Deploying And Customizing Ibm Sales Center For Websphere Commerce

The IBM Sales Center for WebSphere Commerce V6 is an application for customer service representatives to capture and manage customer orders. This IBM Redbooks publication helps you understand IBM Sales Center for WebSphere Commerce and provides you with how-to instructions to deploy the business solution, customize it, and integrate the Sales Center with other applications. This book helps you install, tailor, and configure the Sales Center development environment and production environment for creating and deploying the Sales Center customizations. In addition, this book discusses the use of IBM Tivoli Configuration Manager and IBM WebSphere Everyplace Deployment, to perform automated deployment. This book discusses how to plan and design Sales Center customizations. Examples are provided to help you through this process. The customization scenarios that include the integration of additional IBM software and original equipment manufacturer (OEM) software are described. This book provides user interface and role-based customization examples to demonstrate customization within the user interface framework and the role-based tools. This book also provides code sample that you can use to integrate IBM Lotus Sametime V7.5 into Sales Center, where live help and customer care functionality are achieved. Note: Code samples will be provided via Additional Materials after legal authorization is issued. Please note that the additional material referenced in the text is not available from IBM.

This IBM Redbooks publication provides IT architects, IT specialists, and developers with the critical knowledge to design, develop, implement, deploy, and manage a WebSphere Commerce V5.5 runtime environment and store. This book includes the following: Introduction to the WebSphere Commerce runtime architecture, programming model, business and store models. Development guidelines for a e-commerce development methodology, development environment, build cycle, and globalization. ITSO B2B working example, including a business requirements analysis and solution design, and how to implement a team development environment, create and customize a store, and build, deploy, and manage a store. Deployment scenarios for implementing advanced multi-tiered runtime scenarios on Windows, Solaris, AIX and OS/400. Integration and customization with MQ, e-mail and WebSphere Commerce Analyzer. The appendixes include procedures and tips on AIX, Solaris, DB2, Oracle and WebSphere Commerce Studio implementation. Please note that the additional material referenced in the text is not available from IBM.

Maximize on the power of WebSphere Portal to build and deployportals If you use, develop, manage, or administer WebSphere applications,you are probably already building or managing Web portals-or wellon your way to doing so. With this comprehensive book, you'lldiscover how these portals bring together important functions suchas integration, presentation, organization, andcustomizations-functions needed in every complex applicationenvironment. The unparalleled author team of experts offers youin-depth insight on mastering the complex aspects of WebSpherePortal, walking you through every facet from installing todeployment. Mastering IBM WebSphere Portal focuses on not only the portal as aserver, but also how it interacts with components such as LDAPservers, enterprise applications, mobile devices, and even otherportals. The authors begin with an introduction to the WebSphereproduct family and then explore such topics as: * Installing and customizing the portal, as well as migratingexisting environments to version 5 * Defining portlets, pages, and user interface properties * Applying personalization, collaboration, search, and document andcontent management within WebSphere Portal v. 5 * Using high availability, security and single sign-on, identitymanagement, Web services, and enterprise applications * Setting up a portal in a high-availability environment andintegrating external applications into WebSphere Portal The companion Web site, www.wiley.com/compbooks/ben-natan, presentsall the code in the book as well as links to vendors and sources ofinformation pertaining to WebSphere Portal.

This IBM® Redbooks® publication positions WebSphere® Commerce Version 7 in today's marketplace and discusses its enhanced features enabling business users to achieve their vision for precision marketing. This book helps you to tailor and configure the Marketing tool in IBM Management Center for WebSphere Commerce to create and manage various promotion campaigns as needed by your business. This book provides several business scenarios which can be implemented through simple customizations. Each scenario addresses a unique requirement which can be mapped with similar business scenarios. This book has been developed for an experienced WebSphere Commerce design and developers audience.

A digital experience is a personalized experience that provides employees, customers, business partners, and citizens with a single point of interaction with people, content, and applications anywhere, anytime, and from any device. The IBM® Digital Experience is a platform that is used to build powerful contextual websites. The strengths of the platform include the ability to mix applications and web content into a coherent user experience. Developers can build upon a prescriptive standard to build reusable building bricks, which can be used by line-of-business (LOB) users in a flexible way. LOB users can assemble pages from these building bricks and from rich web content. The page creation is performed inline by easy drag-and-drop operations without requiring sophisticated IT skills. This IBM Redbooks® publication describes how a team can build a website starting from a new installation of Digital Experience. The book provides examples of the basic tasks that are needed to get started with building a proof-of-concept (PoC) website example. The resulting example website illustrates the value and key capabilities of the Digital Experience suite, featuring IBM WebSphere® Portal and IBM Web Content Management. The target audiences for this book include the following groups: Decision makers and solution architects considering Digital Experience as a platform for their internal or external facing website. Developers who are tasked to implement a PoC and must be enabled to start quickly and efficiently, which includes the integration of existing back-end systems. A wide range of IBM services and sales professionals who are involved in selling IBM software and designing client solutions that include Digital Experience.

This IBM® Redbooks® publication brings together subject matter experts with experience using the leading IBM customer interaction platform for cross-channel and online commerce, IBM WebSphere® Commerce, with the powerful IBM Sterling Order Management, which coordinates order fulfillment from all channels and across the extended enterprise. An integrated solution was built in the lab that illustrates how these products can be integrated to benefit IBM customers. This publication focuses on the integration of the IBM high-volume commerce solution designed to address enterprise commerce needs by delivering a rich, robust multi-channel customer experience, with Sterling Order Management, designed to enable supplier collaboration with management and order fulfillment process optimization. By integrating WebSphere Commerce and Sterling Order Management with out-of-the-box components, we prove that customers are provided an end-to-end solution to address a complete opportunity for a fulfillment life cycle that is cost effective and easy to implement. This publication targets a technical audience for the documentation of the integration approach by explaining the solution architecture and the implementation details. However, this publication also contains introductory chapters that contain executive summary material and provides well-documented scenarios with use cases for business analysts whose domain would be these systems.