Crisis Ahead

Silver Award Winner in Advertising/Marketing​-Axiom Business Book Awards 2021 How many splashy scandals and crisis situations have befallen companies and public figures in the past week alone? How did the organizations and people at the center of those crises manage the situation? Did they survive with their reputations intact or are they facing an ongoing public nightmare that keeps building on itself in the era of social media? This new book from veteran public relations expert Edward Segal is based on the following premise: it's not a matter of IF a scandal or crisis will hit, it's WHEN. How a company deals with it will have lasting impact on their reputation, profits, and more. But for most organizations, when a crisis hits, they're caught off guard and ill-prepared. While essential, crisis plans are worthless unless properly executed, as the stories and examples featured throughout Crisis Ahead attest. Edward Segal's vivid and memorable accounts underscore the benefits of practicing and updating crisis plans at least once a year. The book also provides a template for creating a customizable crisis management plan. Crisis Ahead is for CEOs, senior staff, corporate communication professionals, HR and legal teams, boards of directors, and front-line employees who need to know what to do in the moment: what levers to pull and what moves to make in real time when faced with a crisis, scandal, or disaster. This book is written with the need for speed in mind. It's concise and practical with a light touch and occasional humor to help people on the front lines prepare for, survive, and bounce back from a crisis. It includes dozens of anecdotes, stories, and lessons about how companies, organizations, and individuals - ranging from Amazon, Apple, and the European Union, to Disney, Starbucks, and entrepreneur Elon Musk - have prepared for, created, managed, and communicated about crisis situations.

The New York Times bestseller "Blinder's book deserves its likely place near the top of reading lists about the crisis. It is the best comprehensive history of the episode... A riveting tale." - Financial Times One of our wisest and most clear-eyed economic thinkers offers a masterful narrative of the crisis and its lessons. Many fine books on the financial crisis were first drafts of history—books written to fill the need for immediate understanding. Alan S. Blinder, esteemed Princeton professor, Wall Street Journal columnist, and former vice chairman of the Federal Reserve Board, held off, taking the time to understand the crisis and to think his way through to a truly comprehensive and coherent narrative of how the worst economic crisis in postwar American history happened, what the government did to fight it, and what we can do from here—mired as we still are in its wreckage. With bracing clarity, Blinder shows us how the U.S. financial system, which had grown far too complex for its own good—and too unregulated for the public good—experienced a perfect storm beginning in 2007. Things started unraveling when the much-chronicled housing bubble burst, but the ensuing implosion of what Blinder calls the “bond bubble” was larger and more devastating. Some people think of the financial industry as a sideshow with little relevance to the real economy—where the jobs, factories, and shops are. But finance is more like the circulatory system of the economic body: if the blood stops flowing, the body goes into cardiac arrest. When America’s financial structure crumbled, the damage proved to be not only deep, but wide. It took the crisis for the world to discover, to its horror, just how truly interconnected—and fragile—the global financial system is. Some observers argue that large global forces were the major culprits of the crisis. Blinder disagrees, arguing that the problem started in the U.S. and was pushed abroad, as complex, opaque, and overrated investment products were exported to a hungry world, which was nearly poisoned by them. The second part of the story explains how American and international government intervention kept us from a total meltdown. Many of the U.S. government’s actions, particularly the Fed’s, were previously unimaginable. And to an amazing—and certainly misunderstood—extent, they worked. The worst did not happen. Blinder offers clear-eyed answers to the questions still before us, even if some of the choices ahead are as divisive as they are unavoidable. After the Music Stopped is an essential history that we cannot afford to forget, because one thing history teaches is that it will happen again.

Highlights the interactions between institutions and policy choices, as well as the importance of historical constraints on Britain's relative economic decline.

An inspiring business book that shows leaders and businesspeople how to turn adversity into innovation, productivity, and profitability When he was just twenty-six years old, Sam Cawthorn's life changed forever. A terrible car accident cost him his arm, left him in a coma, and put him in a wheelchair for the rest of his life—or so he thought. Today, Sam is one of the most successful motivational and inspirational speakers around, addressing some 100,000 people around the world each year, from some of the world’s biggest companies. Sam’s recovery was more than just a bounce back to where he had been before the accident. Instead, he used his accident as a launching pad to bounce forward to reach even greater heights than before. Now, Sam uses his own story to share the secrets of both personal and corporate turnarounds, how to use adversity as a springboard to greater heights not just for individuals, but also for companies and teams. Sam speaks to bankers, salespeople, leaders, corporate executives, government workers, students, and anyone else who faces challenges and setbacks every day. In Bounce Forward, Sam shares the tools, strategies, and psychology that anyone can use to overcome any obstacle. If Sam can bounce forward from the accident that nearly took his life, there's almost nothing that you can't overcome. An inspiring and motivational guide to overcoming challenges in life and in business Ideal for corporate leaders and employees, business managers, and anyone else who needs to motivate themselves or their teams Packed with the tools, strategies, and secret formulas it takes to turn adversity into success No matter what kind of challenge you face—in the office, at home, or even in your own heart—Bounce Forward gives you the insight you need to climb higher than ever before, in business or in life.

