How Facility Management Influences Employee Behavior

Instead of the not enough space moving and excessive staffs number factor, it will bring another question: Can enough information systems equipment cause a more efficient and improved performance to the organization staffs in the workplace? I assume that the office has 100 employees and it has only ten copying machines. So it means that ten employees use one copying machine. Hence, it brings this question: Is it enough to provide only ten copying machines to average ten employees to use? It depends on other factors, e.g. whether any one of these 100 employees needs to print how many documents per day, whether the five copying machines' locations are far away to separate different locations or they are stored in one printing room in the office, whether the day has how many staffs are absent, whether the day has how many printing machine(s) is/ are broken to need to be repaired. Hence, these unpredictable external environment factors will influence whether the five copying machines number is enough to let these 100 employees to use in the office every day. Hence, facility manager ought need to spend to observe average their copying behaviors every day in order to make data record. Many employees need to use copy machines to print documents, average how many document's page number, they need to print, how much average time spending to print their documents, average how many staff absent number on the day. Even, if the all five copying machines are stored in the printing room, calculating the staffs number whether how many staffs need more than five minutes to walk to the printing room to print their documents many staffs need to spend five minute to walk to the printing room, and they have other urgent tasks to wait to finish. It is possible to influence their efficiency, due to they often need to spend more than five minutes to walk to the printing room to print documents. If there are many staffs need to often to print documents, but their printing task will have many time, e.g. 20 separate printing tasks. Then, they need to spend at least ( 20x5 ) 100 minutes to spend time to walk to the printing room to print their documents. It must influence that they should not finish the other urgent tasks on the day. If there are many staffs to spend much time to walk to the printing room in the least 20 separate printing time or more on that day. All the facility manager needs to evaluate whether all the five copy machines are stored in the printing room whether it is the best location decision or they ought need be separated to put on different office locations in their workplaces, even he/she ought need to evaluate whether it is enough copying machines number, when the office has only 5 copying machines. He/she ought need to buy more copying machines number to satisfy any one of these 100 employee individual copyiing task need.In conclusion, effective office or factory or warehouse space moving facility management will be one part task of (FM) function. If the office or factory or warehouse can have accurate equipment, machine, furniture number to avoid excessive or shortage number problem to cause employees often feel moving difficult problem in their workplace when they need to move to another location to work in office or warehouse or factory as well as whether the staff needs often spend time to wait the another employee to use the copying machine to print whose document or fax machine to deliver whose document. Then, it is not that fax or printing machines number is not enough to provide the employees to use in the office or warehouse or factory workplace.

⦁facility management benefits to service working environmentCan effective facility management improve service working environment to raise employee individual work performance? It is a concern about the quality of service to its customer question. The term" standards and goals" are often used to measure staff individual service performance whether he/she can serve to customers to let them to feel this staff's service performance or attitude is good or bad. Is the service workplace working environment facilities enough, it will influence customer service staff individual performance.For shopping center service industry case example, for this suitation, e.g. shopping center's facilities are enough or are placed to the suitable locations in order to let the shopping center's customers to feel comfortable to shopping when they enter this shopping center as well as whether the shopping center's facilities can influence the customer service staffs to serve whose shopping customers easily or difficult, due to whether the shopping center's facilities whether are adequate supplied or their locations are the best suitable positions to influence their service performance to let them to feel easier or comfortable to serve their customers in any large size shopping centers. For example, whether the lamps' lighting energy is enough to let the shoppers to feel safe to walk to visit any shops when there are many shoppers were walking to cause crowd and they feel diffuclt to walk to avoid any body contact to any one in busy time when the shopping center has no enough lights to let them to see anywhere in the shopping center's dark environment. Then it will influence customer service staffs to feel difficult to find any shopping center customers, e.g. when two shopping center customers are fighting in one location where is far away to the shopping customer service staffs and securities in the shopping center, because the shopping center is large and it has no enough light to let the customer service staffs and securities to find their frighting location to deal their fighing behavior and other shopping center's shoppers will feel very dangerous to walk their fighting location to avoid to close them. Then, it will has possible to cause death or hurt to any one of these two fighting shoppers, even other shoppers' lifes. Because the shopping center's securities and customer service staffs who need to spend much time to find their fighting location, it will delay they can bring the policemen to their fighting location when they arrive this shopping center's destination in short time in order to solve their fighting behavior to influence all shoppers' lifes in this shopping center. Hence, the shopping center whether it has enough lamps number and the lamps' light whether is enough, these lighting facilities will influence any shopping center customer service staffs and securities who can spend less time to arrive any locations to deal any urgent matters.For another suitation in shopping center, if the shopping center has no enough paying telephone service facilities to supply shoppers to phone to anyone when they feel need to phone to any in the shopping center. Then, it will lead to some shoppers decide to find where the shopping center's receiption's telephone to supply to them to phone call to anyone. If ther are ten shoppers are waiting to use the shopping center's receiption's telephone to phone call to their friend or family within one minute. Thus, it will influence the reception customer service staffs feel difficult to arrange how to distribute the only one telephone to these ten shoppers to use to phone call their friend or family when they are queuing within their one minute waiting time in the shopping center's reception.

