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The International Organization for Standardization (ISO) is the first full-length study of the largest nongovernmental, global regulatory network whose scope and influence rivals that of the UN system. Much of the interest in the successes and failures of global governance focuses around high profile organisations such as the United Nations, World Bank and World Trade Organisation. This volume is one of few books that explore both the International Organization for Standardization's (ISO) role as a facilitator of essential economic infrastructure and the implication of ISO techniques for a much wider realm of global governance. Through detailing the initial rationale behind the ISO and a systematic discussion of how this low profile organization has developed, Murphy and Yates provide a comprehensive survey of the ISO as a powerful force on the way commerce is conducted in a changing and increasingly globalized world.

The handbook is structured to guide organizations new to ISO 9001 through the process necessary to connect their current practices to the requirements of ISO 9001:2015. For organizations already certified to ISO 9001, it advises how to use your upgrade to ISO 9001:2015 as an opportunity to rebuild your QMS into a helpful asset in managing your business.

As the global marketplace imposes increasing demands on companies to minimize the environmental impact of their products, it is becoming of utmost importance that organizations integrate a sound environmental management system (EMS) into their overall business structure. Crucial to this initiative is ISO 14000, regarded as the most far-reaching series of quality management standards released to date. In the ISO 14000 Answer Book, three experts in the field explain and clarify the numerous intricacies and unique requirements of ISO 14000 by providing quick and reliable answers to commonly asked questions. Intended to organize and restructure a company's environmental systems to foster continuous improvement, ISO 14000 offers various benefits —reduced regulatory oversight, increased management efficiencies, easing of command and control requirements —to organizations that comply with its guidelines. Though compliance and subsequent certification are not mandatory, lack of certification can mean the potential loss of market share —both here and abroad —to corporations that have embraced the new management standards. Written and structured to help you understand the implications of ISO 14000 international environmental management standards on your business, this concise and user-friendly reference addresses 250 crucial questions about ISO 14000 and ISO 14001, a specific standard in the series. With clear, concise explanations, you'll find details on: Planning your environmental management system —drawing up an implementation plan, determining your company's "environmental aspects," identifying legal requirements Implementing an EMS under ISO 14001 —early considerations, the role of top manage-ment, developing an environmental policy, evaluating your EMS EMS audits —objectives, audit policy and audit privilege, auditing and the ISO 14001 certification process Standards for evaluating environmental performance —selecting indicators, collecting the necessary data, reporting and communicating your EPE information Going through the certification process —deciding when to seek certification, selecting a registrar, certifying your company's EMS Cross-referenced and packed with "capsule answers" for quick access, the ISO 14000 Answer Book has the information and guidance you need to get up to speed fast on this all-important series of environmental management standards. ". . . an excellent tool for professionals to gain insight into ISO 14000." —Susan Malette, Quality Manager, Digital Equipment Corporation. "Slowly we've learned that no one can afford to treat environmental protection as a spectator sport. This book gives top corporate managers the critical information they need to make environmental protection part of their everyday operations." —Doug Costle, Former Head, US EPA. ". . . a valuable mechanism to understand the implications of specific aspects of ISO 14001 and make informed decisions." —J. Eldon Rucker, Deputy Director, American Petroleum Institute "This book is being used by a wide variety of organizations wishing to learn more about ISO 14000 standards and their potential use worldwide." — Amy Schaffer, American Forest & Paper Association. "The ISO 14000 Answer Book is a must for environmental and business managers seeking to improve environmental performance and gain a competitive advantage." — Paul T. Robbertz; Manager; Environmental, Health, Safety and Regulatory Services; Hampshire Chemical Corporation. "Business leaders who want to improve their environmental stewardship and corporate citizenship will find the ISO 14000 Answer Book a valuable reference." — Andrew E. Lietz, President and CEO, Hadco Corporation.

Details problems found by firms trying to implement ISO 9000: bureaucracy, unwieldy controls, erroneous management systems; the means has become more important than the end.

This book is a comprehensive reference on ISO management system standards and their implementation. The impacts that ISO 9001 and ISO 14001 have had on business performance are analyzed in depth, and up-to-date perspectives are offered on the integration of these and other management standards (e.g. SA8000, ISO/TS 16949). Detailed information is provided on the signaling value of different management standards and on the new ISO standards for management systems, such as ISO 50001 and ISO 45001, relating to energy management and occupational health and safety. The role of audits in ensuring compliance with the standards and achievement of objectives is also carefully considered. The volume examines avenues for further research and emerging challenges. In offering an integrated, holistic perspective on ISO management system standards, this book will have wide appeal for academics, public decision-makers, and practitioners in the field of quality and environmental management.

Just as he did with the bestselling ISO 9001 in Plain English Cochran has written a comprehensive yet easily understandable guide to ISO 9001:2015. ISO 9001:2015 in Plain English was written so that anyone at any level of the organization can get to the heart of the standard’s requirements and how they apply to the organization quickly and simply. This straightforward book is ideal for people who are new to ISO 9001:2015, experienced ISO coordinators who want to get more out of an established system as they transition to the new standard, and for employees who just need a basic understanding of what ISO 9001:2015 is and how it applies to them. Cochran explains each of ISO 9001:2015’s sections and clauses using real-world examples and frequently asked questions.

Congratulations. Your organization is registered to ISO 9001. Guess what? You've just taken the first step in your continual improvement journey. The next step is to step up to world-class status. More than 500,000 organizations around the world have registered their quality management systems to one of the ISO 9000 series standards. How will yours be different? ISO 9004:2000 is an excellent guide to moving beyond the bare basics outlined in ISO 9001:2000.

"The book describes the design rules required to document, implement, and demonstrate quality management system effectiveness in compliance with the latest version of the ISO 9000 International Standard. This systematic and engineering approach simplifies the many complexities in maintaining compliance with ISO standards. This hands-on guide is packed with tips and insights the author has garnered from personally designing quality management systems that integrate organizational strategy with quality management. Moreover, the book helps professionals create meaningful documentation and a user-friendly, informative quality manual that together form the core of an effective and responsive quality management system."--Jacket.

"This book addresses every aspect of ISO 9000 Quality Systems Auditing. Any organization preparing for ISO certification will need to carry out Internal Audits to confirm that its Quality System has been implemented and is effective in achieving the organization's objectives. Such auditing also provides opportunities for everyone to make changes to the Quality System so that it can become more efficient." "Dr Green addresses 'evaluation' of suppliers through second party audits, but he also shows how these can be kept to an absolute minimum by the introduction of a systematic method for getting on to an Approved List." "The mystique surrounding third party audits is removed by detailed explanations of pre-audits, pre-assessments and assessments. The attributes of good auditors and important facets of good auditing are discussed. Inexperienced and experienced auditors could also benefit from studying the set of 'core questions' prepared for their use."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved