Consulting Services Operations Manual

The second edition of the Consulting Services Manual provides detailed guidance to borrowers, World Bank staff, and consultants on the application of mandatory provisions of the Consultant Guidelines, the Standard Request for Proposal (SRFP), and other policies, and provides advice on the application of professional best practices on non-mandatory aspects of working with the World Bank.

CD-ROM contains: Electronic version of text.

This book describes, through a comprehensive approach that unites theory and practice, consulting principles for all those wishing to expand their abilities to initiate and implement organizational change. It lays the groundwork for the perceptive handling of each assignment through the integration of knowledge, experience, and instinct. It thoroughly examines the major aspects of a consulting assignment, along with the required practical skills and techniques. Explanatory graphics and case studies based on real-world examples abound to ensure that ideas can become roadmaps to developing important consulting tools.

Contents: Foreward; Introduction; Part I: Planning (6 chapters); Part II: Implementation (9 chapters); Index. This is the comprehensive guide to starting, building and running a successful consulting practice. Based on the author's popular Harvard consulting course. Covers all practical aspects of consulting practices.

Delivers the essential practical skills needed to consult and make sharp, well prepared interactions in a wide range of business situations This comprehensive handbook covers the fundamental skills and attitudes required by successful consultants from novice to practitioner level, irrespective of their specialist area. It untangles the key variables present in any consulting service and introduces practical ways to improve their effectiveness based upon the author's experience of helping consulting organisations to develop and excel in the marketplace. The book explores consulting ‘from the ground up' steering away from theory and focusing instead on practical application, providing a solid platform upon which to build further domain-specific competence. The Consultant's Handbook provides: An understanding of the key variables that can be addressed in order to improve one's own consulting performance A set of simple practices that can be implemented with immediate benefit to the reader Practical insight into day-to-day real life consulting interactions Confidence to implement the new ideas and approaches