" Facility management is responsible for coordinating all efforts related to planning, designing, and managing buildings and their systems, equipment, and furniture to enhance. The organizations abilty to compete successfully in a rapidly changing world." ( F.Becker)The author explains equipment, workplace internal space designing, furniture space putting location arrangement will have possible to influence employee individual productive performance or efficiency to be raised or reduced in the workplace. Hence, it seems that, in the value chain (FM) belongs to the activity part of the firm. To make the facilities cooperation with each office or factory or warehouse using space moving facility management. Facility space moving management must be linked strategically, tactically and operationally to other support activity to add value to the organization's office or factory or warehouse space moving management arrangement more effectively.Thus, how to arrangement space moving management issue it will have possible to influence the organization's employee individual productive performance and efficiency in whose workplace. It seems that (FM) space moving management arrangement have indirect relationship to influence the organization's employee individual performance and efficiency , due to they need often to work in the workplace, if they feel moving difficulty , or excessive equipment , furniture number is putting into the small office, factory or warehouse locations, or they feel the office or factory or warehouse has excessive ( a lot of) staffs number to work in the small space of office or factory or warehouse. Then, they can not concentrate nervous on finishing every tasks in possible. In long term, their efficiencies will be poor or inefficiencies or their performance won't be improved or causing poort performance in possible.Instead of the not enough space moving and excessive staffs number factor, it will bring another question: Can enough information systems equipment cause a more efficient and improved performance to the organization staffs in the workplace? I assume that the office has 100 employees and it has only ten copying machines. So it means that ten employees use one copying machine. Hence, it brings this question: Is it enough to provide only ten copying machines to average ten employees to use? It depends on other factors, e.g. whether any one of these 100 employees needs to print how many documents per day , whether the five copying machines' locations are far away to separate different locations or they are stored in one printing room in the office, whether the day has how many staffs are absent, whether the day has how many printing machine(s) is/ are broken to need to be repaired. Hence, these unpredictable external environment factors will influence whether the five copying machines number is enough to let these 100 employees to use in the office every day. Hence, facility manager ought need to spend to observe average their copying behaviors every day in order to make data record.

