Free Refills

If you feel empty and your faith has run dry, don't panic ... you're not alone. Some of the greatest heroes of the Bible had the same experience. They saw their faith dwindle to almost nothing. THey found themselves questionaing beliefs that once seemed unshakable. The great news is that God gives free refills. The same Jesus who spoke with the sinful woman at the well, restored by walking on the water, calmed his disciples' fears during a storm, demonstrated love by washing dirty feet, and forgave one caught in adultery is ready to meet you today. And when you bring your cup nack to him, he's more than able to tip it off.

Free Refills is the harrowing tale of a Harvard-trained medical doctor run horribly amok through his addiction to prescription medication, and his recovery. Dr. Peter Grinspoon seemed to be a total success: a Harvard-educated M.D. with a thriving practice; married with two great kids and a gorgeous wife; a pillar of his community. But lurking beneath the thin veneer of having it all was an addict fueled on a daily boatload of prescription meds. When the police finally came calling--after a tip from a sharp-eyed pharmacist--Grinspoon's house of cards came tumbling down fast. His professional ego turned out to be an impediment to getting clean as he cycled through recovery to relapse, his reputation, family life, and lifestyle in ruins. What finally moves him to recover and reclaim life--including working with other physicians who themselves are addicts--makes for inspiring reading.

The hectic, sad, ever so funny, you have to be kidding me life of a waiter and the day-to-day life of survival in the restaurant industry. Learn how to eat free and truly understand what the wait staff is thinking as they approach your table. Wait staff are a lot like first responders. We have to be at the tables no matter what is happening in our lives or even on the planet due to, as I like to call it, the Youre kidding me, right? factor. Even in the midst of a global cataclysm, I do not even bother calling work to see if I need to go in today, as I know the answer is always going to be yes. It can be raining bricks and fireballs, deadly hoards of the living dead can be running the streets, killing at will. A nuclear holocaust of biblical proportions can be imminently poised to strike my city, and still I need to show up, uniform and all. Why, you ask me? Because some wicked stupid idiot and his family will show at the tables up to eat.

"I want to love my neighbor, but I don't know how." Most of us feel guilty about Christ's command to love our neighbor, but let's be honest--we don't even know most of the people living around us. How can we love people we don't even know? Besides, doesn't it count as "loving our neighbor" when we send money to missionaries and put out yard signs for our church? Are we supposed to just knock on our neighbors' doors and tell them about Jesus? "They'll think I'm weird." How to Love Your Neighbor Without Being Weird helps you overcome fears about getting to know your neighbors and sharing your faith. You'll learn simple, practical ways to get to know your neighbors, using your God-given personality. As you venture out of the comfort of your living room and into the lives of your neighbors, you'll form authentic friendships, create a safer community, and find fulfillment in obeying Christ's #2 command. Loving your neighbor isn't a random command; it's God's perfect plan. "A very timely book for a very isolated culture. Amy Lively offers practical help and guidance in the neglected practice of hospitality."--Dr. Dennis Rainey, president, FamilyLife "This ministry is changing lives. Amy has followed God's leading into an untapped area of people that need Jesus. What a simple idea of reaching out to your neighborhood--the area that God placed you in for His purposes. Amy's ideas and excellent resources have offered a no-excuse zone for this ministry. The Lord said, 'Love me and love your neighbor.' He chose Amy to show us the way. Thank you for this amazing resource!"--Chrissy Dunham, director of women's ministry at Prestonwood Baptist Church, Plano, Texas "Amy knows God has given each of us a corner of the world to share the love of Jesus and the hope found in His Word. Her book equips women, spiritually and practically, to answer this call and open their hearts and homes to friends and neighbors."--Wendy Blight, Proverbs 31 Ministries speaker and author "Amy's brilliant approach to engaging our neighbors is natural, fun, and life-changing! She provides every single thing you will need, including courage. This book and practice is a must for everyone desiring to honor and obey the Lord."--Debbie Stuart, church and leadership development director, Women of Faith " Amy gives us the keys to really connect with those who live around us--not with an agenda, but with a heart toward real relationships. A must-read for anyone who believes that 'Love thy neighbor' really starts at your front door."--Kathi Lipp, coauthor of The Cure for the Perfect Life and author of The Husband Project "With hundreds of friends on social media, why are we so lonely? In her amazing book, Amy Lively identifies the heart-need for deep connection that's not being met through a screen and offers a simple solution: Actually meet the people who live near you. Amy's openness to share her successes and failures at reaching out will inspire you to try it yourself.'"--Glynnis Whitwer, author of Everyday Confetti; executive director of communications, Proverbs 31 Ministries "Amy shows us, step-by-step, how to conquer our fears, connect with our neighbors, and have fun too! Highly recommend!"--Cindy Bultema, speaker, Bible teacher, and author of Red Hot Faith "What does 'love your neighbor as yourself' really mean? In this book, Amy Lively will give you the tips, tools, and techniques you need to love your neighbor in your own unique way."--Jennifer Rothschild, author of Lessons I Learned in the Dark; founder of Fresh Grounded Faith events and womensministry.net

In this insightful new text, Cristina Ziliani and Marco Ieva trace the evolution of thinking and practice in loyalty management. From trading stamps to Amazon Prime and Alibaba 88 Membership, they present a fresh take on the tools, strategies and skills that underpin its key significance in marketing today. Loyalty management is increasingly identified with the design and management of a quality customer experience on the journey across the many touchpoints that connect the customer with the brand. Evaluating the research on best practice and offering concrete examples from industry, the authors argue that existing schemes and systems are not just things of the past but should be the optimal starting point for companies needing to foster customer loyalty in an omnichannel world. Drawing on 20 years of experience in research, consulting and teaching, the authors have compiled a unique research-based practice-oriented text. It will guide marketers, business leaders and students through the changes in marketing thought and practice on loyalty management as well as offering practical guidance on the skills and capabilities that companies need if they want to be successful at delivering essential loyalty-driving customer experiences.

It's murder most viral in this debut mystery by Olivia Blacke. Bayou transplant Odessa Dean has a lot to learn about life in Brooklyn. So far she's scored a rent free apartment in one of the nicest neighborhoods around by cat-sitting, and has a new job working at Untapped Books & Café. Hand-selling books and craft beers is easy for Odessa, but making new friends and learning how to ride the subway? Well, that might take her a little extra time. But things turn more sour than an IPA when the death of a fellow waitress goes viral, caught on camera in the background of a couple's flash-mob proposal video. Nothing about Bethany's death feels right to Odessa--neither her sudden departure mid-shift nor the clues that only Odessa seems to catch. As an up-and-coming YouTube star, Bethany had more than one viewer waiting for her to fall from grace. Determined to prove there's a killer on the loose, Odessa takes matters into her own hands. But can she pin down Bethany's killer before they take Odessa offline for good?

Why does no one blink when they are charged three dollars for a cup of coffee? Why do grown men sleep on the street overnight to buy video game systems? How do Dollar Stores cheerfully charge a dollar for a 25 cent pack of gum? What are the pitfalls of Brand Name Loyalty? And how do you get an entire car-full of pudding for free? "Stand-up economist" Sam Pocker delves into these hard-hitting questions -- and the result is a fascinating, wry, and amusing account of consumers' non-sensical habits and the stores that prey upon them. With a dash of vitriol and a dose of sarcasm, Pocker exposes the sheer inanity of marketing schemes, the plague of rude cashiers, and shows how the "little guy" can rise up and beat the system by outsmarting the stores with their overly-complicated rules for rebates. Retail Anarchy is a satirical look at the self-imposed consumer coma that America has fallen into -- and Sam Pocker's mission is to wake readers up!