Being Indispensable

What's the secret to being indispensable—a true go-to person—in today's workplace? With new technology, constant change and uncertainty, and far-flung virtual teams, getting things done at work is tougher and more complex than ever. We’re in the midst of a collaboration revolution, working with everyone, all the time, across silos and platforms. But sometimes it feels like we're stuck in a no-win cycle—dealing with an overwhelming influx of asks, with unclear lines of communication and authority. Overcommitment syndrome looms larger than ever before. But even amid the seeming chaos, there's always that indispensable go-to person who thrives on their many working relationships with people all over the organization chart. How do they do it? Go-to people consistently make themselves valuable to others, maintain a positive attitude of service, are creative and tenacious, and take personal responsibility for getting the right things done. In this game-changing yet practical book, talent guru and bestselling author Bruce Tulgan reveals the secrets of the go-to person in our new world of work. Based on an intensive study of people at all levels, in all kinds of organizations, Tulgan shows how go-to people think and behave differently, building up their influence with others—not by trying to do everything for everybody but by doing the right things at the right times for the right reasons, regardless of whether they have the formal authority. This book will teach you to: Understand the peculiar mathematics of real influence Lead from wherever you are—up, down, sideways, and diagonal Know when to say "no" or "not yet," and how to say "yes" Keep getting better and better at working together And much more. The Art of Being Indispensable at Work is the new How to Win Friends and Influence People for an era in which the guardrails of traditional management have been pulled away.

Explains how to become an indispensable school librarian, discussing how to understand what others in the school need and want, demonstrate importance, plan strategically, and master important tools.

The author helps readers figure out which leaders matter, why, and when - and what lessons they can learn from those who do matter. Leaders from politics and business are profiled, they include: Abraham Lincoln, Neville Chamberlain, Woodrow Wilson, Thomas Jefferson, Winston Churchill, Jamie Dimon, Al Dunlap, Sir Jacky Fisher, and Judah Folkman.

An inspirational self-improvement guide from a leader in personal and organizational accountability. Every day, we are faced with decisions from the moment we wake up until the moment we go to bed. Decisions about our families, our business, our futures. We are accountable for making decision, big and small, the cast the paths of our lives. So why do we spend so much time finger-pointing and blaming others? Mark Samuel is a master of accountability. In his book, teaches us how to go from victim to accountable and how to actually do what we say we are going to do. Taking ownership of the power of personal choice, regardless of the obstacles, means not only walking the talk but knowing what talk you are going to walk. Faced with fear of blame, fear of failure and fear of success, Samuel provides inspiration and strategy for impacting the world by achieving your goals. One of Samuel's main arguments in owning accountability is recognizing your current reality. He challenges readers to embrace certain "tools" that can place us in the right frame of mind to accept responsibility and accomplish all of our set goals both individually and as team members including: ·Compassion: in taking accountability, also creating solutions that consider the welfare of all parties involved and for the entire organization in general. ·Openness: let each member of the team, regardless of rank, have a chance to speak up and share their perspective in problem-solving ·Sincerity: acknowledge the current reality with honesty yet without judgment. Call it what it is without criticizing at this stage From identifying the common roadblocks to accountability to focusing on the factor of forgiveness in taking responsibility, Samuel shows readers how to effectively stop the cycle of victimhood and blaming and shows us how to engage in the "accountability loop," a process of pragmatic self-examination, recognition and owning, and action. Using examples from the worlds of business, sports, parables and his own life story, Samuel highly-praised accountability lessons are now available for anyone to learn from.

Indispensable: How To Succeed At Your First Job and Beyond is the young employee’s guide to excelling in a new job. This is the advice you wish a mentor gave you Day One.

A five-step strategy for turning a commodity into a necessity When products and services become interchangeable, price becomes the ultimate determinant for consumers. Indispensable shows businesses how to break out of that cycle by using The Five Drivers-a strategy that takes companies to the next level of performance. Renowned business consultant Joe Calloway looks at how real companies have made their product or service "mission critical," and satisfied customers in the process. Indispensable goes straight to the heart of the issue and reveals how successful companies-of any size, in virtually any manufacturing, selling, or service endeavor-achieve market leadership through The Five Drivers of fierce customer loyalty. Indispensable shows readers how to: * Create and sustain momentum: overcome organizational inertia and keep moving forward * Develop habitual dependability: make consistency of performance a defining characteristic * Connect continuously * See the Big Picture Outcome: create compelling customer experiences * Engage, Enchant, Enthrall: make magic in the marketplace With interviews, detailed case studies, and dozens of real-world, effective customer service ideas and initiatives, Indispensable is just what today's forward-thinking businesses need.

Donated by Tremendous Life Books.

Leaders are always looking for an edge. That often sends many of them looking for the next big thing. Although leadership approaches and trendy management fads come and go, what remains the same? The qualities of a leader. Internationally-recognized leadership expert, speaker, and author John C. Maxwell touches on the process of developing the art of leadership by giving the reader practical tools and insights into developing the qualities found in great leaders. As the authority on leadership today, Maxwell shares his innovative yet timeless principles on how to effectively lead others has impacted the lives of thousands of business leaders. In The 21 Indispensable Qualities of a Leader, Maxwell expands on the qualities every leaders needs to be successful such as: Character – be a piece of the rock Charisma – the first impression can seal the deal Communication – without it, you travel alone Commitment – it separates doers from dreamers Competence – if you build it, they will come Everything rises and falls on leadership, and leadership truly develops from the inside out. If you can become the leader you ought to be on the inside, you will become the leader you want to be on the outside. The 21 Indispensable Qualities of a Leader will show you that when you develop these qualities, people will want to follow you. When that happens, you’ll be able to tackle anything in the world.

In his previous books, noted management consultant Glenn Shepard showed managers how to get the most from their workforce. Now, in How to Be the Employee Your Company Can't Live Without, Shepard shows employees how to get the most from themselves, their jobs, and their careers. This practical, actionable guide explains what today's managers are really looking for in employees, what they place the highest value on, and how employees can surpass expectations to gain raises and promotions. Based on common-sense principles that will work for anyone in any career, this practical, real-world guide shows you how to: Answer the one question that will immediately make you a highly valued employee Excel in your job by simply showing your employer how much you care about your job Create job security by earning a reputation as the most reliable person around Learn the right way to make mistakes Develop the kind of professional work ethic that gets you promoted Be the problem-solver companies are looking for And take control of your professional destiny! Millions of Americans feel stuck in dead-end jobs that are getting them nowhere. Often they think, despite their best efforts, that no one will notice or reward their success. How to Be the Employee Your Company Can't Live Without shows you how to excel at the office and garner the recognition you've worked hard to earn. Master these principles and apply them every day at work and unlimited success will be your reward.

The Art of Being Indispensable What School Social Workers Need to Know in Their First Three Years of Practice is a vital resource for newly hired school social workers that helps bridge the gap between classroom theory and field practice.