Ghost Work

"A startling exposé of the invisible human workforce that powers the web--and how to bring it out of the shadows. Hidden beneath the surface of the internet, a new, stark reality is looming--one that cuts to the very heart of our endless debates about the impact of AI. Anthropologist Mary L. Gray and computer scientist Siddharth Suri unveil how the services we use from companies like Amazon, Google, Microsoft, and Uber can only function smoothly thanks to the judgment and experience of a vast human labor force that is kept deliberately concealed. The people who do 'ghost work' make the internet seem smart. They perform high-tech, on-demand piecework: flagging X-rated content, proofreading, transcribing audio, confirming identities, captioning video, and much more. The shameful truth is that no labor laws protect them or even acknowledge their existence. They often earn less than legal minimums for traditional work, they have no health benefits, and they can be fired at any time for any reason, or for no reason at all. An estimated 8 percent of Americans have worked in this 'ghost economy,' and that number is growing every day. In this unprecedented investigation, Gray and Suri make the case that robots will never completely eliminate 'ghost work' and the unchecked quest for artificial intelligence could spark catastrophic work conditions if not stopped in its tracks. Ultimately, they show how this essential type of work can create opportunity--rather than misery--for those who do it."--Dust jacket.

In the spirit of Nickel and Dimed, a necessary and revelatory expose of the invisible human workforce that powers the web—and that foreshadows the true future of work. Hidden beneath the surface of the web, lost in our wrong-headed debates about AI, a new menace is looming. Anthropologist Mary L. Gray and computer scientist Siddharth Suri team up to unveil how services delivered by companies like Amazon, Google, Microsoft, and Uber can only function smoothly thanks to the judgment and experience of a vast, invisible human labor force. These people doing "ghost work" make the internet seem smart. They perform high-tech piecework: flagging X-rated content, proofreading, designing engine parts, and much more. An estimated 8 percent of Americans have worked at least once in this “ghost economy,” and that number is growing. They usually earn less than legal minimums for traditional work, they have no health benefits, and they can be fired at any time for any reason, or none. There are no labor laws to govern this kind of work, and these latter-day assembly lines draw in—and all too often overwork and underpay—a surprisingly diverse range of workers: harried young mothers, professionals forced into early retirement, recent grads who can’t get a toehold on the traditional employment ladder, and minorities shut out of the jobs they want. Gray and Suri also show how ghost workers, employers, and society at large can ensure that this new kind of work creates opportunity—rather than misery—for those who do it.

"A startling exposé of the invisible human workforce that powers the web--and how to bring it out of the shadows. Hidden beneath the surface of the internet, a new, stark reality is looming--one that cuts to the very heart of our endless debates about the impact of AI. Anthropologist Mary L. Gray and computer scientist Siddharth Suri unveil how the services we use from companies like Amazon, Google, Microsoft, and Uber can only function smoothly thanks to the judgment and experience of a vast human labor force that is kept deliberately concealed. The people who do 'ghost work' make the internet seem smart. They perform high-tech, on-demand piecework: flagging X-rated content, proofreading, transcribing audio, confirming identities, captioning video, and much more. The shameful truth is that no labor laws protect them or even acknowledge their existence. They often earn less than legal minimums for traditional work, they have no health benefits, and they can be fired at any time for any reason, or for no reason at all. An estimated 8 percent of Americans have worked in this 'ghost economy,' and that number is growing every day. In this unprecedented investigation, Gray and Suri make the case that robots will never completely eliminate 'ghost work' and the unchecked quest for artificial intelligence could spark catastrophic work conditions if not stopped in its tracks. Ultimately, they show how this essential type of work can create opportunity--rather than misery--for those who do it." --Descripción del editor.

Bailey Ruth Raeburn has always been great at solving mysteries. Why should a little thing like her death change anything? In fact, being dead gives her more of an opportunity to be on top of events. Bailey Ruth is delighted that her unique position as a ghost makes it possible for her to lend a helping hand, sometimes seen and sometimes not. And if anybody needs a little help, it's Kathleen, the pastor's wife. There's a dead man on her porch, and once the body is discovered, the pastor is sure to become a suspect. Uncharitable people might call it meddling, but Bailey Ruth knows Kathleen needs her help! As a member of Heaven's Department of Good Intentions, Bailey Ruth goes back to earth to extricate Kathleen from a dire situation. If Bailey Ruth has to bend a few rules to help Kathleen save her family, Wiggins, her fussbudget supervisor, will make sure it all turns out right in the end.

