Built To Serve

Most people wake up and drive to a job that they hate. Think about your five closest friends. Are they happy? Do they live their lives with purpose? Do you? We put on a fake front for what we want people to see and think about us, but the reality is most people aren’t happy. We’re lost. We settle. We aren’t happy with where we are. You can’t be happy if you don’t know your purpose. It’s not possible. You want more but you don’t even know where to start. You know there is more out there. You see others having success and you want it, too; there is nothing wrong with that. You just need help finding your purpose so you can find the success you see all around you. You can be productive, crush your goals, pretend that all the things that you’ve acquired actually mean something…but at the end of the day, if you don’t know your purpose, you’ll always feel like there’s something missing. You’ll know that you’re capable of more and that you’re not living the life you should be. You might be fooling the world, but you’re not fooling the person looking back at you in the mirror. You need to find your actual power source. Your purpose is your source of power. Once you find your purpose it’ll fuel you for life. You’ll do things that you never thought you were capable of. Achieving your purpose will force you to morph into a stronger version of yourself. You’ll have to push through fears, insecurities, and doubts that held you back. But somehow it’ll all feel possible and necessary because you’re purpose-driven now…and that’s the only thing you’ll ever need.

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In Built to Serve, Dan Sanders, CEO of the award-winning, service-oriented United Supermarkets, makes this bold claim: the prevailing business culture is broken and a radical transformation is required-a paradigm shift that reshapes our understanding of the true purpose of work. Leaders have a choice-continue to chase a broken price-profit model and suffer the consequences or build a culture committed to servanthood and discover the fulfillment evident when people see their work as a ministry. The choice leaders make will not only determine economic success and failure but also will determine their organization's long term impact on humanity. The time is now. Sanders reveals how your people can adopt United's mission of “Ultimate Service, Superior Performance, Positive Impact.” He distills valuable lessons from nine decades of a people-centered culture that consistently delivers outstanding customer service and reveals how you can develop a fully engaged, productive workforce. Treat your customers like partners Create a people-centered culture in a numbers-focused world Communicate your organization's vision Focus on strengths, not weaknesses Tie performance to the success of your mission Reduce your employee turnover Build communities connected by an emotional bond Ensure sustainability and growth-with an eye on the principles that allowed your success in the first place When you're built to serve, employees come to work because they want to, not just because they have to. Built to Serve is your hands-on guide to seeking this higher purpose.

Trade is the lifeblood of the global economy, but few would consider it a social good. Instead, our views on trade have polarized between two extremes: ‘free trade’ ideologues who regard trade as an end in itself, and ‘protectionists’ who view it as a destructive force to be contained. But there is another way to trade – one with the interests of people, not profit, at its heart. In this visionary work Christian Felber, founder of the Economy for the Common Good movement, offers a dazzling new paradigm for the global trading order. Confronting the ‘free trade religion’ which has reigned since Adam Smith, Felber champions an alternative approach in which trade serves the wider interests of society, incorporating the key issues of our time: human rights, climate change, and the growing divide richer and poorer countries. He proposes the groundbreaking idea of an ‘Ethical Trade Zone’, founded on a principled approach to tariffs and trade policies, and built with international cooperation on trade, taxation and labour. Penetrating and passionate, Christian Felber shows how this brave new economic world can be built democratically from the grassroots up, and how trading for good can be made a reality.

This is the memoir of James C. Hormel—a man who grew up feeling different not only because his family owned the Hormel “empire” and lived in a twenty-six-bedroom house in a small Midwest town, but because he was gay at a time when homosexuality was not discussed or accepted. Outwardly he tried to live up to the life his father wanted for him—he was a successful professional, had married a lovely woman, and had children—but as vola-tile changes in the late 1960s impeded on the American psyche, Hormel realized that he could not hide his true self forever. Hormel moved to New York City, became an antiwar activist, battled homophobia, lost dear friends to AIDS, and set out to become America’s first openly gay ambassador, a position he finally won during the Clinton administration. Today, Hormel continues to fight for LGBT equality and gay marriage rights. This is a passionate and inspiring true story of the determination for human equality and for attaining your own version of the American Dream—life, liberty, and the pursuit of happiness without exception.

