Information Technology In The Service Economy

This book represents the compilation of papers presented at the IFIP Working Group 8. 2 conference entitled “Information Technology in the Service Economy: Challenges st and Possibilities for the 21 Century. ” The conference took place at Ryerson University, Toronto, Canada, on August 10 13, 2008. Par ticipation in the conference spanned the continents from Asia to Europe with paper submissions global in focus as well. Conference submissions included complete d research papers and research in progress reports. Papers submitted to the conference went through a double blind review process in which the program co chairs, an associate editor, and reviewers provided assessments and recommendations. The editor ial efforts of the associate editors and reviewers in this process were outstanding. To foster high quality research publications in this field of study, authors of accepted pape rs were then invited to revise and resubmit their work. Through this rigorous review and revision process, 12 completed research papers and 11 research in progress reports were accepted for presentation and publica tion. Paper workshop sessions were also esta blished to provide authors of emergent work an opportunity to receive feedback fromthe IF IP 8. 2 community. Abstracts of these new projects are included in this volume. Four panels were presented at the conference to provide discussion forums for the varied aspect s of IT, service, and globalization. Panel abstracts are also included here.

Information technology has been touted as a boon for productivity, but measuring the benefits has been difficult. This volume examines what macroeconomic data do and do not show about the impact of information technology on service-sector productivity. This book assesses the ways in which different service firms have selected and implemented information technology, examining the impact of different management actions and styles on the perceived benefits of information technology in services.

This book represents the compilation of papers presented at the IFIP Working Group 8. 2 conference entitled “Information Technology in the Service Economy: Challenges st and Possibilities for the 21 Century. ” The conference took place at Ryerson University, Toronto, Canada, on August 10 13, 2008. Par ticipation in the conference spanned the continents from Asia to Europe with paper submissions global in focus as well. Conference submissions included complete d research papers and research in progress reports. Papers submitted to the conference went through a double blind review process in which the program co chairs, an associate editor, and reviewers provided assessments and recommendations. The editor ial efforts of the associate editors and reviewers in this process were outstanding. To foster high quality research publications in this field of study, authors of accepted pape rs were then invited to revise and resubmit their work. Through this rigorous review and revision process, 12 completed research papers and 11 research in progress reports were accepted for presentation and publica tion. Paper workshop sessions were also esta blished to provide authors of emergent work an opportunity to receive feedback fromthe IF IP 8. 2 community. Abstracts of these new projects are included in this volume. Four panels were presented at the conference to provide discussion forums for the varied aspect s of IT, service, and globalization. Panel abstracts are also included here.

Includes the most important issues, concepts, trends and technologies in the field of global information technology management, covering topics such as the technical platform for global IS applications, information systems projects spanning cultures, managing information technology in corporations, and global information technology systems and socioeconomic development in developing countries.

This book focuses on service economy development, particularly on how an industrial economy evolves into a service economy. The book is organized in three sections: The first theoretically answers the general question "what is the service economy?” The second explains the mechanism of the service economy’s formation and development, revealing the evolution trends and attempts to answer the question “where does the service economy come from?" The third section includes an in-depth analysis of Chinese case studies to answer the key question "how can the service economy development be promoted?" Readers will discover what the service economy is and how it relates to and differs from the industrial economy. More importantly, it will provide policy-makers with suggestions for how to promote service-economy development. ​

Seminar paper from the year 2005 in the subject American Studies - Culture and Applied Geography, grade: 1,7, Friedrich-Alexander University Erlangen-Nuremberg (Lehrstuhl für Auslandswissenschaft, Englischsprachige Kulturen), course: An Introduction to Amercian Economy, language: English, abstract: Already in 1940 the U.S. became a so called “service economy” meaning that more than half of its work force is employed in producing intangibles. By 1975 two thirds of the work force was part of the tertiary sector. The Tertiary Sector, also known as the Service Sector, has become the number one driving force of the U.S. economy during the last decades. According to recent statistics (2002) it nowadays accounts for 78% of the U.S. non-agricultural employment and 76% of the U.S. private sector Gross Domestic Product (GDP). Additionally, the U.S. is the world’s premier services exporter (17% of worldwide services trade) and importer (14% of worldwide services trade) at the same time. These figures alone necessitate a closer look. However, scientist even predict a continuous increase in the relevance of this industry for the U.S. Economy, expecting that almost 100% of additionally created jobs during the next decade will belong to the Service Sector. This development is even more impressive considering the fact that the Service Sector was a subject almost not worth mentioning in the eyes of scientists up to the 1940s. Adam Smith stated in the 18th century, that services were “unproductive of any value because they do not fix or realize themselves in any permanent subject or vendible commodity which endures after labor is passed”. Another term used for the Tertiary Sector expresses very well the attitude toward this sector: The Residuum Sector, with the residual being the “unproductive labor”. Up to that point in history the merchandise producing industry, the trade of goods – nationally and internationally – and the market’s mechanisms and their expected development in future were the sole focus of economists. The questions are which factors have lead to the impressive growth of this industry and what will the future hold for it? This seminar paper will provide a glance at some of the numerous factors, namely the specialization of labor, growth of final demand and growth of goods-producing industries, and will than focus on the development and significance of the Information and Communication Technology for the U.S. service sector. However, at the beginning the term “service” will be defined and some of its different understandings explained.

Recent years have yielded significant advances in computing and communication technologies, with profound impacts on society. Technology is transforming the way we work, play, and interact with others. From these technological capabilities, new industries, organizational forms, and business models are emerging. Technological advances can create enormous economic and other benefits, but can also lead to significant changes for workers. IT and automation can change the way work is conducted, by augmenting or replacing workers in specific tasks. This can shift the demand for some types of human labor, eliminating some jobs and creating new ones. Information Technology and the U.S. Workforce explores the interactions between technological, economic, and societal trends and identifies possible near-term developments for work. This report emphasizes the need to understand and track these trends and develop strategies to inform, prepare for, and respond to changes in the labor market. It offers evaluations of what is known, notes open questions to be addressed, and identifies promising research pathways moving forward.

Looks at how the Internet is affecting businesses, education, and government, touching on the twelve themes of the new economy and privacy issues