Ending Nurse To Nurse Hostility Second Edition

An update to the first and most respected book for new and experienced nurses challenged to provide high-quality care in a hostile and unsupportive environment. Find out why this book is a best seller and how it's helped thousands of nurses navigate a changing healthcare system According to the Health and Human Services Nursing Study (2010), 47.8% of former nurses cited reasons related to horizontal hostility as their reason for leaving the profession. Revised to reflect current research on horizontal hostility in the nursing field (also known as lateral violence), Ending Nurse-to- Nurse Hostility, Second Edition, provides staff nurses and their managers with techniques to create a workplace that promotes team relationships and career development while preventing burnout. Ending Nurse-to-Nurse Hostility provides staff nurses and their managers with the knowledge they need to: Identify verbal abuse, bullying, and other detrimental behaviors Develop responses to defuse or head off such behaviors Create positive alternatives to hostility These skills support the success of the individual nurse, the unit, and patient care quality at a time when healthcare systems are publicly ranked on patient experience and outcomes.

This book addresses the real needs of nurses in the rapidly changing post--Affordable Care Act healthcare world, providing empirical research and tested techniques for creating a workplace that promotes team relationships and career development while preventing burnout.

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Outside of nursing, most people believe bullies are native only to playgrounds and high school locker rooms. Unfortunately, bullies also frequent hospital units, ambulatory care centers, clinics, and even emergency departments. Their targets? Their own colleagues and peers. Most practitioners know that the old adage “nurses eat their young” is alive and well in the 21st century. This conflict saps energy, destroys teamwork, and hinders motivation. Worst of all, it can decrease the quality of patient care. This fully updated new edition, What to Do When Nurses Hurt Nurses, tackles topics ranging from social media and crucial communications to resiliency and stress management. It provides tools to help nurses create safer, more respectful workplaces and combat the ongoing cycle of bullying. Cheryl Dellasega, author of the groundbreaking Surviving Ophelia, explores relational aggression and the nature of nurseon- nurse violence while establishing an action plan for the future.

Overcoming horizontal hostility: What you need to know to improve the workplace for yourself and your fellow nurses For decades, horizontal hostility has been known to play a pivotal role in increasing nursing attrition rates. Team-Building Handbook: Improving Nurse-to-Nurse Relationships offers healthcare organizations a proactive approach to creating a healthy workplace for nursing staff. This small guide provides the core tools they need to build strong teams and avoid the unnecessary expense of finding, hiring, and training new nurses to replace burned-out staff. Compact and practical, this handbook can be used as part of healthcare orientation and precepting programs, as well as for in- services and self-study. From Team-Building Handbook: Improving Nurse-to-Nurse Relationships, nurses will gain the skills they need to build cohesive teams and combat negativity if it arises in the workplace. Features: - Skills to identify and respond to verbal abuse, bullying, and other detrimental behaviors that undermine the individual nurse, the unit, and even the quality of patient care - Techniques to improve the patient care environment, leading to improved nurse retention and hospital rankings - An authoritative yet approachable and respectful writing style - Insightful real-world reflections from individual nurses who have experienced all forms of horizontal hostility, presented in their own voices - Straightforward, applied approach that conveys an immediate understanding of horizontal hostilityStraightforward, applied approach that conveys an immediate understanding of horizontal hostility Team-Building Handbook: Improving Nurse-to-Nurse Relationships is designed to be used as part of nursing professional development in the orientation process or in ongoing in-service to: - Build an awareness of the impact of horizontal hostility on staff and patient care - Identify verbal abuse, bullying, and other detrimental behaviors - Develop response

Written by best-selling author Kathleen Bartholomew, RN, MN, Speak Your Truth gives nurses tools for improving their communication and relationships with physicians.

This work depicts the evolution of the wounded healer phenomenon and its impace on the practice of nursing. It explores how healing has been defined in the past, and emphasizes the changing focus necessary to meet the relevant health care needs of an increasingly wounded society in the 21st century.

If you're a nurse, or want to become one, you already know how incredibly fulfilling the profession can be. With skill and compassion, nurses save lives. There's nothing more gratifying than helping someone who trusts and depends on you to make it through a difficult time. Nursing can also be stressful - but that stress can be ameliorated by working in a great team, or exacerbated by passive-aggressiveness communication or hurt feelings. Keeping our patients safe and providing the most optimal outcomes depends entirely on our relationships with each other. Nurses who learn this material will be as confident in their communication skills as they are in their clinical skills per the AACN standards. The world needs nurse leaders who are bold, valiant, audacious and courageous. In "The Dauntless Nurse: Communication Confidence Builder" you'll learn to pro-actively address and eliminate the trivial and unnecessary frustrations that distract and undermine your confidence. You'll learn how to professionally respond to a multitude of human gestures: how to join a new group, communicate professionally, and become a master in constructively handling conflict and confrontation. Filled with tools and tips on how to communicate assertively and understand workplace culture, this book gives nurses the knowledge and skills needed to confidently address experiences and behaviors that leave them feeling undermined or uncertain. Understanding why these behaviors occur diminishes their effect. Knowing how to respond hard-wires your muscle memory. And reading scenarios of how other nurses have effectively handled similar situations builds the confidence that is characteristic of a Dauntless Nurse - you!

Pamphlet is a succinct statement of the ethical obligations and duties of individuals who enter the nursing profession, the profession's nonnegotiable ethical standard, and an expression of nursing's own understanding of its commitment to society. Provides a framework for nurses to use in ethical analysis and decision-making.