Customer Service From The Inside Out Made Easy

Make your business a hot spot Most towns have one--a legendary local business that consistently attracts people from miles around. It's the place that the locals proudly bring visiting relatives and friends to, the place that's always jumping with turbocharged workers and lines of delighted customers, even while nearby competitors are struggling just to stay in business. It's a "flashpoint" business: one where employee and customer excitement catch fire and fuel each other. Want to turn your business into a flashpoint business? This book will teach you exactly how to ignite the spark. Motivate employees to go the extra mile for customers Encourage employees to brainstorm and implement their own innovative customer service ideas Make positive customer feedback a powerful antidote to employee apathy Use "time-release motivators" to sustain the excitement Follow this book's simple yet powerful formula to create a more customer-focused culture--and gain the competitive upper hand.

An introduction to one of the most powerful psychological techniques available today and how you can use it to make positive changes in your life. In this book, leading life coach, therapist, presenter and bestselling author Ali Campbell explains how all our behaviour is a product of our state of mind. He presents techniques for making small changes on the inside that will make huge differences on the outside, because when you change your mind, you can change your life. Learn how to: - Change your emotional state quickly and easily - Overcome fears, phobias and frustrations - Transform even lifelong habits quickly - Communicate easily and effectively - Heal emotional pain from your past - Reset your internal programming to change your future This book was previously published under the title NLP (Hay House Basics series).

“Alan Cohen brings to life ancient wisdom for a new era deeply in need of enlightenment. Fresh insights, practical, easy entry, and immense delight!” — Chungliang Al Huang, president-director, Living Tao Foundation, and co-author with Alan Watts of Tao: The Watercourse Way May you live during interesting times: so goes an ancient Chinese blessing—or some say curse. That wish has come true for us. Now what? In this radically illuminating book, Alan Cohen delves into one of the world’s most venerated wisdom texts for answers and brings the lofty and enigmatic concepts of the Tao Te Ching down to earth in fresh, easy-to-grasp language with practical, personal examples we can use to uplift our daily lives. Most other interpretations of the Tao march through the stanzas one by one. Here Alan Cohen calls forth the ancient verses around themes that are central to our modern lives —from love to work to the lessons we learn from pain. Then he brings each message to life in short vignettes where he imagines himself a student of Lao Tse and interacts with the master directly and intimately. He invites you to join the ancient sage and the contemporary seeker as they wend their way through the challenges and triumphs of the same journey you’re taking yourself.

Change Your Strategy Change Your Results! This isn’t your average business motivational book. It’s different. Jim Mathis, The Reinvention Strategist doesn’t soft step around the issues here. “You are either down or you are different. You are either a loser, or a leader,” he says. You won’t find a load of motivational platitudes that lift you higher. You won’t find cute sayings that make you feel warm and fuzzy. What you will find is successful systems and processes to reinvent yourself in challenging economic times. Methods many others are implementing right now as you read this! Reinvention Made Easy is your personal and professional guide to knowing how to play the game…and win! You will find stories of people and corporations that went “all in” and won the entire pot. You will recognize pitfalls to bypass, and see the mistakes made by others - and how to avoid them. In the end you will know what strategies work for you and which don’t. You will be different. Do you need this book? If you aren’t aware of your responses to any of the questions raised in Reinvention Made Easy, you do.? Is there a “dinosaur” in your room?? Can building community at work save your organization?? Are you punishing your customers for doing business with you? What are the 7 “Sweatin’ Questions” you need to ask your executive board? Why don’t people buy what you think you sell? Do you see yourself as a loser, or a leader in the new economy? The simple truths in this book can and will make you better. You may not agree with all of them, but you can’t put it down without thinking about what you read inside. You can influence more people by what you learn from these pages than you could have ever imagined. You will see that reinvention is easy. Deciding to start it is the real test. Are you ready to be different?

Bible Understanding Made Easy is a series of books used to inspire and teach the Word of God to sincere souls that are trying to draw closer to God. This volume is dedicated to building understanding of the Old Testament portion of the Holy Bible. Many of the worlds prominent religions are based on the teachings of the Old Testament including Judaism, Christianity, and Islam. In fact, Christian students of the Bible will have a hard time understanding the teachings of Jesus and His apostles without a firm foundational understanding of the Old Testament. The method of teaching used in this book was purposely kept as simple as possible so that beginning students of the Bible can be inspired and build a rich foundation of understanding the Bible that will last a lifetime! The main themes of each chapter, and many times, entire books of the Bible are presented to help one understand particular verses that may confuse sincere students of the Bible. Lastly, as an added bonus, there are many life application style mini-lessons that Christians of today can use to help build faith, encourage, and inspire sincere folks to maintain a personal relationship with Jesus Christ. For ordering within the United States of America and outside of the United States of America please call (toll-free in the U.S.) 1-888-795-4274 or Email XLibris at [email protected]. The easiest way would be to add the book to your shopping cart above and order online as another alternative. Normally, you may pay using your nations own currency (i.e. the U.S. dollar, the British pound, Euro, etc.). Please call or Email XLibris Corporation for currency exchange rates. Please also explore the next in this series called Bible Understanding Made Easy, Volume 2: Matthews Gospel available now! {click here to be taken to volume 2}