“Powerful, laden with emotion, and smartly written.” —Brandon Sanderson, author of Mistborn and The Way of Kings A brilliant historical fantasy novel from acclaimed author Mary Robinette Kowal featuring the mysterious spirit corps and their heroic work in World War I. Ginger Stuyvesant, an American heiress living in London during World War I, is engaged to Captain Benjamin Harford, an intelligence officer. Ginger is a medium for the Spirit Corps, a special Spiritualist force. Each soldier heading for the front is conditioned to report to the mediums of the Spirit Corps when they die so the Corps can pass instant information about troop movements to military intelligence. Ginger and her fellow mediums contribute a great deal to the war efforts, so long as they pass the information through appropriate channels. While Ben is away at the front, Ginger discovers the presence of a traitor. Without the presence of her fiancé to validate her findings, the top brass thinks she's just imagining things. Even worse, it is clear that the Spirit Corps is now being directly targeted by the German war effort. Left to her own devices, Ginger has to find out how the Germans are targeting the Spirit Corps and stop them. This is a difficult and dangerous task for a woman of that era, but this time both the spirit and the flesh are willing... Other Books Forest of Memory Glamour in Glass Of Noble Family Shades of Milk and Honey Valour and Vanity Without a Summer At the Publisher's request, this title is being sold without Digital Rights Management Software (DRM) applied.

At the end of a winter-long journey into manhood, Little Hawk returns to find his village decimated by a white man's plague and soon, despite a fresh start, Little Hawk dies violently but his spirit remains trapped, seeing how his world changes.

A hilarious new series from Henry Winkler & Lin Oliver, authors of the bestselling HANK ZIPZER books!Billy Broccoli is new to the neighborhood, and wants cool friends and a spot on the baseball team more than anything. But the one thing he never wanted is his own personal ghost. So imagine his surprise when he ends up sharing a room with Hoover Porterhouse, a funny ghost with a whole lot of attitude.When an obnoxious school bully sets out to demolish Billy, the Hoove comes up with a plan for revenge. It’s all in the Hoove’s Rule Number Forty-Two: Stay cool. And like it or not, Billy and the Hoove have to stick together if Billy ever wants to get in style, get even, and conquer the school.

Aspiring to be the fastest sprinter on his elite middle school's track team, gifted runner Ghost finds his goal challenged by a tragic past with a violent father.

This “powerful” (BuzzFeed) award-winning debut about love, grief, and family welcomes you into its pages and invites you to linger, staying with you long after you’ve closed its covers. “Quietly moving . . . connected by a kind of dream logic . . . deeply felt . . . There is joy and tenderness in . . . Fung’s elegant storytelling.”—The New York Times Book Review How do you grieve, if your family doesn’t talk about feelings? This is the question the unnamed protagonist of GhostForest considers after her father dies. One of the many Hong Kong “astronaut” fathers, he stays there to work, while the rest of the family immigrated to Canada before the 1997 Handover, when the British returned sovereignty over Hong Kong to China. As she revisits memories of her father through the years, she struggles with unresolved questions and misunderstandings. Turning to her mother and grandmother for answers, she discovers her own life refracted brightly in theirs. Buoyant and heartbreaking, Ghost Forest is a slim novel that envelops the reader in joy and sorrow. Fung writes with a poetic and haunting voice, layering detail and abstraction, weaving memory and oral history to paint a moving portrait of a Chinese-Canadian astronaut family. “Ghost Forest is the tender/funny book we can all appreciate after a hellish year.”—Literary Hub

“A riveting tale told through personal accounts and sketches along the way—ultimately, a story of success against great odds. I enjoyed it enormously.” —Tom Brokaw The first book to tell the full story of how a traveling road show of artists wielding imagination, paint, and bravado saved thousands of American lives—now updated with new material. In the summer of 1944, a handpicked group of young GIs—artists, designers, architects, and sound engineers, including such future luminaries as Bill Blass, Ellsworth Kelly, Arthur Singer, Victor Dowd, Art Kane, and Jack Masey—landed in France to conduct a secret mission. From Normandy to the Rhine, the 1,100 men of the 23rd Headquarters Special Troops, known as the Ghost Army, conjured up phony convoys, phantom divisions, and make-believe headquarters to fool the enemy about the strength and location of American units. Every move they made was top secret, and their story was hushed up for decades after the war's end. Hundreds of color and black-and-white photographs, along with maps, official memos, and letters, accompany Rick Beyer and Elizabeth Sayles’s meticulous research and interviews with many of the soldiers, weaving a compelling narrative of how an unlikely team carried out amazing battlefield deceptions that saved thousands of American lives and helped open the way for the final drive to Germany. The stunning art created between missions also offers a glimpse of life behind the lines during World War II. This updated edition includes: A new afterword by co-author Rick Beyer Never-before-seen additional images The successful campaign to have the unit awarded a Congressional Gold Medal History and WWII enthusiasts will find The Ghost Army of World War II an essential addition to their library.