Designing Human Machine Cooperation Systems

This book, on the ergonomics of human−machine systems, is aimed at engineers specializing in informatics, automation, production or robotics, who are faced with a significant dilemma during the conception of human−machine systems. On the one hand, the human operator guarantees the reliability of the system and has been known to salvage numerous critical situations through an ability to reason in unplanned, imprecise and uncertain situations; on the other hand, the human operator can be unpredictable and create disturbances in the automated system. The first part of the book is dedicated to the methods of human-centered design, from three different points of view, the various chapters focusing on models developed by human engineers and functional models to explain human behavior in their environment, models of cognitive psychology and models in the domain of automobile driving. Part 2 develops the methods of evaluation of the human−machine systems, looking at the evaluation of the activity of the human operator at work and human error analysis methods. Finally, Part 3 is dedicated to human−machine cooperation, where the authors show that a cooperative agent comprises a know-how and a so-called know-how-to-cooperate and show the way to design and evaluate that cooperation in real industrial contexts.

The Handbook of Human-Machine Interaction features 20 original chapters and a conclusion focusing on human-machine interaction (HMI) from analysis, design and evaluation perspectives. It offers a comprehensive range of principles, methods, techniques and tools to provide the reader with a clear knowledge of the current academic and industry practice and debate that define the field. The text considers physical, cognitive, social and emotional aspects and is illustrated by key application domains such as aerospace, automotive, medicine and defence. Above all, this volume is designed as a research guide that will both inform readers on the basics of human-machine interaction from academic and industrial perspectives and also provide a view ahead at the means through which human-centered designers, including engineers and human factors specialists, will attempt to design and develop human-machine systems.

There is now a serious discussion taking place about the moment at which human beings will be surpassed and replaced by the machine. On the one hand we are designing machines which embed more and more human intelligence, but at the same time we are in danger of becoming more and more like machines. In these circumstances, we all need to consider: • What can we do? • What should we do? • What are the alternatives of doing it? This book is about the human-centred alternative of designing systems and technologies. This alternative is rooted in the European tradition of human-centredness which emphasises the symbiosis of human capabilities and machine capacity. The human-centred tra dition celebrates the diversity of human skill and ingenuity and provides an alternative to the 'mechanistic' paradigm of 'one best way', the 'sameness of science' and the 'dream of the exact language'. This alternative vision has its origin in the founding European human-centred movements of the 1970s. These include the British movement of Socially Useful Technology, the Scandinavian move ment of Democratic Participation, and the German movement of Humanisation of Work and Technology. The present volume brings together various strands of human-centred systems philosophy which span the conceptual richness and cultural diversity of the human-centred movements. The core ideas of human-centredness include human-machine symbiosis, the tacit dimension of knowl edge, the system as a tool rather than a machine, dialogue, partici pation, social shaping and usability.

Handbook of Human-Machine Systems Insightful and cutting-edge discussions of recent developments in human-machine systems In Handbook of Human-Machine Systems, a team of distinguished researchers delivers a comprehensive exploration of human-machine systems (HMS) research and development from a variety of illuminating perspectives. The book offers a big picture look at state-of-the-art research and technology in the area of HMS. Contributing authors cover Brain-Machine Interfaces and Systems, including assistive technologies like devices used to improve locomotion. They also discuss advances in the scientific and engineering foundations of Collaborative Intelligent Systems and Applications. Companion technology, which combines trans-disciplinary research in fields like computer science, AI, and cognitive science, is explored alongside the applications of human cognition in intelligent and artificially intelligent system designs, human factors engineering, and various aspects of interactive and wearable computers and systems. The book also includes: A thorough introduction to human-machine systems via the use of emblematic use cases, as well as discussions of potential future research challenges Comprehensive explorations of hybrid technologies, which focus on transversal aspects of human-machine systems Practical discussions of human-machine cooperation principles and methods for the design and evaluation of a brain-computer interface Perfect for academic and technical researchers with an interest in HMS, Handbook of Human-Machine Systems will also earn a place in the libraries of technical professionals practicing in areas including computer science, artificial intelligence, cognitive science, engineering, psychology, and neurobiology.

AI is radically transforming business. Are you ready? Look around you. Artificial intelligence is no longer just a futuristic notion. It's here right now--in software that senses what we need, supply chains that "think" in real time, and robots that respond to changes in their environment. Twenty-first-century pioneer companies are already using AI to innovate and grow fast. The bottom line is this: Businesses that understand how to harness AI can surge ahead. Those that neglect it will fall behind. Which side are you on? In Human + Machine, Accenture leaders Paul R. Daugherty and H. James (Jim) Wilson show that the essence of the AI paradigm shift is the transformation of all business processes within an organization--whether related to breakthrough innovation, everyday customer service, or personal productivity habits. As humans and smart machines collaborate ever more closely, work processes become more fluid and adaptive, enabling companies to change them on the fly--or to completely reimagine them. AI is changing all the rules of how companies operate. Based on the authors' experience and research with 1,500 organizations, the book reveals how companies are using the new rules of AI to leap ahead on innovation and profitability, as well as what you can do to achieve similar results. It describes six entirely new types of hybrid human + machine roles that every company must develop, and it includes a "leader’s guide" with the five crucial principles required to become an AI-fueled business. Human + Machine provides the missing and much-needed management playbook for success in our new age of AI. BOOK PROCEEDS FOR THE AI GENERATION The authors' goal in publishing Human + Machine is to help executives, workers, students and others navigate the changes that AI is making to business and the economy. They believe AI will bring innovations that truly improve the way the world works and lives. However, AI will cause disruption, and many people will need education, training and support to prepare for the newly created jobs. To support this need, the authors are donating the royalties received from the sale of this book to fund education and retraining programs focused on developing fusion skills for the age of artificial intelligence.

