A Slice Of Trust

How does a suburban pizza joint end up profiled on national magazine covers and network TV news? (Hint: The secret is not in the sauce.) When Nick Sarillo decided to open a family-friendly pizza restaurant in the suburbs of Chicago, people thought he was nuts. Having worked as a carpenter for much of his adult life, he lacked any formal experience in restaurants or in managing a small business. Everyone told him no one else would ever care about his place the way he did. They warned he’d have to work 20-hour-days and monitor every employee just to stay in business. But Sarillo saw things differently, and set out to run his business in a radically different way. Today Nick’s Pizza & Pub is one of the top ten busiest independent pizza restaurants in the country, with two locations that gross about six times the revenue of the typical pizza restaurant. And in an industry where most employees leave within less than a year, Nick’s annual turnover rate is less than 20 percent. How did he do it? The secret lies in Nick’s purpose-driven culture, in which every employee—from the waiters to the chefs to the managers—is equipped with the tools necessary to do their jobswhile also advancing the company’s overall mission. The result is higher sales, a dedicated team, and a big little business that is beloved by the entire community. In A Slice of the Pie Sarillo tells the story of how he built his extraordinary culture and shows how anyone can follow his methods. For instance, Nick’s managers engage the staff by tracking and rewarding unusual metrics, such as how many guests request a particular server or the average check amount of each carryout host. Likewise, team members of all ages and levels of experience are encouraged to express themselves, acquire new skills, and suggest ideas to help the business grow. A Slice of the Pie will help transform even the smallest, simplest, and most ordinary business into a successful, high-performance organization.

Furious customers? Missed deadlines? Failed products? The problems your business faces may stem from a single issue: lack of empathy. Being empathetic at work means seeing the situation from another's perspective, and using that vantage point to shape your leadership style, workplace culture, and branding strategy. Pairing her knowledge as a branding expert with proven research and fascinating stories from executives, change-makers and community leaders, Maria Ross reveals exactly how empathy makes brands and organizations stronger and more successful. Ross shows why your business needs to cultivate more empathy now, and shares the habits and traits of empathetic leaders who foster more productivity and loyalty. She gives practical tips, big and small, for how to align your mission and values and hire the right people, cultivating a more empathetic--and innovative--workplace culture. Finally, she gives you the goods on building your empathetic brand in an authentic and proactive way, and shows how doing so results in happier customers, innovative work cultures and increased profits. In this practical playbook for businesses of all types, Maria Ross proves that empathy is not just good for society--it's great for business, and may transform you at a personal level, too.

"Brutally beautiful — not like anything else you'll read this year, or any other." - Cassandra Clare, #1 New York Times bestselling author of Clockwork Angel Kit and Fancy Cordelle are sisters of the best kind: best friends, best confidantes, and best accomplices. The daughters of the infamous Bonesaw Killer, Kit and Fancy are used to feeling like outsiders, and that’s just the way they like it. But in Portero, where the weird and wild run rampant, the Cordelle sisters are hardly the oddest or most dangerous creatures around. It’s no surprise when Kit and Fancy start to give in to their deepest desire—the desire to kill. What starts as a fascination with slicing open and stitching up quickly spirals into a gratifying murder spree. Of course, the sisters aren’t killing just anyone, only the people who truly deserve it. But the girls have learned from the mistakes of their father, and know that a shred of evidence could get them caught. So when Fancy stumbles upon a mysterious and invisible doorway to another world, she opens a door to endless possibilities….

Four years ago... Skye Kellerman was attacked in her own bed. She managed to fend off her knife-wielding assailant, but the trauma changed everything about her life. As a result of that night, she joined two friends-also survivors-in starting The Last Stand, an organization to help victims of crime. But now... Her would-be rapist is getting out of prison. Skye knows that Dr. Oliver Burke hasn't forgotten that her testimony cost him his reputation-and his freedom. Sacramento detective David Willis, who investigated her case, believes Burke is a clear and present danger-and guilty of at least two unsolved murders. And now Burke is free to terrorize Skye again. Unless David can stop him. Unless Skye can fight back. Because Oliver Burke has every intention of finishing what he started. And that's a promise. Trust me.

A delicious guide to living the good life! Pizza Steve is the coolest piece of pizza on the planet, and he's here to share his cheesy, gooey wisdom with the world! This full-color book is full of tips and tricks to upgrade your life from "regular awesome" to "Pizza Steve awesome."

This book constitutes refereed proceedings of the First International Conference on Emerging Networking Architecture and Technologies, ICENAT 2022, held in Shenzhen, China, in October 2022. The 50 papers presented were thoroughly reviewed and selected from the 106 submissions. The volume focuses on the latest achievements in the field of emerging network technologies, covering the topics of emerging networking architecture, network frontier technologies, industry network applications and so on.