Difficult

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

A much-needed perspective on how to mother difficult adult children while balancing one’s own needs. Difficult brings to life the conflicts that arise for mothers who are confronted with the unexpected, burdensome, and even catastrophic dependencies of their adult children associated with mental illness, substance use, or chronic unemployment. Through real stories of mothers and their challenging adult children, this book offers relatable, provocative, and, at times, shocking illustrations of the excruciating maternal dilemma: Which takes precedence—the needs of the mother or of the distressed adult child? With guidance for finding social support, staying safe, engaging in self-care, and helping the adult child, Difficult is a compassionate resource for those living in a family situation which too many keep secret and allows readers to see that they are not alone.

Provides managers techniques such as intervention and arbitration to maintain a productive working environment despite problem employees, and discusses ways employees can effectively communicate with difficult bosses and co-workers.

​What is a bumbershoot? Or a moonbow? And what does it mean when someone absquatulates...? Find out all this and more in The Dictionary of Difficult Words. Test your knowledge with more than 400 words to amaze, confuse, and inspire budding wordsmiths (and adults). All of the words featured in this book are difficult to spell, hard to say, and their meanings are obscure to most children (and most adults)! Written with simple, easy-to-understand definitions by lexicographer Jane Solomon, this dictionary celebrates the beauty of the English language for family trivia time spent around the printed page.

“A novelistic mosaic that simultaneously reads like a thriller and like a strange, dreamlike excursion into the subconscious.” —The New York Times Years ago, when House of Leaves was first being passed around, it was nothing more than a badly bundled heap of paper, parts of which would occasionally surface on the Internet. No one could have anticipated the small but devoted following this terrifying story would soon command. Starting with an odd assortment of marginalized youth -- musicians, tattoo artists, programmers, strippers, environmentalists, and adrenaline junkies -- the book eventually made its way into the hands of older generations, who not only found themselves in those strangely arranged pages but also discovered a way back into the lives of their estranged children. Now this astonishing novel is made available in book form, complete with the original colored words, vertical footnotes, and second and third appendices. The story remains unchanged, focusing on a young family that moves into a small home on Ash Tree Lane where they discover something is terribly wrong: their house is bigger on the inside than it is on the outside. Of course, neither Pulitzer Prize-winning photojournalist Will Navidson nor his companion Karen Green was prepared to face the consequences of that impossibility, until the day their two little children wandered off and their voices eerily began to return another story -- of creature darkness, of an ever-growing abyss behind a closet door, and of that unholy growl which soon enough would tear through their walls and consume all their dreams.

A school day can be so overwhelming: so many people, so many noises, so many things to remember. Grown-ups say it’ll get easier with time, but even saying hello is incredibly hard. Thank goodness for comforts like math, for anything that can relax a restless mind. Maybe this time a few words will come out at last… An empathetic look at anxiety and overstimulation, It’s So Difficult follows a child throughout the challenging routines of a single day. Even the smallest step forward can be an enormous triumph.

The New York Times–bestselling author of Bad Feminist shares a collection of stories about hardscrabble lives, passionate loves and vexed human connection. The women in these stories live lives of privilege and of poverty, are in marriages both loving and haunted by past crimes or emotional blackmail. A pair of sisters, grown now, have been inseparable ever since they were abducted together as children, and must negotiate the elder sister’s marriage. A woman married to a twin pretends not to realize when her husband and his brother impersonate each other. A stripper putting herself through college fends off the advances of an overzealous customer. A black engineer moves to Upper Michigan for a job and faces the malign curiosity of her colleagues and the difficulty of leaving her past behind. From a girls’ fight club to a wealthy subdivision in Florida where neighbors conform, compete, and spy on each other, Roxanne Gay delivers a wry, beautiful, haunting vision of modern America with her “signature wry wit and piercing psychological depth” (Harper’s Bazaar).

Is academic writing, particularly in the disciplines of literary theory and cultural studies, needlessly obscure? The claim has been widely circulated in the media and subject to passionate debate, but it has not been the subject of serious discussion. Just Being Difficult? provides learned and thoughtful analyses of the claim, of those it targets, and of the entire question of how critical writing relates to its intended publics and to audiences beyond them. In this book, a range of distinguished scholars, including some who have been charged with willful obscurity, argue for the interest and importance of some of the procedures that critics have preferred to charge with obscurity rather than confront in another way. The debate on difficult writing hovers on the edges of all academic writing that seeks to play a role in the public arena. This collection is a much-needed contribution to the discussion.

Help marginal employees take positive steps to improve their performance and behavior! Managing difficult employees is one of the most challenging aspects of a school leader’s job. Written by experienced administrators, this resource provides specific strategies to identify, work with, and evaluate employees who have marginal, deficient, or negative behaviors. This book includes: Sample dialogues for conducting difficult conversations Templates for putting concerns into writing and developing improvement plans Information about legal issues and ways to protect yourself Methods for working with teachers, secretaries and assistants, paraprofessionals, and custodial staff Steps to take when termination becomes necessary

Save your organization by building the skills to deal with difficult people We all have to work with people we can't stand to be around. Our challenge is to find creative ways to handle these difficult people. In the fable Make Difficult People Disappear, the skills and strategic plan needed to change your mindset are told through a clear, concise story. By first understanding the four main personality types in the workplace, Commander, Organizer, Relater, and Entertainer, readers can then devise effective strategies for diffusing unproductive and damaging behavior. This book serves to change the mindset and behavior of people who deal with difficulty on a regular basis. Wofford describes how through understanding our behavior differences and natural reactions to stress, that utilizing a plan based on these differences the difficulty simply seems to disappear Advises everyone from frustrated executives to entrepreneurs tired of dealing with difficult people who suck the life out of their organizations Complete with a step-by-step action plan, Make Difficult People Disappear serves to replenish your confidence and build skills in leading those who until now you didn't know how to manage and felt there was no choice but to continue to deal with or ignore.