Analysis for Improving Performance
Author | : Richard A. Swanson |
Publisher | : Berrett-Koehler Publishers |
Total Pages | : 304 |
Release | : 1996 |
Genre | : Business & Economics |
ISBN | : 9781576750018 |
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Analysis for Improving Performance provides the tools for doing the crucial -yet often overlooked-upfront analysis essential to the success of any performance improvement effort. Human resource development expert Richard A. Swanson's step by step method allows program developers and managers to: * Assess an organisation's real business needs and the status of its supporting systems * Analyse necessary worker skills, knowledge and attitudes * Specify performance requirements and evaluation standards * Produce a viable and comprehensive performance improvement design Tools for diagnosing organisations & documenting workplace expertise.