Handbook Of Veterinary Communication Skills

This is the first definitive textbook on veterinary communication, written specifically for students and veterinary professionals by a group of international experts. Communication is a core clinical skill, and is now taught as a compulsory part of most veterinary degree courses. Good communication is crucial to the veterinarian-client-patient relationship, to patient health and ultimately to the success of any veterinary business. The book covers all the key areas of communication including: the basic framework for the veterinary consultation; professional, ethical and legal aspects; communication with clients and colleagues; and coping with end-of-life and other difficult situations. It combines the most up-to-date research with a wealth of practical information, such as: Real-life case studies to help you apply your learning to real scenarios Simple step-by-step guidelines showing you how to deal with specific situations Examples of written resources you can use in practice This valuable textbook has been written and edited by a carefully chosen group of specialists, comprising veterinary communication lecturers, veterinary practitioners, training managers and counsellors.

Good communication skills provide better clinical outcomes and help avoid minor as well as major mistakes. Approximately 60-80% of negligence claims against vets are related to poor communication, with new graduates especially vulnerable. Communication skills are a growing part of the curriculum in veterinary schools, recognising how fundamental clear communication is to good practice. A Guide to Oral Communication in Veterinary Medicine covers why communication skills are important, the structure of typical communications and suggested approaches, veterinary specific communication pathways and sample scripts between vet and client. Scenarios covered include everyday communication, dealing with challenging situations, different species, different settings, and communication within the veterinary team. The aim is to instil confidence and competence, build professionalism and avoid problems. Most current teaching is based on a toolbox approach developed from the human medicine model. However, there is no set standard for teaching methodology which is why this is primarily a book for students but also includes a section for educators to provide guidance in this nascent subject. 5m Books

"Improve clinical outcomes through better communication with clients and colleagues. This handbook is the first to offer comprehensive, evidence-based communication guidance for veterinarians at all stages of learning and across all specialties. Gain a detailed understanding of what you can do at each stage of the consultation to establish effective relationships with clients to get the best possible clinical work done in a way that is satisfying for them and uplifting for you."--Amazon.com.

LEADERSHIP IN VETERINARY MEDICINE Leadership in Veterinary Medicine provides both theoretical and practical information for veterinary professionals who are contemplating leadership or currently facing day-to-day leadership challenges. This much-needed book introduces and explores key leadership concepts in the veterinary context whilst encouraging self-reflection through real-world scenarios. Each chapter outlines a particular leadership concept or issue and includes a topic summary, discussion questions, full references and further reading suggestions. This thought-provoking text: Explores the principal areas of leadership for both veterinary professionals and for those leading veterinary professionals Discusses various leadership styles, competencies, behaviours and perspectives Addresses topics such as leadership assessment, organisational dynamics, interpersonal communication, remote and virtual leadership, and collaboration skills Assists readers in developing strategy, leading change, creating effective teams and improving staff engagement Includes practical cases and examples highlighting challenges in veterinary leadership Leadership in Veterinary Medicine is a must-read for all veterinary professionals in leadership posts, for those aspiring to be leaders and for instructors in veterinary schools and veterinary nursing training organisations.

Down-to-earth and intensely practical, this book and video package provides step-by-step guidance on the essential clinical skills required by veterinary students before they face clinical situations encountered in the real world of the busy veterinary professional. This book is the go-to manual for an essential grounding in key veterinary clinical skills for all students and educators of veterinary medicine and animal husbandry.

Domestic Animal Behavior for Veterinarians and Animal Scientists, Sixth Edition is a fully updated revision of this popular, classic text offering a thorough understanding of the normal behavior of domestic animals. Provides a complete understanding of the normal behavior of domestic animals Covers dogs, cats, horses, pigs, sheep, cattle, and goats Describes all key aspects of animal behavior, with images to support the concepts Revised and updated to cover the latest thinking, with enhanced coverage of behavioral genetics, animal cognition, and learning Includes access to a companion website with review questions and answers and the figures from the book in PowerPoint

The revised Fourth Edition of The SAGE Handbook of Interpersonal Communication delivers a clear, comprehensive, and exciting overview of the field of interpersonal communication. It offers graduate students and faculty an important, state-of-the-art reference work in which well-known experts summarize theory and current research. The editors also explore key issues in the field, including personal relationships, computer-mediated communication, language, personality, skills, nonverbal communication, and communication across a person's life span. This updated handbook covers a wide range of established and emerging topics, including: Biological and Physiological Processes Qualitative and Quantitative Methods for Studying Interpersonal Communication Interpersonal Communication in Work, Family, Intercultural, and Health Contexts Supportive and Divisive Transactions Social Networks Editors Mark L. Knapp and John A. Daly have significantly contributed to the field of interpersonal communication with this important reference work—a must-have for students and scholars.

Highlights the most important topics, issues, questions, and debates affecting the field of communication in the 21st Century.

The experts reveal how to interpret and understand your cat's symptoms and what steps to take to ensure its health. This comprehensive and practical book is designed to assist cat owners in understanding their pets' bodies and health based on signs and symptoms of disease, and in determining the most common medical problems that might cause particular symptoms. Adopting the "decision chart" format from popular symptom guides for human ailments, such as the American Medical Association's Guide to Your Family's Symptoms and Take Care of Yourself, five leading veterinarians have designed a user-friendly chart system that will guide a pet owner from noting the symptom and observing the cat's behavior to understanding the associated signs of an illness, the possible conditions, and the best steps to take. Filled with more than 150 charts in an easy-to-follow two-color format and medical drawings, The Veterinarians' Guide to Your Cat's Symptoms is the indispensable reference for cat owners. It not only considers the problems of sick and injured pets, but also addresses the needs of healthy animals. It has all the information a cat owner needs: ¸ What a healthy cat should look like ¸ Flow charts to the 200 most common symptoms ¸ Behavioral issues, such as spraying and clawing ¸ Emergency first aid, including transporting an injured cat ¸ A glossary of veterinary diagnostic tests and medical terms With this unique combination of medical information and advice, plus an innovative chart system, The Veterinarians' Guide to Your Cat's Symptoms will ensure that your cat really does have nine lives.