⦁facility management influences the new employeesproduction efficienciesIn psychological view ,in any organization's environments, they depend on the types of social and physical environment factors to influence employee personal behavior how to be caused. How and why does the employee select to do whose behavior? If the organization's physical and social environment is better, then it may influence its employees select to work hard. It is possible to bring productive efficient raising consequence.In fact, when one new employee enters the new organization to work, he/she needs to learn how to adapt to cooperate with the organization's old employees to work together. So, it explains how and why organization's physical and social environment can influence the new employee individual motivation of behavior to work. In regarding new employee individual behavior by new employer's culture expectations as well as new employees need to adapt of actions that are likely to productive positive outcomes and generally discard those that bring unrewarding or puniishing outcomes by new employer's treatment.However, anticipated material and organization environment co-operation outcomes between the new employee and the organization old employees' cooperation, which are not the only kind of incentives that influence the new employee behavior of the new employee actions were performed only on behalf of anticipated external rewards and punishment from the new employer. In actuality, the new employee concerns considerable self-direction in the face of the new employer's organization's old employees competing influences. However, when the new employee has adopted an intension and an action plan. When, he/she works in the new organization for a period, he/she can't simply not back and visit for the appropriate performances to appear.The new employee's new job goal will be motivated by enlisting self-evaluative engagement in activities rather than directly. By making self-evaluation conditional on matching personal new job standards, the new employee will give direction to his/her new job pursuits and create self-inventions to sustain his/her efforts for new job goal attainment. The new employee will select to do new task behavior to give him/her self-satisfaction and a sense of pride and self worth for the new job chance.Efficacy beliefs also play a key role in shaping the new employees' behavior to do their tasks by influencing the types of new organization's activities and working environments, the new employees choose to set into any factor that influences the employee's choice behavior can affect the direction of employee personal career development in the new organization. This is because the organizational working environment influences operating in the employee how to select working environments continue to work. Thus, by choosing and shaping the new organization's working environments, new employee can have a hand in what they expect.

In my this books, I will explain how any why effective facility management can influence department communication, excellent technological input, effective human resource developement training, good employee motivation strategy and effective performance measurement strategy can influence any organization's overall performance to be more effective. I shall indicate the reasons to explain why above any one of these factors have indirect relationship to influence the organization's overall performance effectiveness. Readers can earn fresh opinions to acknowledge that these any one factors can be possible to influence organization's overall performance effectiveness.

This book indicates whether organization's facility management in-house department or outsourced department can achieve to improve its office or warehouse working environment to be more comfortable to let employees to feel in order to influence their productive efficiencies to be raised or improving their service performance to bring customers' more satisfactory feeling. I write this book aims to hope any organization leaders can attempt to apply psychological methods to predict whether their in-house facility management service is enough or/and human resource management strategy and training course program strategies which both have relationship to influence their employees' productive efficiency and service performance in order to achieve aim to raise more satisfactory feeling to their customers. I believe that effective facility management can improve better workplace environment to influence employee individual productive efficiency raising as well as effective human resource training course program can improve employee individual service performance in order to achieve customers to feel more satisfactory service performance in consequence for the organization's service.

How and why effective facility management can influence organizational performance and efficiency to be raised? Has it indirect relationship to influence employee individual positive or negative emotion to work in organizations. This books will indicates some cases to explain whether facility management can influence organizational performance, instead of keeping equipment and construction facility quality function.

The relationship between facilitymanagement and consumerbehaviorHow and why shop facility management can influence consumer individual shopping behavior? If it is possible, what shop facility management factors can influence their consumption decision when they enter the shop to plan to buy anything. I shall indicate some shop case studied to explain whether how and why every shop's facility management can influence consumer individual consumption desire when any one consumer enters any shops.⦁Shop's low ceiling height location (FM) influence consumer behaviorCan the shop's ceiling height influence shoppers' shopping behavior? Can the shop's variation in ceiling height can influence how consumers process information to decide to make purchase decision in the shops, e.g. for this situation, when the consumer enters the shop, he/she feels the ceiling height is low and it has a lamp will contact his/her head in possible. So, he/she chooses to move far away from the low ceiling location in the shop. It is possible that shop's ceiling low height and the lamp locates at the ceiling low height position will influence many customers' choices to leave the low ceiling height and lamp location, then the shop's low ceiling height will have possible to influenced many customers to choose to find the another shop to buy the similar kind of products, due to the lamp locates in the low ceiling height, so this lamp and low ceiling height will be possible factor to influence any shoppers who won't choose to walk to this dangerous location in the shop. If the shop's all spaces are ceiling height and it has many lamps are located at the low ceiling height spaces. Then, it will be serious to cause many shoppers do not want to spend too much time to choose any products in the shop because they feel dangerous to walk to the any low ceiling height lamps' locations in the shop. Hence, hoe to design the different concept may be activated by the showroom ceiling if it were relatively high, as it tends to be in mall stores, versus low, as it is in most strip mall shops and outlet centers. Relatively high ceilings may bring safe shopping emotion to let any consumers to feel thoughts related to freedom, whereas lower ceilings may let consumers to feel dangerous to walk the locations in any shops. Hence it seems any shops ought not neglect whether their ceiling height is tall and the lamps ought avoid to locate in any low ceiling height locations in order to influence consumers number to be decreased.⦁Can house facility management influence consumer individual purchase intention?

