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The IBM Sales Center for WebSphere Commerce V6 is an application for customer service representatives to capture and manage customer orders. This IBM Redbooks publication helps you understand IBM Sales Center for WebSphere Commerce and provides you with how-to instructions to deploy the business solution, customize it, and integrate the Sales Center with other applications. This book helps you install, tailor, and configure the Sales Center development environment and production environment for creating and deploying the Sales Center customizations. In addition, this book discusses the use of IBM Tivoli Configuration Manager and IBM WebSphere Everyplace Deployment, to perform automated deployment. This book discusses how to plan and design Sales Center customizations. Examples are provided to help you through this process. The customization scenarios that include the integration of additional IBM software and original equipment manufacturer (OEM) software are described. This book provides user interface and role-based customization examples to demonstrate customization within the user interface framework and the role-based tools. This book also provides code sample that you can use to integrate IBM Lotus Sametime V7.5 into Sales Center, where live help and customer care functionality are achieved. Note: Code samples will be provided via Additional Materials after legal authorization is issued. Please note that the additional material referenced in the text is not available from IBM.

WebSphere Commerce Suite V 4.1 is the latest offering in support of e-commerce for OS/390. It is a flexible, scalable, secure application suite that makes it easy to produce functionality for net-based commerce solutions. This IBM Redbooks publication describes the architecture and features of WebSphere Commerce Suite, as well as presenting a review of the features carried forward from the predecessor product, Net.Commerce V3.1.2 for OS/390. This book helps you plan for, install, configure, and tailor WebSphere Commerce Suite for OS/390. Detailed instructions for migrating from Net.Commerce to WebSphere Commerce Suite are provided. Step-by-step examples of creating and publishing a Web-based store, creating a customized on-line auction, and designing personalized pages are also presented.

The second International Symposium on Electronic Commerce was held in Hong Kong, April 2001, in conjunction with the fourth International Workshop on the Technological Challenges of Electronic Commerce. This symposium belongs to the- commerce conference series started in 1998 in Toronto, Canada. Since then, every year, there has been an international workshop on the technological challenges of electronic commerce, and every other year, in conjunction with the workshop, an international symposium on electronic commerce is held. The following workshops have been held so far. • The first International Workshop on the Technological Challenges of Electronic Commerce was held in September 1998, in Toronto, Canada. • The second International Workshop on the Technological Challenges of Electronic Commerce was held in May 1999, in Beijing, China. • The third International Workshop on the Technological Challenges of Electronic Commerce was held in June 2000, in Waterloo, Canada • The fourth International Workshop on the Technological Challenges of Electronic Commerce was held in April 2001, in Hong Kong. The first International Symposium on Electronic Commerce was held in Beijing, China, May 1999, in conjunction with the second International Workshop on the Technological Challenges of Electronic Commerce.

This IBM Redbooks publication provides IT architects, IT specialists, and developers with the critical knowledge to design, develop, implement, deploy, and manage a WebSphere Commerce V5.5 runtime environment and store. This book includes the following: Introduction to the WebSphere Commerce runtime architecture, programming model, business and store models. Development guidelines for a e-commerce development methodology, development environment, build cycle, and globalization. ITSO B2B working example, including a business requirements analysis and solution design, and how to implement a team development environment, create and customize a store, and build, deploy, and manage a store. Deployment scenarios for implementing advanced multi-tiered runtime scenarios on Windows, Solaris, AIX and OS/400. Integration and customization with MQ, e-mail and WebSphere Commerce Analyzer. The appendixes include procedures and tips on AIX, Solaris, DB2, Oracle and WebSphere Commerce Studio implementation. Please note that the additional material referenced in the text is not available from IBM.

Migrating complex applications, such as IBM WebSphere Commerce sites, demands a lot of effort and preparation. This IBM Redbooks publication guides you through the process of migrating WebSphere Commerce Suite V5.1 applications. It presents a migration strategy, discusses the planning and migration tools that are involved, and explains the production and development environments. This book covers migration from VisualAge for Java V3.5.2 and WebSphere Commerce Studio V5.1 to WebSphere Studio Application Developer V5.1.1, which is included in WebSphere Commerce Developer V5.6, on the Microsoft Windows 2000 platform. It uses a WebSphere Commerce Suite V5.1 customer application as the starting point and a sample site for our version-to-version migration scenario. The chapters in this book reflect details about the application as it is today and how it was migrated. Plus it explains the details of the application, the runtime used, the hardware specification, and the degree of customization. Please note that the additional material referenced in the text is not available from IBM.