I am thrilled to introduce my comprehensive guide, “Screenwriting Made Easy: A Step-by-Step Guide to Writing Your First Screenplay”. With my extensive experience in script coverage, analyzing over 388 scripts for filmmakers and film students, and my contribution as a ghostwriter for numerous short and feature films, I am certain that this book will prove to be an invaluable resource for aspiring screenwriters. In this book, I provide a detailed explanation of the screenwriting process, breaking it down into specific points and delving deeper into each step. This approach is part of my pedagogical method in accelerated learning practices in educational systems, designed to facilitate fast and effective learning. If you ever find yourself feeling overwhelmed or frustrated, I encourage you to take a break, relax, and return to the book when you are ready to continue reading. As an experienced screenwriter, I offer practical advice and detailed instruction to help readers gain the skills and confidence needed to write a successful screenplay and navigate the complex entertainment industry. I understand that the world of screenwriting can be daunting, but I believe that with the right tools and insights, anyone can craft compelling stories that capture the attention of audiences and industry professionals alike. Throughout the book, I share my tried and true strategies to help aspiring screenwriters get their foot in the door and provide examples of screenwriting across various genres. I firmly believe that screenplay writing doesn’t have to be complicated, and I offer strategies for making your screenplay viable for production. Whether you’re a first-time screenwriter or looking to refine your skills, my book is an invaluable resource for anyone interested in pursuing a career in screenwriting. I invite you to explore the world of screenwriting and to use this book as your guide on your journey towards success.

In the final volume of Asia Inside Out, a stellar interdisciplinary team of scholars shows the ways that itinerant groups criss-crossing the continent have transformed their culture and surroundings. Going beyond time and place, which animated the first two books, this third one looks at human beings on the move.

Feed Me! I’m Yours is one of the all-time best-selling baby and toddler food cookbooks and can be found in millions of kitchens around the world. It contains more than 200 child-tested recipes and is a must-have book for all new parents. This free "taste", will help you get started making baby food for your new baby! Feed Me! I’m Yours is one of the all-time best-selling baby and toddler food cookbooks and can be found in millions of kitchens around the world. It contains more than 200 child-tested recipes and is a must-have book for all new parents. This cookbook will help you: blend fresh baby food in minutes; store homemade baby food so it's ready when you need it; make nutritious finger foods for babies and toddlers; discover recipes for teething biscuits your children will love; and provide variety and balance at mealtime with Vicki Lansky's child-tested ideas for breakfast, lunch, dinner, and snack time. Vicki Lansky has revised her classic cookbook to provide information on infant feeding, foods likely to cause allergic reactions, poison prevention, feeding an ill child, and more. Much more than a mere recipe book, this resource helps parents keep mealtime safe, healthy, delicious, and tantrum-free.

This vintage book is a complete guide to sailing, with chapters on cooking and housekeeping at sea. Written in simple language and profusely illustrated, this volume will be of considerable utility to modern readers wishing to learn how to sail, and would make for a fantastic addition to collections of allied literature. Contents Include: “On Setting Sail”, “Sailing with Notes on Balance”, “Lugs”, “Strong Winds and Reefing”, “Rules of the Road”, “Mooring, Stowing, Awnings, Down Mast”, “About Knots”, “On Ship keeping”, “The Kitchen”, “Sailing Dictionary”, etc. Many old books such as this are becoming increasingly scarce and expensive. It is with this in mind that we are republishing “Sailing Made Easy and Comfort in Small Craft” now in an affordable, high-quality edition complete with a specially commissioned new introduction on sailing.

Dive into the intricate world of neuroscience with "The Brain Made Easy," a captivating and accessible guide designed to unravel the mysteries of the human brain. This groundbreaking book transforms the complex subject of brain science into an engaging narrative, filled with relatable examples, vivid analogies, and a language that speaks directly to the curiosity of every reader. From the first spark of thought to the depths of consciousness, this book is your key to understanding the most complex organ in the human body. Chapter Highlights: The Alphabet of the Brain: Start your exploration by understanding the basic building blocks of brain anatomy and function, much like learning the alphabet—simple, foundational, and crucial for everything that follows. Wiring the Thoughts: The Neural Network: Dive into the complex network of neurons that wire your thoughts, emotions, and memories, revealing how these connections form the backbone of your identity and actions. The Powerhouse: Understanding the Brain's Energy Use: Discover how the brain, as a relentless consumer of energy, powers its operations through metabolic miracles that fuel every thought. Emotions: The Colors of the Brain: Delve into the vibrant world of emotions and how they color your perceptions and experiences, exploring the neuroscience behind joy, sadness, fear, and love. The Symphony of the Senses: Experience the world through the brain's interpretation of sensory information and learn how sight, sound, taste, touch, and smell are woven together to create the tapestry of your reality. The Memory Tapestry: Navigate the corridors of memory where past experiences are interwoven into the fabric of your being, and understand the processes behind storing, recalling, and sometimes altering our memories. Decoding the Language of the Brain: Unravel the complex language of brain signals and responses, clarifying how our thoughts and ideas are formed and expressed. The Future of Brain Exploration: Look ahead to the exciting future of brain research and anticipate the breakthroughs on the horizon in the quest to decode the mind's mysteries. "The Brain Made Easy" is an expedition into the essence of human experience, written with warmth and wit. It renders the science of the brain both accessible and profoundly interesting. Whether you're a curious newcomer or a seasoned enthusiast, this book will illuminate the wonders of the brain in ways you've never seen before. Embark on this journey to not only uncover the marvels of neuroscience but to gain a deeper appreciation for the extraordinary organ that influences your thoughts, dreams, and essence. Welcome to your brain, made easy.