate conduct and filter content, where appropriate, in order to deter illegal activity. A Guide to Using the Anonymous Web in Libraries and Information Organizations reminds us that libraries and other information providers have a duty to educate and support their communities, while also preserving privacy. Demonstrating that the anonymous web can help them to fulfil these obligations, this book will be essential reading for library and information professionals working around the world.

Collecting several key documents and policy statements, this supplement to the ninth edition of the Intellectual Freedom Manual traces a history of ALA’s commitment to fighting censorship. An introductory essay by Judith Krug and Candace Morgan, updated by OIF Director Barbara Jones, sketches out an overview of ALA policy on intellectual freedom. An important resource, this volume includes documents which discuss such foundational issues as The Library Bill of RightsProtecting the freedom to readALA’s Code of EthicsHow to respond to challenges and concerns about library resourcesMinors and internet activityMeeting rooms, bulletin boards, and exhibitsCopyrightPrivacy, including the retention of library usage records

Libraries, Access, and Intellectual Freedom is a comprehensive guide to the key intellectual freedom "hot buttons" and the legal issues involved. This unique book offers a practical approach to developing, promoting, and implementing intellectual freedom policies that work.

This issue provides an overview of the technology products currently available to support library outreach and marketing strategies.

A quick, easy-to-read synthesis of theory, guidelines, and evidence-based research, this book offers timely, practical guidance for library and information professionals who must navigate ethical crises in information privacy and stay on top of emerging privacy trends. Emerging technologies create new concerns about information privacy within library and information organizations, and many information professionals lack guidance on how to navigate the ethical crises that emerge when information privacy and library policy clash. What should we do when a patron leaves something behind? How do we justify filtering internet access while respecting accessibility and privacy? How do we balance new technologies that provide anonymity with the library's need to prevent the illegal use of their facilities? Library Patrons' Privacy presents clear, conversational, evidence-based guidance on how to navigate these ethical questions in information privacy. Ideas from professional organizations, government entities, scholarly publications, and personal experiences are synthesized into an approachable guide for librarians at all stages of their career. This guide, designed by three experienced LIS scholars and professionals, is a quick and enjoyable read that students and professionals of all levels of technical knowledge and skill will find useful and applicable to their libraries.

Libraries are not exempt from the financial costs of data breaches or leaks, no matter the size. Whether from a library worker unwittingly sharing a patron’s address with a perpetrator of domestic violence to leaving sensitive patron data unprotected, patrons can also pay a hefty price when libraries fail to manage patron data securely and ethically. In this guide, readers will learn concrete action steps for putting the ethical management of data into practice, following two common public and academic library cumulative case studies. The authors explore such key topics as succinct summaries of major U.S. laws and other regulations and standards governing patron data management; information security practices to protect patrons and libraries from common threats; how to navigate barriers in organizational culture when implementing data privacy measures; sources for publicly available, customizable privacy training material for library workers; the data life cycle from planning and collecting to disposal; how to conduct a data inventory; understanding the associated privacy risks of different types of library data; why the current popular model of library assessment can become a huge privacy invasion; addressing key topics while keeping your privacy policy clear and understandable to patrons; and data privacy and security provisions to look for in vendor contracts.

As more information is collected, shared, and mined, the need to understand and manage information privacy has become a necessity for information professionals. Governments across the globe have enacted information privacy laws. These laws continue to evolve and the information privacy protections that have been established differ by country. A basic understanding of privacy law, information privacy approaches, and information security controls is essential for information professionals to properly manage private/personally identifiable information (PII) in differing capacities in libraries, academic institutions, corporations, hospitals, and state and federal agencies. Understanding and knowledge of applicable privacy laws and the ability to write privacy policies and procedures for the proper handling of PII are crucial skills for librarians and other information managers. Information Privacy Fundamentals for Librarians and Information Professionals is tailored to the needs of librarians and information professionals. It introduces library and information professionals to information privacy, provides an overview of information privacy in the library and information science context, U.S. privacy laws by sector, information privacy policy, and key considerations when planning and creating a privacy program.