"The Digest Version of A Decadal Survey of the Social and Behavioral Sciences: A Research Agenda for Advancing Intelligence Analysis summarizes the most important ideas from the full report for the Intelligence Community to consider in the coming decade. This volume provides an overview of the primary opportunities that research in the social and behavioral sciences offers for strengthening national security, specifically the work of the intelligence analyst, and the conclusions and recommendations of the Committee on a Decadal Survey of Social and Behavioral Sciences for Applications to National Survey. This digest version is a succinct roadmap to the critical contribution researchers from these fields make to national security"--Publisher's description

...This book explores AI ethics, surveys system thinking, and offers actionable tactics for aligning with engineering and product teams in the tech realm. Its engaging narrative provides a roadmap for iterative "designing in loops" product development in today’s AI-driven industry. — John Maeda, Author of How To Speak Machine Forget to design a solution once and for all - with Machine Learning, it simply doesn’t work! Since learning is inherently dynamic, designers must harness feedback loops to create solutions that adapt to changing environments and data. Discover how to work backward from humans, partner with ML field experts, build effective feedback loop mechanisms and design data-aware interactions. With Machine Learning, designers are crucial in keeping humans and society at the center. The book guides the reader in understanding the challenges and peculiarities of designing these systems. It provides methods and tools to apply a human-centered approach to problem-framing and solving. 'Human-Machine learning’ is a design paradigm that enables humans and machines to learn and adapt. Shifting our perspective from a growth to an adaptive mindset, the book presents the Human-Machine Learning paradigm as a way to tackle complex problems and drive positive change systemically. Six things you will find in this book: 1. The role of feedback in shaping human and machine learning 2. The role of designers in working backward from human needs in ML projects 3. How to design with and for data 4. How to design feedback loops at three levels of interactions: individual, organizational, and societal 5. A systemic perspective on designing with ML with a humanity-centered approach 6. How to design for Human-Machine Continual Learning

Publisher description

Technology advances are making tech more . . . human. This changes everything you thought you knew about innovation and strategy. In their groundbreaking book, Human + Machine, Accenture technology leaders Paul R. Daugherty and H. James Wilson showed how leading organizations use the power of human-machine collaboration to transform their processes and their bottom lines. Now, as new AI powered technologies like the metaverse, natural language processing, and digital twins begin to rapidly impact both life and work, those companies and other pioneers across industries are tipping the balance even more strikingly toward the human side with technology-led strategy that is reshaping the very nature of innovation. In Radically Human, Daugherty and Wilson show this profound shift, fast-forwarded by the pandemic, toward more human—and more humane—technology. Artificial intelligence is becoming less artificial and more intelligent. Instead of data-hungry approaches to AI, innovators are pursuing data-efficient approaches that enable machines to learn as humans do. Instead of replacing workers with machines, they're unleashing human expertise to create human-centered AI. In place of lumbering legacy IT systems, they're building cloud-first IT architectures able to continuously adapt to a world of billions of connected devices. And they're pursuing strategies that will take their place alongside classic, winning business formulas like disruptive innovation. These against-the-grain approaches to the basic building blocks of business—Intelligence, Data, Expertise, Architecture, and Strategy (IDEAS)—are transforming competition. Industrial giants and startups alike are drawing on this radically human IDEAS framework to create new business models, optimize post-pandemic approaches to work and talent, rebuild trust with their stakeholders, and show the way toward a sustainable future. With compelling insights and fresh examples from a variety of industries, Radically Human will forever change the way you think about, practice, and win with innovation.

From the founding director of the MIT Center for Collective Intelligence comes a fascinating look at the remarkable capacity for intelligence exhibited by groups of people and computers working together. If you're like most people, you probably believe that humans are the most intelligent animals on our planet. But there's another kind of entity that can be far smarter: groups of people. In this groundbreaking book, Thomas Malone, the founding director of the MIT Center for Collective Intelligence, shows how groups of people working together in superminds -- like hierarchies, markets, democracies, and communities -- have been responsible for almost all human achievements in business, government, science, and beyond. And these collectively intelligent human groups are about to get much smarter. Using dozens of striking examples and case studies, Malone shows how computers can help create more intelligent superminds simply by connecting humans to one another in a variety of rich, new ways. And although it will probably happen more gradually than many people expect, artificially intelligent computers will amplify the power of these superminds by doing increasingly complex kinds of thinking. Together, these changes will have far-reaching implications for everything from the way we buy groceries and plan business strategies to how we respond to climate change, and even for democracy itself. By understanding how these collectively intelligent groups work, we can learn how to harness their genius to achieve our human goals. Drawing on cutting-edge science and insights from a remarkable range of disciplines, Superminds articulates a bold -- and utterly fascinating -- picture of the future that will change the ways you work and live, both with other people and with computers.