Amtrak Management Systemic Problems Require Actions To Improve Efficiency Effectiveness And Accountability Report To The Chairman Committee On Transportation And Infrastructure House Of Representatives

Amtrak has struggled since its inception to earn sufficient revenues & operate efficiently. In June 2002, Amtrak's new pres. began major efforts to improve efficiency. However, the financial condition of the company remains precarious, requiring a fed. subsidy of more than $1 billion annually. Capital backlogs are now about $6 billion, with over 60% being attributable to its mainstay Northeast Corridor service. This report reviewed Amtrak's: (1) strategic planning, (2) financial reporting & financial management practices, (3) cost containment strategies, (4) acquisition management, & (5) accountability & oversight. Includes recommendations. Charts & tables.

The U.S. Government Accountability Office (GAO) is an independent agency that works for Congress. The GAO watches over Congress, and investigates how the federal government spends taxpayers dollars. The Comptroller General of the United States is the leader of the GAO, and is appointed to a 15-year term by the U.S. President. The GAO wants to support Congress, while at the same time doing right by the citizens of the United States. They audit, investigate, perform analyses, issue legal decisions and report anything that the government is doing. This is one of their reports.

When well-designed institutions function properly, people thrive. Few institutions have been more ingeniously designed than the U.S. federal government via the Constitution in 1787. This auspicious beginning more than two centuries ago helps explain why the U.S. remains a magnet for opportunity seekers, students, entrepreneurs, dissidents, and persecuted believers. Yet for decades now, America’s federal government has been underperforming. Social Security and Medicare face looming insolvency. The federal government’s “war on poverty” has failed to “end poverty” and arguably made it worse. In 2012, the United States Postal Service lost more money than the nation spent on the State Department, and Amtrak has lost money every year since being created in 1971. How can an enduring institution, so thoughtfully crafted, now produce such poor results? The federal government has grown so much because it serves a new and different vision, American Progressivism. American Progressives believed that democratically elected, public-minded federal politicians and employees could use federal programs to solve the nation’s greatest problems in a way no other American institution could. This idea justified the federal government’s massive expansion: today, the federal government runs over 1,500 programs and employs over 5% of the U.S. workforce. Yet federal results do not match Progressive expectations. Three key problems – “windfall politics”, “the government surcharge”, and “complexity failure” – overlooked by American Progressives explain the federal government’s consistent failures. American Progressive’s rosy-eyed view of human nature and political institutions have not been borne out by the evidence. In an era of substantial political fermentation and debate, rediscovering and re-applying American Republicanism represents the best path forward for the United States. The federal government should retain many necessary responsibilities but turn over those where it has failed – for social welfare, federally provided services, and retirement savings among others – to the country’s state governments, civil society, and individual citizens respectively.

GAO-06-145 Amtrak Management: Systemic Problems Require Actions to Improve Efficiency, Effectiveness, and Accountability