In 1962 the Green River was poisoned and its native fishes killed so that the new Flaming Gorge Reservoir could be stocked with non-native game fishes for sportsmen. This incident was representative of water management in the West, where dams and other projects have been built to serve human needs without consideration for the effects of water diversion or depletion on the ecosystem. Indeed, it took a Supreme Court decision in 1976 to save Devils Hole pupfish from habitat destruction at the hands of developers. Nearly a third of the native fish fauna of North America lives in the arid West; this book traces their decline toward extinction as a result of human interference and the threat to their genetic diversity posed by decreases in their populations. What can be done to slow or end this tragedy? As the most comprehensive treatment ever attempted on the subject, Battle Against Extinction shows how conservation efforts have been or can be used to reverse these trends. In covering fishes in arid lands west of the Mississippi Valley, the contributors provide a species-by-species appraisal of their status and potential for recovery, bringing together in one volume nearly all of the scattered literature on western fishes to produce a monumental work in conservation biology. They also ponder ethical considerations related to the issue, ask why conservation efforts have not proceeded at a proper pace, and suggest how native fish protection relates to other aspects of biodiversity planetwide. Their insights will allow scientific and public agencies to evaluate future management of these animal populations and will offer additional guidance for those active in water rights and conservation biology. First published in 1991, Battle Against Extinction is now back in print and available as an open-access e-book thanks to the Desert Fishes Council.

A startup executive and investor draws on expertise developed at the premier venture capital firm Andreessen Horowitz and as an executive at Uber to address how tech’s most successful products have solved the dreaded "cold start problem”—by leveraging network effects to launch and scale toward billions of users. Although software has become easier to build, launching and scaling new products and services remains difficult. Startups face daunting challenges entering the technology ecosystem, including stiff competition, copycats, and ineffective marketing channels. Teams launching new products must consider the advantages of “the network effect,” where a product or service’s value increases as more users engage with it. Apple, Google, Microsoft, and other tech giants utilize network effects, and most tech products incorporate them, whether they’re messaging apps, workplace collaboration tools, or marketplaces. Network effects provide a path for fledgling products to break through, attracting new users through viral growth and word of mouth. Yet most entrepreneurs lack the vocabulary and context to describe them—much less understand the fundamental principles that drive the effect. What exactly are network effects? How do teams create and build them into their products? How do products compete in a market where every player has them? Andrew Chen draws on his experience and on interviews with the CEOs and founding teams of LinkedIn, Twitch, Zoom, Dropbox, Tinder, Uber, Airbnb, and Pinterest to offer unique insights in answering these questions. Chen also provides practical frameworks and principles that can be applied across products and industries. The Cold Start Problem reveals what makes winning networks thrive, why some startups fail to successfully scale, and, most crucially, why products that create and compete using the network effect are vitally important today.

"We didn't start the Servant Leadership Institute to become a consultant company or a leadership training company. We started it to share our knowledge of what we learned in implementing servant leadership." -- Art Barter Our journey into servant leadership began in 2004 with Art Barter's purchase of Datron World Communications. At that time, he was determined to create a new leadership environment, and over the next several years, that dream came true. With it came great success and significance. As a member of Art's leadership team, I had the privilege of participating in this culture shift to servant leadership. Through the creation of the Servant Leadership Institute, we have been able to show many aspiring servant leaders "how to do" servant leadership. One way we answered the "how-to" question was to publish a series of weekly leadership tips based on our experiences at Datron. The audience for these tips responded so positively, we decided to publish them in book form. We are honored to present the tips to you and ask you to make them a part of your leadership life. Discover how to live and lead with a servant's heart each and every day.

In the bestselling tradition of The HP Way, The Spirit to Serve describes how one of the most successful hoteliers of the twentieth century built Marriott International from a respectable $50-million-a-year enterprise into the mammoth $9-billion multinational giant of today. Told in the words of J. W. Marriott, Jr., The Spirit to Serve distills years of hard-earned wisdom and experience into twelve timeless lessons that managers at any level can implement in their own business lives.

If you can learn to be happy regardless of where you are, I believe you have the capacity to impact the world significantly. Men Built for Others, is a sobering, eye-opening and powerfully engaging compilation of the harrowing journey life can take when we fail to value ourselves and the sanctity of human life. Men Built for Others is uncensored, vulnerably raw, and insightful. Eleven true stories are written, edited, and compiled by men serving life sentences at the Soledad State Prison in California. God led me to visit and speak at the prison's graduation ceremony in 2017. He inspired me to engage, mentor, and help these men. Because of His will, this book now exists. Most of these men, my friends, will never walk free from prison. However, Men Built for Others, was written to both atone for their egregious wrongdoings and prove that hope can flourish any and everywhere. Men Built for Others, can change lives. If you're dealing with adversity, destructive habits, or perhaps desperately trying to help a loved one; this is a tool for transforming life's worst setbacks into powerfully miraculous comebacks. Farshad Asl - Entrepreneur, Certified John Maxwell Leadership Coach, Teacher, International Speaker, and Amazon Bestselling Author of The No Excuses Mindset: A Life of Purpose, Passion, and Clarity.