⦁ facility management benefits to service working environment Can effective facility management improve service working environment to raise employee individual work performance? It is a concern about the quality of service to its customer question. The term" standards and goals" are often used to measure staff individual service performance whether he/she can serve to customers to let them to feel this staff's service performance or attitude is good or bad. Is the service workplace working environment facilities enough, it will influence customer service staff individual performance. For shopping center service industry case example, for this situtation, e.g. shopping center's facilities are enough or are placed to the suitable locations in order to let the shopping center's customers to feel comfortable to shopping when they enter this shopping center as well as whether the shopping center's facilities can influence the customer service staffs to serve whose shopping customers easily or difficult, due to whether the shopping center's facilities whether are adequate supplied or their locations are the best suitable positions to influence their service performance to let them to feel easier or comfortable to serve their customers in any large size shopping centers. For example, whether the lamps' lighting energy is enough to let the shoppers to feel safe to walk to visit any shops when there are many shoppers were walking to cause crowd and they feel difficult to walk to avoid any body contact to any one in busy time when the shopping center has no enough lights to let them to see anywhere in the shopping center's dark environment. Then it will influence customer service staffs to feel difficult to find any shopping center customers, e.g. when two shopping center customers are fighting in one location where is far away to the shopping customer service staffs and securities in the shopping center, because the shopping center is large and it has no enough light to let the customer service staffs and securities to find their frighting location to deal their fighting behavior and other shopping center's shoppers will feel very dangerous to walk their fighting location to avoid to close them. Then, it will has possible to cause death or hurt to any one of these two fighting shoppers ,even other shoppers' life. Because the shopping center's securities and customer service staffs who need to spend much time to find their fighting location, it will delay they can bring the policemen to their fighting location when they arrive this shopping center's destination in short time in order to solve their fighting behavior to influence all shoppers' life in this shopping center. Hence, the shopping center whether it has enough lamps number and the lamps' light whether is enough, these lighting facilities will influence any shopping center customer service staffs and securities who can spend less time to arrive any locations to deal any urgent matters.

ChapterOneFacility management influences airport and logistic employee performanceFacility management assists employees reducemaintenance service expenditureFacility management provides a variety of non core operations and maintenance services to support any organizations' operation. For logistic organization example, it is possible to provide effective maintenance service to warehouse in order to reduce warehouse facilities to be damaged to bring to spend to buy any new equipment facilities expenditure. So, when the logistic company's warehouse facilities can be maintenance to be the best quality. Then, they can be used these warehouses' machines facilities again. Their performance can assist workers to manufacture any products to keep the most efficiently an raising the best production performance in whole manufacturing process. Then, this logistic company's facility management department can bring to avoid purchase any new machine facilities expenditure spending. One to these warehouses' production machine facilities are kept in the best production performance environment even in long term production need.I shall indicates airport and warehouse facilities how to influence employees performances as below: (1)How can comfortable warehouse facilities influence workers' efficiencies in logistic industry ?The logistic industry's facility management department can create cost savings and efficiency of the warehouse's workplaces. It's machines facilities ( production machines) are dealt with the maintenance management of the physical assets maintenance service. FM ( facilities management) has been being applied to industrial facilities in logistic and warehouse industry long term as well as maintenance plays a significant role to ensure the full service and the warehousing system, including both building components and equipment in warehouse.