Ethnography And The Corporate Encounter

Businesses and other organizations are increasingly hiring anthropologists and other ethnographically-oriented social scientists as employees, consultants, and advisors. The nature of such work, as described in this volume, raises crucial questions about potential implications to disciplines of critical inquiry such as anthropology. In addressing these issues, the contributors explore how researchers encounter and engage sites of organizational practice in such roles as suppliers of consumer-insight for product design or marketing, or as advisors on work design or business and organizational strategies. The volume contributes to the emerging canon of corporate ethnography, appealing to practitioners who wish to advance their understanding of the practice of corporate ethnography and providing rich material to those interested in new applications of ethnographic work and the ongoing rethinking of the nature of ethnographic praxis.

"How are notions of 'home' made and negotiated by ethnographers? And how does the researcher relate to forms of home encountered during fieldwork? Rather than searching for an abstract, philosophical understanding of home, this collection asks how home gains its meaning and significance through ongoing efforts to create, sustain or remake a sense of home. The volume explores how researchers and informants alike are always involved in the process of making and unmaking home, and challenges readers to reimagine ethnographic practice in terms of active, morally complex process of home-making. Contributions reach across the globe and across social contexts, and the book includes chapters on council housing and middle-class apartment buildings, homelessness and migration, problems with accessing the field as well as limiting it, physical as well as sentimental notions of home, and objects as well as inter-human social relations. Home draws attention to processes of sociality that normally remain analytically invisible, and contributes to a growing and rich field of study on the anthropology of home."--

Ethnography as Risky Business: Field Research in Violent and Sensitive Contexts offers a hands-on, critical appraisal of how to approach ethnographic fieldwork on socio-political conflict and collective violence, focusing on the global south. The volume’s contributions are all based on extensive firsthand qualitative social science research conducted in sensitive--and often hazardous--field settings. The contributors reflect on real-life methodological problems as well as the ethical and personal challenges such as the protection of participants, research data and the ‘ethnographic self’. In particular, the authors highlight how ‘risky ethnography’ requires careful maneuvering before, during, and after fieldwork on the basis of a ‘situated’ ethics, yet also point to the rewards of such an endeavor. If these methodological, ethical and personal risks are managed adequately, the yields in terms of generating a deep understanding of, and critical engagement with, conflict and violence may be substantial.

The global operations of the East India Companies were profoundly shaped by European perceptions of foreign lands. Providing a cultural perspective absent from existing economic and institutional histories, Ethnography and Encounter is the first book to systematically explore how Company agents’ understandings of and attitudes towards Asian peoples and societies informed institutional approaches to trade, diplomacy, and colonial governance. Its fine-grained comparisons of Dutch and English activities in seventeenth-century South Asia show how corporate ethnography was produced, how it underpinned given modes of conduct, and how it illuminates connections across space and time. Ethnography and Encounter identifies deep commonalities between Dutch and English discourses and practices, their indebtedness to pan-European ethnographic traditions, and their centrality to wider histories of European expansion.

In this innovative volume, twelve leading scholars from corporate research labs and independent consultancies tackle the most fundamental and contentious issues in corporate ethnography. Organized in pairs of chapters in which two experts consider different sides of an important topic, these provocative encounters go beyond stale rehearsals of method and theory to explore the entanglements that practitioners wrestle with on a daily basis. The discussions are situated within the broader universe of ethnographic method and theory, as well as grounded in the practical realities of using ethnography to solve problems in the business world. The book represents important advances in the field and is ideal for students and scholars as well as for corporate practitioners and decision makers.

What exactly is a crowd? How do crowds differ from other large gatherings of people? And how do they transform emotions, politics, or faith? In Crowds, contributors draw on their experiences and expertise to reflect on their encounters with crowds. Each chapter examines a particular crowd or conception of crowdedness to provide an analysis of how, when, where—and with whom—crowds form in different contexts, as well as their purpose and the practical effect the experience has on both the participants and their environment. The wide selection of case studies ranges from the crowds that form every year during the Hajj, to New Year celebrations in China, commuters on the Delhi metro, public prayer in Nigeria, online mobs in Bangladesh, and the crowds that have emerged during protest movements in Thailand and Syria. Crowds makes a key contribution to establishing an anthropological theory of crowds and will be an essential read for both students and researchers.

Focusing on the unacknowledged, personal and often unconscious dimension, Sex explores the intersection between sex and ethnography. Anthropological writing tends to focus on the influence of status markers such as position, gender, ethnicity, and age on fieldwork. By contrast, far less attention has been paid to how sex, sexuality, eroticism, desire, attraction, and rejection affect ethnographic research. In the book, anthropologists reflect on their own encounters with sex during fieldwork, revealing how attraction and desire influence the choice of fieldwork subjects, field sites and friendships. They also examine the resulting impact on fieldwork findings and the generation of knowledge. Based on fieldwork in Germany, Denmark, Greece, the USA, Brazil, South Africa, Singapore, Turkey, Israel, Morocco, and India, the contributors go beyond the common heterosexuality/homosexuality divide to address topics which include celibacy, polyamory and sadomasochism. This long overdue text provides perspectives from a new generation of anthropologists and brings the debate into the 21st century. Examining challenging and controversial issues in contemporary fieldwork, this is essential reading for students in anthropology, gender and sexuality studies, sociology, research methods, and ethics courses.

In a global and rapidly changing commercial environment, businesses increasingly use collaborative ethnographic research to understand what motivates their employees and what their customers value. In this volume, anthropologists, marketing professionals, computer scientists and others examine issues, challenges, and successes of ethnographic cooperation in the corporate world. The book argues that constant shifts in the global marketplace require increasing multidisciplinary and multicultural teamwork in consumer research and organizational culture; addresses the need of corporate ethnographers to be adept at reading and translating the social constructions of knowledge and power, in order to contribute to the team process of engaging research participants, clients and stakeholders; reveals the essentially dynamic process of collaborative ethnography; shows how multifunctional teams design and carry out research, communicate findings and implications for organizational objectives, and craft strategies to achieve those objectives to increase the vibrancy of economies, markets and employment rates worldwide.

'Ethnography for Market Research' provides a comprehensive step-by-step guide for planning and executing consumer studies that lead to innovations in products, services, and communications.

The Cultural Experience has helped generations of undergraduates discover the excitement of ethnographic research through participation in relatively familiar cultures in North American society. Grounded in the interviewing-based ethnographic technique known as ethnosemantics, the latest edition continues to treat ethnography as a discovery process. Students are taught how to set up an ethnographic field study, choose a microculture, and find and approach an informant, as well as how to ask ethnographic questions, record data, and organize and analyze what they have learned. Detailed instruction on how to write an ethnography is also provided. The guidelines are followed by ten short but substantive, well-written student ethnographies on such microcultures as exotic dancing, firefighting, pest extermination, and the work of midwives and police detectives. The Second Edition of this popular classroom volume includes boxed inserts that offer suggestions to aid in the research process, material on how to use observation and narratives with the ethnosemantic approach, an emphasis on how to find cultural themes and adaptive challenges by analyzing ethnographic field data, and extensive strategies for writing the final ethnographic paper. It also presents a comprehensive treatment of ethical responsibilities as well as a discussion of the significance of ethnographic research and its applications in the workplace.