Communicating the Climate Crisis puts communication at the center of the change we need, providing concrete strategies that help break the inertia that blocks social and cultural transformation. Reimagining “earth” not just as the ground we walk upon but as the atmosphere we breathe—Eairth—this book examines our consumption-based identities in fossil fuel culture and the necessity of structural change to address the climate crisis. Strategies for overcoming obstacles start with facing the emotional challenges and mental health tolls of the crisis that lead to climate silence. Breaking that silence through personal climate conversations elevates the importance of the problem, finds common ground, and eases “climate anxiety.” Climate justice and faith-based worldviews help articulate our moral responsibility to take drastic action to protect all humans and the living world. This book tells a new story of hope through action—not as isolated, “guilty” consumers but as social actors who engage hearts, hands, and minds to envision and create a desired future.

The 50th anniversary of the Disaster Research Center of the University of Delaware provoked a discussion of the field’s background, its accomplishments, and its future directions. Participants representing many disciplines brought new methods to bear on perennial problems relevant to effective disaster management and policy formation. However, new concerns were raised, stemming from the fact that we live today in a globally unfolding environmental crisis every bit as pressing and worrisome as that of the 1960s when the Disaster Research center was founded. This volume brings together ideas of participants from that workshop as well as other contributors. Topics include: the history and evolution of disaster research, innovations in disaster management, disaster policy, and ethical considerations of disaster research. Readers interested in science and technology, public policy, community action, and the evolution of the social sciences will find much of interest in this collection.

Crisis communication is high stakes work. For communications managers and PR professionals, it's likely to be the most stressful time of their working life. Crisis Communication Strategies is a must-have handbook which covers the whole span of the crisis from preparing and laying the groundwork before it occurs, during the incident, and the aftermath, including the move to recovery. It guides readers through each phase, providing details of what to consider, what should be done, and tips and checklists for improved responses. Crisis Communication Strategies equips readers to deal with any kind of crisis - whether caused by internal error, customer action, natural disasters, terrorism or political upheaval. Supported by case studies and examples from responses to events including the 2011 Norway terror attacks, the 2018 British Airways data breach, the 2017 Pepsi advert and the 2005 Hurricane Katrina New Orleans floods, the book explores the role of leadership in a crisis and developing a crisis communication response that has people at the heart of it. Crisis Communication Strategies is the essential guide for PR and communication professionals to protecting your company and building true, long-term resilience.

Modern organizational crises are complex, diverse, and frequent. Ineffective crisis management can result in catastrophic loss. Crisis Management: Resilience and Change introduces students to best practices for preventing, containing, and learning from crises in our global, media-driven society. While covering the strengths of existing works on crisis management, such as systems, leadership, communication, and stakeholder perspective, this innovative new text goes beyond to include global, ethical, change, and emotional aspects of crisis communication. Using her proven transformative crisis management framework, Sarah Kovoor-Misra illustrates how organizations of all sizes can be adaptable, proactive, resilient, and ethical in the face of calamity.

A jargon-free guide to how investment funds operate and have broken free of the financial crises to grow and prosper In One Step Ahead, Timothy Spangler – author of the award-winning Forbes.com blog “Law of the Market” – provides a compelling account of how flexible and entrepreneurial investment firms can prosper in a volatile and rapidly changing financial world. From the Occupy Movement to the purchase of well-known household brands by private equity firms, Spangler investigates how the structures of alternative investment funds enable them to adapt and react nimbly and effectively to today’s shifting economic and financial landscape. Unpicking the debates and putting disputes in context, Spangler answers the difficult questions: Are new regulations sufficient to prevent another global financial crash? Have regulators got to grips with the institutional failings that allowed Bernie Madoff to fleece investors? Instead of a hedge fund problem or even a private equity problem do we simply have a public pension plan problem? One Step Ahead is the essential, jargon-free guide to understanding how private equity and hedge funds drive financial markets and how they have become vital wealth creation vehicles for both private and public investors in the global economy.